(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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got 2 calls from triage line
Pt goes on a rant before you can say anything
you or pt brings up the weather
Pt hangs up on you
reschedule appt
used the language line 2 times
Pt asking for a referral to somewhere outside of mayo clinic
scheduled multiple pt's in 1 call
called Rochester referral line
Pt's spouse calling on behalf of them
transfer to specialty
pt wants refill before end of day
sat in ready for 5 min
Had to call to reach a nurse on fam
You have plans this weekend
med refill
got pt in the same day clinic on the same day they called
Pt swears
sent pt to triage nurse
Pt complains about how far out the schedule is to be seen by provider
add pt's insurance
Had to send a message to care team about earlier appts
