(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Agent asks about or submits an EDOC request
sent bravo recognition
Reviewed promoter with agent
Had to ask agent to clarify their Expert Chat question
Cancelled meeting because Agent called out
Post a praise shout out in team chat
Agent posts good morning/ afternoon message in team chat
Agent encourages a peer in team chat
Agent claims internet outage
Agent gets stuck on a call and is late to coaching
Reminded agent to include Milestone/AK in Expert Chat
Trust Review with Agent
Had celebration coaching with Agent
Call Listening Calibration
Agent marks you unhelpful although you were helpful in Expert Chat
