PTintroductedthemselves asa PharmacyTechPT offeredadditionalassistancePTupdatedpet/vetinfoVet calledin forapprovalPTtransferredto RPHVetcalling infor denialCCI toreturndamageditemAgentwalked cstthroughCMMprocessCCI calledin to placean orderPTappliedrefillsPet'sname is ahumannamePT de-escalatedcallPT informedcst call ismonitored orrecordedPT receivedtransferfrom CS/HCagentPT usedCardEasy tocapture cstpayment infoCCI toadjustASPT usedpet'snameCCIregardingpendingapprovalPT checkedin with CSTafter placingon holdPTshowedempathyAgentsubmitteda WOWrequestCCI toupdateshippingaddressPT thankedclinic forworkingwith ChewyCCI tocheck onorderstatusPTverifiedcst infoPTintroductedthemselves asa PharmacyTechPT offeredadditionalassistancePTupdatedpet/vetinfoVet calledin forapprovalPTtransferredto RPHVetcalling infor denialCCI toreturndamageditemAgentwalked cstthroughCMMprocessCCI calledin to placean orderPTappliedrefillsPet'sname is ahumannamePT de-escalatedcallPT informedcst call ismonitored orrecordedPT receivedtransferfrom CS/HCagentPT usedCardEasy tocapture cstpayment infoCCI toadjustASPT usedpet'snameCCIregardingpendingapprovalPT checkedin with CSTafter placingon holdPTshowedempathyAgentsubmitteda WOWrequestCCI toupdateshippingaddressPT thankedclinic forworkingwith ChewyCCI tocheck onorderstatusPTverifiedcst info

Call Shadow Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
Y
2
C
3
C
4
Y
5
E
6
E
7
E
8
H
9
C
10
E
11
Y
12
W
13
W
14
W
15
H
16
W
17
E
18
W
19
Y
20
H
21
Y
22
H
23
C
24
C
25
H
  1. Y-PT introducted themselves as a Pharmacy Tech
  2. C-PT offered additional assistance
  3. C-PT updated pet/vet info
  4. Y-Vet called in for approval
  5. E-PT transferred to RPH
  6. E-Vet calling in for denial
  7. E-CCI to return damaged item
  8. H-Agent walked cst through CMM process
  9. C-CCI called in to place an order
  10. E-PT applied refills
  11. Y-Pet's name is a human name
  12. W-PT de-escalated call
  13. W-PT informed cst call is monitored or recorded
  14. W-PT received transfer from CS/HC agent
  15. H-PT used CardEasy to capture cst payment info
  16. W-CCI to adjust AS
  17. E-PT used pet's name
  18. W-CCI regarding pending approval
  19. Y-PT checked in with CST after placing on hold
  20. H-PT showed empathy
  21. Y-Agent submitted a WOW request
  22. H-CCI to update shipping address
  23. C-PT thanked clinic for working with Chewy
  24. C-CCI to check on order status
  25. H-PT verified cst info