(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Pt calls for test results
Pt called to confirm appointment
Caller says, "thank you"
Asked Pt, "is there anything else I can do for you?"
Scheduled a telehealth appointment
Rx Refill
Patient is a "Chatty Kathy"
Customer mentions the weather
Someone calls in regards to multiple pts
You have to transfer a call
Pt asks to speak with a specific person
Pt is returning a call they missed
Children in the background
First call resolution
Pt calling regarding a referral
Booked lab appointment
Pt requesting medical records
Took over 100 calls this week
Parent calling for their child
CCG related call
Pt has the same name as you
(can be spelt differently)
