scheduledmultiplept's in 1calladd pt'sinsurancePt hangsup onyouHad to callto reach anurse onfamPt asking fora referral tosomewhereoutside ofmayo clinicyou or ptbrings uptheweatherVerified ptsaddress andinsurancefor 10 ptsPt complainsabout how farout theschedule is tobe seen byproviderPt goes on arant beforeyou can sayanythingrescheduleapptmedrefillPtswearscalledRochesterreferrallineYou haveplans thisweekendtransfertospecialtyPt's spousecalling onbehalf ofthemgot pt in thesame dayclinic on thesame daythey calledHad to senda messageto care teamabout earlierapptsMedicationproblemused thelanguageline 2timespt wantsrefillbefore endof daysent ptto triagenursegot 2calls fromtriage linesat inready for5 minscheduledmultiplept's in 1calladd pt'sinsurancePt hangsup onyouHad to callto reach anurse onfamPt asking fora referral tosomewhereoutside ofmayo clinicyou or ptbrings uptheweatherVerified ptsaddress andinsurancefor 10 ptsPt complainsabout how farout theschedule is tobe seen byproviderPt goes on arant beforeyou can sayanythingrescheduleapptmedrefillPtswearscalledRochesterreferrallineYou haveplans thisweekendtransfertospecialtyPt's spousecalling onbehalf ofthemgot pt in thesame dayclinic on thesame daythey calledHad to senda messageto care teamabout earlierapptsMedicationproblemused thelanguageline 2timespt wantsrefillbefore endof daysent ptto triagenursegot 2calls fromtriage linesat inready for5 min

BINGO FRIDAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. scheduled multiple pt's in 1 call
  2. add pt's insurance
  3. Pt hangs up on you
  4. Had to call to reach a nurse on fam
  5. Pt asking for a referral to somewhere outside of mayo clinic
  6. you or pt brings up the weather
  7. Verified pts address and insurance for 10 pts
  8. Pt complains about how far out the schedule is to be seen by provider
  9. Pt goes on a rant before you can say anything
  10. reschedule appt
  11. med refill
  12. Pt swears
  13. called Rochester referral line
  14. You have plans this weekend
  15. transfer to specialty
  16. Pt's spouse calling on behalf of them
  17. got pt in the same day clinic on the same day they called
  18. Had to send a message to care team about earlier appts
  19. Medication problem
  20. used the language line 2 times
  21. pt wants refill before end of day
  22. sent pt to triage nurse
  23. got 2 calls from triage line
  24. sat in ready for 5 min