Thank youfor bringingthis to ourattentionYou'refeedback isimportant,thank you forsharingLet me helpyou workthrough thisI can seewhere theissue isLet memakethis rightIunderstandyourconcernI apologize foranyinconveniencethis hascausedI appreciateyouallowing meto assistI understandhowimportantthis isI would feelthe sameway in yoursituationI see youcalledabout thisbeforeI understandhowfrustratingthat must beI appreciateyour patiencewhile wework throughthis.I appreciateyourpatience withme while Ilook into thisI'm sorryyou'reexperiencingthisI'm here tohelp youthroughthisI'm confidentthat we canfind asolutionI'm sorry fortheinconvienceI'm sorrywe didnot do....I want to besure you arehappy withtheresolutionI hear yourconcernand I amhere to helpI want tomake sureyou don'thave thisissue againI amcommitted tomaking surewe get thisfixedIt sounds likeyou'rehaving ahard timewith thisI canimagine howupsettingthis must beI want tobe surethis isresolvedI knowhowimportantthis isThank youfor bringingthis to ourattentionYou'refeedback isimportant,thank you forsharingLet me helpyou workthrough thisI can seewhere theissue isLet memakethis rightIunderstandyourconcernI apologize foranyinconveniencethis hascausedI appreciateyouallowing meto assistI understandhowimportantthis isI would feelthe sameway in yoursituationI see youcalledabout thisbeforeI understandhowfrustratingthat must beI appreciateyour patiencewhile wework throughthis.I appreciateyourpatience withme while Ilook into thisI'm sorryyou'reexperiencingthisI'm here tohelp youthroughthisI'm confidentthat we canfind asolutionI'm sorry fortheinconvienceI'm sorrywe didnot do....I want to besure you arehappy withtheresolutionI hear yourconcernand I amhere to helpI want tomake sureyou don'thave thisissue againI amcommitted tomaking surewe get thisfixedIt sounds likeyou'rehaving ahard timewith thisI canimagine howupsettingthis must beI want tobe surethis isresolvedI knowhowimportantthis is

Empathy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
  1. Thank you for bringing this to our attention
  2. You're feedback is important, thank you for sharing
  3. Let me help you work through this
  4. I can see where the issue is
  5. Let me make this right
  6. I understand your concern
  7. I apologize for any inconvenience this has caused
  8. I appreciate you allowing me to assist
  9. I understand how important this is
  10. I would feel the same way in your situation
  11. I see you called about this before
  12. I understand how frustrating that must be
  13. I appreciate your patience while we work through this.
  14. I appreciate your patience with me while I look into this
  15. I'm sorry you're experiencing this
  16. I'm here to help you through this
  17. I'm confident that we can find a solution
  18. I'm sorry for the inconvience
  19. I'm sorry we did not do....
  20. I want to be sure you are happy with the resolution
  21. I hear your concern and I am here to help
  22. I want to make sure you don't have this issue again
  23. I am committed to making sure we get this fixed
  24. It sounds like you're having a hard time with this
  25. I can imagine how upsetting this must be
  26. I want to be sure this is resolved
  27. I know how important this is