sent ptto triagenursePt's spousecalling onbehalf ofthemused thelanguageline 2timesPt asking fora referral tosomewhereoutside ofmayo clinicYou haveplans thisweekendmedrefillPt goes on arant beforeyou can sayanythingHad to senda messageto care teamabout earlierapptssat inready for5 minPt complainsabout how farout theschedule is tobe seen byprovidertransfertospecialtyMedicationproblemPt hangsup onyougot pt in thesame dayclinic on thesame daythey calledgot 2calls fromtriage linerescheduleapptcalledRochesterreferrallineyou or ptbrings uptheweatherHad to callto reach anurse onfamPtswearsscheduledmultiplept's in 1callVerified ptsaddress andinsurancefor 10 ptsadd pt'sinsurancept wantsrefillbefore endof daysent ptto triagenursePt's spousecalling onbehalf ofthemused thelanguageline 2timesPt asking fora referral tosomewhereoutside ofmayo clinicYou haveplans thisweekendmedrefillPt goes on arant beforeyou can sayanythingHad to senda messageto care teamabout earlierapptssat inready for5 minPt complainsabout how farout theschedule is tobe seen byprovidertransfertospecialtyMedicationproblemPt hangsup onyougot pt in thesame dayclinic on thesame daythey calledgot 2calls fromtriage linerescheduleapptcalledRochesterreferrallineyou or ptbrings uptheweatherHad to callto reach anurse onfamPtswearsscheduledmultiplept's in 1callVerified ptsaddress andinsurancefor 10 ptsadd pt'sinsurancept wantsrefillbefore endof day

BINGO FRIDAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. sent pt to triage nurse
  2. Pt's spouse calling on behalf of them
  3. used the language line 2 times
  4. Pt asking for a referral to somewhere outside of mayo clinic
  5. You have plans this weekend
  6. med refill
  7. Pt goes on a rant before you can say anything
  8. Had to send a message to care team about earlier appts
  9. sat in ready for 5 min
  10. Pt complains about how far out the schedule is to be seen by provider
  11. transfer to specialty
  12. Medication problem
  13. Pt hangs up on you
  14. got pt in the same day clinic on the same day they called
  15. got 2 calls from triage line
  16. reschedule appt
  17. called Rochester referral line
  18. you or pt brings up the weather
  19. Had to call to reach a nurse on fam
  20. Pt swears
  21. scheduled multiple pt's in 1 call
  22. Verified pts address and insurance for 10 pts
  23. add pt's insurance
  24. pt wants refill before end of day