Agentsubmitteda WOWrequestPT usedCardEasy tocapture cstpayment infoPet'sname is ahumannameCCI toupdateshippingaddressPTverifiedcst infoPT usedpet'snameVet calledin forapprovalCCI toreturndamageditemPTtransferredto RPHCCI toadjustASPTappliedrefillsPTshowedempathyPT de-escalatedcallPT thankedclinic forworkingwith ChewyCCIregardingpendingapprovalPT informedcst call ismonitored orrecordedPTintroductedthemselves asa PharmacyTechPTupdatedpet/vetinfoVetcalling infor denialAgentwalked cstthroughCMMprocessPT receivedtransferfrom CS/HCagentCCI calledin to placean orderPT offeredadditionalassistanceCCI tocheck onorderstatusPT checkedin with CSTafter placingon holdAgentsubmitteda WOWrequestPT usedCardEasy tocapture cstpayment infoPet'sname is ahumannameCCI toupdateshippingaddressPTverifiedcst infoPT usedpet'snameVet calledin forapprovalCCI toreturndamageditemPTtransferredto RPHCCI toadjustASPTappliedrefillsPTshowedempathyPT de-escalatedcallPT thankedclinic forworkingwith ChewyCCIregardingpendingapprovalPT informedcst call ismonitored orrecordedPTintroductedthemselves asa PharmacyTechPTupdatedpet/vetinfoVetcalling infor denialAgentwalked cstthroughCMMprocessPT receivedtransferfrom CS/HCagentCCI calledin to placean orderPT offeredadditionalassistanceCCI tocheck onorderstatusPT checkedin with CSTafter placingon hold

Call Shadow Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
Y
2
H
3
Y
4
H
5
H
6
E
7
Y
8
E
9
E
10
W
11
E
12
H
13
W
14
C
15
W
16
W
17
Y
18
C
19
E
20
H
21
W
22
C
23
C
24
C
25
Y
  1. Y-Agent submitted a WOW request
  2. H-PT used CardEasy to capture cst payment info
  3. Y-Pet's name is a human name
  4. H-CCI to update shipping address
  5. H-PT verified cst info
  6. E-PT used pet's name
  7. Y-Vet called in for approval
  8. E-CCI to return damaged item
  9. E-PT transferred to RPH
  10. W-CCI to adjust AS
  11. E-PT applied refills
  12. H-PT showed empathy
  13. W-PT de-escalated call
  14. C-PT thanked clinic for working with Chewy
  15. W-CCI regarding pending approval
  16. W-PT informed cst call is monitored or recorded
  17. Y-PT introducted themselves as a Pharmacy Tech
  18. C-PT updated pet/vet info
  19. E-Vet calling in for denial
  20. H-Agent walked cst through CMM process
  21. W-PT received transfer from CS/HC agent
  22. C-CCI called in to place an order
  23. C-PT offered additional assistance
  24. C-CCI to check on order status
  25. Y-PT checked in with CST after placing on hold