(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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you or pt brings up the weather
reschedule appt
sent pt to triage nurse
scheduled multiple pt's in 1 call
got 2 calls from triage line
called Rochester referral line
used the language line 2 times
Had to send a message to care team about earlier appts
Pt asking for a referral to somewhere outside of mayo clinic
Verified pts address and insurance for 10 pts
sat in ready for 5 min
med refill
Had to call to reach a nurse on fam
You have plans this weekend
Pt swears
Medication problem
pt wants refill before end of day
Pt hangs up on you
transfer to specialty
got pt in the same day clinic on the same day they called
Pt's spouse calling on behalf of them
add pt's insurance
Pt goes on a rant before you can say anything
Pt complains about how far out the schedule is to be seen by provider
