(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Resolve recurring issue
Explain how long refund will take to post
Give direct number to department for callback
Help customer with mobile services
Summarize call
Ask for renewal
Customer schedules renewal
Customer Renews on call
Policy review for rate increase
Explain benefits of renewing now vs. later
Less than 15 minutes read time
Customer starts EFT
Post AFR in Rockstar chat
Encourage OLS
Offer alternatives versus calling back
Under 10 minutes aux 2
Send out internal lines email
Customer renews with you
Set expectation to call back in more than two weeks
