(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Medication problem
sat in ready for 5 min
Pt asking for a referral to somewhere outside of mayo clinic
Had to send a message to care team about earlier appts
called Rochester referral line
got 2 calls from triage line
used the language line 2 times
transfer to specialty
You have plans this weekend
Verified pts address and insurance for 10 pts
add pt's insurance
Pt complains about how far out the schedule is to be seen by provider
you or pt brings up the weather
scheduled multiple pt's in 1 call
Pt hangs up on you
pt wants refill before end of day
Had to call to reach a nurse on fam
Pt goes on a rant before you can say anything
med refill
sent pt to triage nurse
reschedule appt
got pt in the same day clinic on the same day they called
