(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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pt wants refill before end of day
got 2 calls from triage line
used the language line 2 times
transfer to specialty
Pt swears
Pt's spouse calling on behalf of them
Medication problem
scheduled multiple pt's in 1 call
Verified pts address and insurance for 10 pts
you or pt brings up the weather
reschedule appt
Had to send a message to care team about earlier appts
add pt's insurance
Had to call to reach a nurse on fam
med refill
Pt asking for a referral to somewhere outside of mayo clinic
You have plans this weekend
sent pt to triage nurse
Pt complains about how far out the schedule is to be seen by provider
Pt goes on a rant before you can say anything
got pt in the same day clinic on the same day they called
