This bingo card has a free space and 24 words: Used ACTION to memo account, Share a fun GIF in our team chat, Used a confident hold to seem invested, Talked to CM about the weather, Tell Ofelia something you like about her, Told a teammate they were AWESOME!, "It would be my pleasure to...", "I am glad you brought this to our attention. Please allow me just a few moments to review this for you.", "I am more than happy to make this quick and easy for you!", Used ACTION to activate/deactivate a card, Used Link'd to find the correct answer, AHT stays under 4:30 ALL DAY!, "Thank you for being a valued Discover Cardmember for XX years! We appreciate you!", Used a confident hold to seem invested, "I appreciate you taking advantage of..." (Benefit, Product, etc), Took a payment and used CBB, Talked to CM about something you can hear in the background of the call, Used LINK'D to find the correct answer, "I completely understand where you are coming from.", Used a confident hold to seem invested, Transferred a POA to the correct Dept, "I sincerely apologize...", Helped a CM understand FICO and "Thank you for staying on top of your account information!".
⚠ This card has duplicate items: Used a confident hold to seem invested (3)
Acknowledgements | 5 Star Service | Acknowledgement Bingo | Empathy Bingo | Gratitude and Respect!
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