(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Ask what else you can help with
Under 10 minutes aux 2
Resolve recurring issue
Help customer with mobile services
Offer alternatives versus calling back
Post AFR in Rockstar chat
Customer schedules renewal
Explain benefits of renewing now vs. later
Explain how long refund will take to post
Give direct number to department for callback
Ask for renewal
Set up OLS
Offer to take payment
Send out internal lines email
Customer starts EFT
Customer renews with you
Policy review for rate increase
Encourage OLS
Less than 15 minutes read time
Inform caller of alerts
Set expectation to call back in more than two weeks
