rescheduleapptyou or ptbrings uptheweatherPtswearssent ptto triagenursesat inready for5 mincalledRochesterreferrallineHad to callto reach anurse onfamtransfertospecialtygot pt in thesame dayclinic on thesame daythey calledmedrefillPt complainsabout how farout theschedule is tobe seen byproviderPt hangsup onyouscheduledmultiplept's in 1callVerified ptsaddress andinsurancefor 10 ptsPt asking fora referral tosomewhereoutside ofmayo clinicYou haveplans thisweekendpt wantsrefillbefore endof dayMedicationproblemgot 2calls fromtriage linePt goes on arant beforeyou can sayanythingHad to senda messageto care teamabout earlierapptsused thelanguageline 2timesPt's spousecalling onbehalf ofthemadd pt'sinsurancerescheduleapptyou or ptbrings uptheweatherPtswearssent ptto triagenursesat inready for5 mincalledRochesterreferrallineHad to callto reach anurse onfamtransfertospecialtygot pt in thesame dayclinic on thesame daythey calledmedrefillPt complainsabout how farout theschedule is tobe seen byproviderPt hangsup onyouscheduledmultiplept's in 1callVerified ptsaddress andinsurancefor 10 ptsPt asking fora referral tosomewhereoutside ofmayo clinicYou haveplans thisweekendpt wantsrefillbefore endof dayMedicationproblemgot 2calls fromtriage linePt goes on arant beforeyou can sayanythingHad to senda messageto care teamabout earlierapptsused thelanguageline 2timesPt's spousecalling onbehalf ofthemadd pt'sinsurance

BINGO FRIDAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. reschedule appt
  2. you or pt brings up the weather
  3. Pt swears
  4. sent pt to triage nurse
  5. sat in ready for 5 min
  6. called Rochester referral line
  7. Had to call to reach a nurse on fam
  8. transfer to specialty
  9. got pt in the same day clinic on the same day they called
  10. med refill
  11. Pt complains about how far out the schedule is to be seen by provider
  12. Pt hangs up on you
  13. scheduled multiple pt's in 1 call
  14. Verified pts address and insurance for 10 pts
  15. Pt asking for a referral to somewhere outside of mayo clinic
  16. You have plans this weekend
  17. pt wants refill before end of day
  18. Medication problem
  19. got 2 calls from triage line
  20. Pt goes on a rant before you can say anything
  21. Had to send a message to care team about earlier appts
  22. used the language line 2 times
  23. Pt's spouse calling on behalf of them
  24. add pt's insurance