(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used ACTION to memo account
"It would be my pleasure to..."
Share a fun GIF in our team chat
Tell Ofelia something you like about her
Used a confident hold to seem invested
"I sincerely apologize..."
Transferred a POA to the correct Dept
"Thank you for being a valued Discover Cardmember for XX years! We appreciate you!"
Helped a CM understand FICO
"I completely understand where you are coming from."
"Thank you for staying on top of your account information!"
"I am glad you brought this to our attention. Please allow me just a few moments to review this for you."
Used Link'd to find the correct answer
"I appreciate you taking advantage of..." (Benefit, Product, etc)
Told a teammate they were AWESOME!
Used ACTION to activate/deactivate a card
Talked to CM about something you can hear in the background of the call
AHT stays under 4:30 ALL DAY!
Took a payment and used CBB
Used a confident hold to seem invested
Used LINK'D to find the correct answer
Talked to CM about the weather
Used a confident hold to seem invested
"I am more than happy to make this quick and easy for you!"
