PTshowedempathyVet calledin forapprovalPT thankedclinic forworkingwith ChewyCCI calledin to placean orderPT usedCardEasy tocapture cstpayment infoPT receivedtransferfrom CS/HCagentPTverifiedcst infoCCI toupdateshippingaddressCCI toadjustASVetcalling infor denialPTtransferredto RPHPT offeredadditionalassistancePet'sname is ahumannameAgentsubmitteda WOWrequestPTintroductedthemselves asa PharmacyTechPT informedcst call ismonitored orrecordedCCI tocheck onorderstatusCCIregardingpendingapprovalCCI toreturndamageditemPT de-escalatedcallAgentwalked cstthroughCMMprocessPTappliedrefillsPTupdatedpet/vetinfoPT checkedin with CSTafter placingon holdPT usedpet'snamePTshowedempathyVet calledin forapprovalPT thankedclinic forworkingwith ChewyCCI calledin to placean orderPT usedCardEasy tocapture cstpayment infoPT receivedtransferfrom CS/HCagentPTverifiedcst infoCCI toupdateshippingaddressCCI toadjustASVetcalling infor denialPTtransferredto RPHPT offeredadditionalassistancePet'sname is ahumannameAgentsubmitteda WOWrequestPTintroductedthemselves asa PharmacyTechPT informedcst call ismonitored orrecordedCCI tocheck onorderstatusCCIregardingpendingapprovalCCI toreturndamageditemPT de-escalatedcallAgentwalked cstthroughCMMprocessPTappliedrefillsPTupdatedpet/vetinfoPT checkedin with CSTafter placingon holdPT usedpet'sname

Call Shadow Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
H
2
Y
3
C
4
C
5
H
6
W
7
H
8
H
9
W
10
E
11
E
12
C
13
Y
14
Y
15
Y
16
W
17
C
18
W
19
E
20
W
21
H
22
E
23
C
24
Y
25
E
  1. H-PT showed empathy
  2. Y-Vet called in for approval
  3. C-PT thanked clinic for working with Chewy
  4. C-CCI called in to place an order
  5. H-PT used CardEasy to capture cst payment info
  6. W-PT received transfer from CS/HC agent
  7. H-PT verified cst info
  8. H-CCI to update shipping address
  9. W-CCI to adjust AS
  10. E-Vet calling in for denial
  11. E-PT transferred to RPH
  12. C-PT offered additional assistance
  13. Y-Pet's name is a human name
  14. Y-Agent submitted a WOW request
  15. Y-PT introducted themselves as a Pharmacy Tech
  16. W-PT informed cst call is monitored or recorded
  17. C-CCI to check on order status
  18. W-CCI regarding pending approval
  19. E-CCI to return damaged item
  20. W-PT de-escalated call
  21. H-Agent walked cst through CMM process
  22. E-PT applied refills
  23. C-PT updated pet/vet info
  24. Y-PT checked in with CST after placing on hold
  25. E-PT used pet's name