(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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sent pt to triage nurse
Pt's spouse calling on behalf of them
used the language line 2 times
Pt asking for a referral to somewhere outside of mayo clinic
You have plans this weekend
med refill
Pt goes on a rant before you can say anything
Had to send a message to care team about earlier appts
sat in ready for 5 min
Pt complains about how far out the schedule is to be seen by provider
transfer to specialty
Medication problem
Pt hangs up on you
got pt in the same day clinic on the same day they called
