(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used a confident hold to seem invested
Used LINK'D to find the correct answer
"Thank you for being a valued Discover Cardmember for XX years! We appreciate you!"
Share a fun GIF in our team chat
"I am glad you brought this to our attention. Please allow me just a few moments to review this for you."
Used a confident hold to seem invested
Helped a CM understand FICO
Talked to CM about something you can hear in the background of the call
Used Link'd to find the correct answer
"Thank you for staying on top of your account information!"
"I sincerely apologize..."
"I am more than happy to make this quick and easy for you!"
Used ACTION to activate/deactivate a card
Took a payment and used CBB
Tell Ofelia something you like about her
"I appreciate you taking advantage of..." (Benefit, Product, etc)
Transferred a POA to the correct Dept
"I completely understand where you are coming from."
