got 2calls fromtriage lineyou or ptbrings uptheweathersat inready for5 minMedicationproblemPt complainsabout how farout theschedule is tobe seen byproviderrescheduleapptYou haveplans thisweekendHad to senda messageto care teamabout earlierapptspt wantsrefillbefore endof dayPt goes on arant beforeyou can sayanythingPt asking fora referral tosomewhereoutside ofmayo clinicPt's spousecalling onbehalf ofthemmedrefillgot pt in thesame dayclinic on thesame daythey calledVerified ptsaddress andinsurancefor 10 ptssent ptto triagenurseadd pt'sinsurancecalledRochesterreferrallineused thelanguageline 2timesscheduledmultiplept's in 1callHad to callto reach anurse onfamPtswearstransfertospecialtyPt hangsup onyougot 2calls fromtriage lineyou or ptbrings uptheweathersat inready for5 minMedicationproblemPt complainsabout how farout theschedule is tobe seen byproviderrescheduleapptYou haveplans thisweekendHad to senda messageto care teamabout earlierapptspt wantsrefillbefore endof dayPt goes on arant beforeyou can sayanythingPt asking fora referral tosomewhereoutside ofmayo clinicPt's spousecalling onbehalf ofthemmedrefillgot pt in thesame dayclinic on thesame daythey calledVerified ptsaddress andinsurancefor 10 ptssent ptto triagenurseadd pt'sinsurancecalledRochesterreferrallineused thelanguageline 2timesscheduledmultiplept's in 1callHad to callto reach anurse onfamPtswearstransfertospecialtyPt hangsup onyou

BINGO FRIDAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. got 2 calls from triage line
  2. you or pt brings up the weather
  3. sat in ready for 5 min
  4. Medication problem
  5. Pt complains about how far out the schedule is to be seen by provider
  6. reschedule appt
  7. You have plans this weekend
  8. Had to send a message to care team about earlier appts
  9. pt wants refill before end of day
  10. Pt goes on a rant before you can say anything
  11. Pt asking for a referral to somewhere outside of mayo clinic
  12. Pt's spouse calling on behalf of them
  13. med refill
  14. got pt in the same day clinic on the same day they called
  15. Verified pts address and insurance for 10 pts
  16. sent pt to triage nurse
  17. add pt's insurance
  18. called Rochester referral line
  19. used the language line 2 times
  20. scheduled multiple pt's in 1 call
  21. Had to call to reach a nurse on fam
  22. Pt swears
  23. transfer to specialty
  24. Pt hangs up on you