I knowhowimportantthis isI would feelthe sameway in yoursituationI canimagine howupsettingthis must beI'm here tohelp youthroughthisI hear yourconcernand I amhere to helpI apologize foranyinconveniencethis hascausedI appreciateyourpatience withme while Ilook into thisI'm sorry fortheinconvienceI want to besure you arehappy withtheresolutionI want tobe surethis isresolvedI want tomake sureyou don'thave thisissue againI understandhowfrustratingthat must beI can seewhere theissue isI see youcalledabout thisbeforeI'm sorryyou'reexperiencingthisThank youfor bringingthis to ourattentionI appreciateyouallowing meto assistLet memakethis rightIunderstandyourconcernI'm sorrywe didnot do....I appreciateyour patiencewhile wework throughthis.I'm confidentthat we canfind asolutionI amcommitted tomaking surewe get thisfixedIt sounds likeyou'rehaving ahard timewith thisI understandhowimportantthis isYou'refeedback isimportant,thank you forsharingLet me helpyou workthrough thisI knowhowimportantthis isI would feelthe sameway in yoursituationI canimagine howupsettingthis must beI'm here tohelp youthroughthisI hear yourconcernand I amhere to helpI apologize foranyinconveniencethis hascausedI appreciateyourpatience withme while Ilook into thisI'm sorry fortheinconvienceI want to besure you arehappy withtheresolutionI want tobe surethis isresolvedI want tomake sureyou don'thave thisissue againI understandhowfrustratingthat must beI can seewhere theissue isI see youcalledabout thisbeforeI'm sorryyou'reexperiencingthisThank youfor bringingthis to ourattentionI appreciateyouallowing meto assistLet memakethis rightIunderstandyourconcernI'm sorrywe didnot do....I appreciateyour patiencewhile wework throughthis.I'm confidentthat we canfind asolutionI amcommitted tomaking surewe get thisfixedIt sounds likeyou'rehaving ahard timewith thisI understandhowimportantthis isYou'refeedback isimportant,thank you forsharingLet me helpyou workthrough this

Empathy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
  1. I know how important this is
  2. I would feel the same way in your situation
  3. I can imagine how upsetting this must be
  4. I'm here to help you through this
  5. I hear your concern and I am here to help
  6. I apologize for any inconvenience this has caused
  7. I appreciate your patience with me while I look into this
  8. I'm sorry for the inconvience
  9. I want to be sure you are happy with the resolution
  10. I want to be sure this is resolved
  11. I want to make sure you don't have this issue again
  12. I understand how frustrating that must be
  13. I can see where the issue is
  14. I see you called about this before
  15. I'm sorry you're experiencing this
  16. Thank you for bringing this to our attention
  17. I appreciate you allowing me to assist
  18. Let me make this right
  19. I understand your concern
  20. I'm sorry we did not do....
  21. I appreciate your patience while we work through this.
  22. I'm confident that we can find a solution
  23. I am committed to making sure we get this fixed
  24. It sounds like you're having a hard time with this
  25. I understand how important this is
  26. You're feedback is important, thank you for sharing
  27. Let me help you work through this