This bingo card has a free space and 29 words: Pt calls for test results, Took over 100 calls this week, Booked lab appointment, Pt called to confirm appointment, Patient is a "Chatty Kathy", Put Pt on a wait list, Informed Pt about the portal, Scheduled a telehealth appointment, Caller says, "thank you", Dog barking in the background, Patient says, "hold on let me get a pen", Booked a physical, Pt asks to speak with a specific person, Booked a follow up appointment, Pt requesting medical records, Pt calling regarding a referral, Pt is returning a call they missed, Asked Pt, "is there anything else I can do for you?", Pt has the same name as you (can be spelt differently), Rx Refill, Parent calling for their child, You have to transfer a call, Pt is upset or frustrated, Had to update an address, Children in the background, Someone calls in regards to multiple pts, First call resolution, CCG related call and Customer mentions the weather.
Call Center Bingo | Call Center Bingo 2022 | Spooky SCARY Bingo | Reception BINGO | PMAC Bingo!
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