This bingo card has a free space and 27 words: It sounds like you're having a hard time with this, I hear your concern and I am here to help, I'm sorry we did not do...., I understand how frustrating that must be, I can see where the issue is, I want to be sure you are happy with the resolution, You're feedback is important, thank you for sharing, Let me help you work through this, I know how important this is, I see you called about this before, I'm sorry you're experiencing this, I appreciate your patience while we work through this., I understand how important this is, I'm here to help you through this, Let me make this right, I can imagine how upsetting this must be, I am committed to making sure we get this fixed, I'm sorry for the inconvience, I understand your concern, I appreciate your patience with me while I look into this, I want to be sure this is resolved, Thank you for bringing this to our attention, I appreciate you allowing me to assist, I want to make sure you don't have this issue again, I apologize for any inconvenience this has caused, I would feel the same way in your situation and I'm confident that we can find a solution.
Empathy BINGO! | Acknowledgments | Positive Language | Empathy | Customer Service
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