Pet'sname is ahumannameCCI toadjustASPT de-escalatedcallPT usedCardEasy tocapture cstpayment infoPT receivedtransferfrom CS/HCagentPT informedcst call ismonitored orrecordedPT thankedclinic forworkingwith ChewyPTintroductedthemselves asa PharmacyTechCCI toupdateshippingaddressPTverifiedcst infoPTshowedempathyVetcalling infor denialCCI toreturndamageditemAgentwalked cstthroughCMMprocessCCI tocheck onorderstatusPTappliedrefillsPT checkedin with CSTafter placingon holdVet calledin forapprovalPT usedpet'snameCCIregardingpendingapprovalPTupdatedpet/vetinfoCCI calledin to placean orderPTtransferredto RPHPT offeredadditionalassistanceAgentsubmitteda WOWrequestPet'sname is ahumannameCCI toadjustASPT de-escalatedcallPT usedCardEasy tocapture cstpayment infoPT receivedtransferfrom CS/HCagentPT informedcst call ismonitored orrecordedPT thankedclinic forworkingwith ChewyPTintroductedthemselves asa PharmacyTechCCI toupdateshippingaddressPTverifiedcst infoPTshowedempathyVetcalling infor denialCCI toreturndamageditemAgentwalked cstthroughCMMprocessCCI tocheck onorderstatusPTappliedrefillsPT checkedin with CSTafter placingon holdVet calledin forapprovalPT usedpet'snameCCIregardingpendingapprovalPTupdatedpet/vetinfoCCI calledin to placean orderPTtransferredto RPHPT offeredadditionalassistanceAgentsubmitteda WOWrequest

Call Shadow Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
Y
2
W
3
W
4
H
5
W
6
W
7
C
8
Y
9
H
10
H
11
H
12
E
13
E
14
H
15
C
16
E
17
Y
18
Y
19
E
20
W
21
C
22
C
23
E
24
C
25
Y
  1. Y-Pet's name is a human name
  2. W-CCI to adjust AS
  3. W-PT de-escalated call
  4. H-PT used CardEasy to capture cst payment info
  5. W-PT received transfer from CS/HC agent
  6. W-PT informed cst call is monitored or recorded
  7. C-PT thanked clinic for working with Chewy
  8. Y-PT introducted themselves as a Pharmacy Tech
  9. H-CCI to update shipping address
  10. H-PT verified cst info
  11. H-PT showed empathy
  12. E-Vet calling in for denial
  13. E-CCI to return damaged item
  14. H-Agent walked cst through CMM process
  15. C-CCI to check on order status
  16. E-PT applied refills
  17. Y-PT checked in with CST after placing on hold
  18. Y-Vet called in for approval
  19. E-PT used pet's name
  20. W-CCI regarding pending approval
  21. C-PT updated pet/vet info
  22. C-CCI called in to place an order
  23. E-PT transferred to RPH
  24. C-PT offered additional assistance
  25. Y-Agent submitted a WOW request