Pt asking fora referral tosomewhereoutside ofmayo clinicyou or ptbrings uptheweatherHad to callto reach anurse onfamgot pt in thesame dayclinic on thesame daythey calledadd pt'sinsurancesent ptto triagenursePt's spousecalling onbehalf ofthemPt goes on arant beforeyou can sayanythinggot 2calls fromtriage linePtswearsYou haveplans thisweekendHad to senda messageto care teamabout earlierapptsPt hangsup onyoucalledRochesterreferrallineused thelanguageline 2timesmedrefillVerified ptsaddress andinsurancefor 10 ptsscheduledmultiplept's in 1callpt wantsrefillbefore endof dayrescheduleapptsat inready for5 minPt complainsabout how farout theschedule is tobe seen byproviderMedicationproblemtransfertospecialtyPt asking fora referral tosomewhereoutside ofmayo clinicyou or ptbrings uptheweatherHad to callto reach anurse onfamgot pt in thesame dayclinic on thesame daythey calledadd pt'sinsurancesent ptto triagenursePt's spousecalling onbehalf ofthemPt goes on arant beforeyou can sayanythinggot 2calls fromtriage linePtswearsYou haveplans thisweekendHad to senda messageto care teamabout earlierapptsPt hangsup onyoucalledRochesterreferrallineused thelanguageline 2timesmedrefillVerified ptsaddress andinsurancefor 10 ptsscheduledmultiplept's in 1callpt wantsrefillbefore endof dayrescheduleapptsat inready for5 minPt complainsabout how farout theschedule is tobe seen byproviderMedicationproblemtransfertospecialty

BINGO FRIDAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt asking for a referral to somewhere outside of mayo clinic
  2. you or pt brings up the weather
  3. Had to call to reach a nurse on fam
  4. got pt in the same day clinic on the same day they called
  5. add pt's insurance
  6. sent pt to triage nurse
  7. Pt's spouse calling on behalf of them
  8. Pt goes on a rant before you can say anything
  9. got 2 calls from triage line
  10. Pt swears
  11. You have plans this weekend
  12. Had to send a message to care team about earlier appts
  13. Pt hangs up on you
  14. called Rochester referral line
  15. used the language line 2 times
  16. med refill
  17. Verified pts address and insurance for 10 pts
  18. scheduled multiple pt's in 1 call
  19. pt wants refill before end of day
  20. reschedule appt
  21. sat in ready for 5 min
  22. Pt complains about how far out the schedule is to be seen by provider
  23. Medication problem
  24. transfer to specialty