CCIregardingpendingapprovalVet calledin forapprovalPet'sname is ahumannameCCI toreturndamageditemPT thankedclinic forworkingwith ChewyCCI toadjustASPTshowedempathyPT informedcst call ismonitored orrecordedPTverifiedcst infoPT usedCardEasy tocapture cstpayment infoPT checkedin with CSTafter placingon holdPT receivedtransferfrom CS/HCagentCCI toupdateshippingaddressPTupdatedpet/vetinfoPT de-escalatedcallPT offeredadditionalassistancePTtransferredto RPHCCI tocheck onorderstatusVetcalling infor denialAgentsubmitteda WOWrequestPTintroductedthemselves asa PharmacyTechPTappliedrefillsAgentwalked cstthroughCMMprocessPT usedpet'snameCCI calledin to placean orderCCIregardingpendingapprovalVet calledin forapprovalPet'sname is ahumannameCCI toreturndamageditemPT thankedclinic forworkingwith ChewyCCI toadjustASPTshowedempathyPT informedcst call ismonitored orrecordedPTverifiedcst infoPT usedCardEasy tocapture cstpayment infoPT checkedin with CSTafter placingon holdPT receivedtransferfrom CS/HCagentCCI toupdateshippingaddressPTupdatedpet/vetinfoPT de-escalatedcallPT offeredadditionalassistancePTtransferredto RPHCCI tocheck onorderstatusVetcalling infor denialAgentsubmitteda WOWrequestPTintroductedthemselves asa PharmacyTechPTappliedrefillsAgentwalked cstthroughCMMprocessPT usedpet'snameCCI calledin to placean order

Call Shadow Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
W
2
Y
3
Y
4
E
5
C
6
W
7
H
8
W
9
H
10
H
11
Y
12
W
13
H
14
C
15
W
16
C
17
E
18
C
19
E
20
Y
21
Y
22
E
23
H
24
E
25
C
  1. W-CCI regarding pending approval
  2. Y-Vet called in for approval
  3. Y-Pet's name is a human name
  4. E-CCI to return damaged item
  5. C-PT thanked clinic for working with Chewy
  6. W-CCI to adjust AS
  7. H-PT showed empathy
  8. W-PT informed cst call is monitored or recorded
  9. H-PT verified cst info
  10. H-PT used CardEasy to capture cst payment info
  11. Y-PT checked in with CST after placing on hold
  12. W-PT received transfer from CS/HC agent
  13. H-CCI to update shipping address
  14. C-PT updated pet/vet info
  15. W-PT de-escalated call
  16. C-PT offered additional assistance
  17. E-PT transferred to RPH
  18. C-CCI to check on order status
  19. E-Vet calling in for denial
  20. Y-Agent submitted a WOW request
  21. Y-PT introducted themselves as a Pharmacy Tech
  22. E-PT applied refills
  23. H-Agent walked cst through CMM process
  24. E-PT used pet's name
  25. C-CCI called in to place an order