Assist anotherdepartmentwith an inboxrequest (RMS,UW, BS, etc.)Beentransferred acall from MSforassistanceAssisted withan existingclaim callfrom aClaimantAssisted withan existingclaim callfrom aMemberVolunteeredfor an openweekendshiftAssisted withan existingclaim callfrom a ShopAll Inboxesreasonablybroker/memberengaged orcompletedwithin 2hrsFacilitate aServiceRequest(ZZ) for amemberAnswered aMS questionin theTeams chatReceive acomplimentfrom a Memberfor their serviceexperienceAssisted withan existingclaim callfrom aBrokerassisted withrental processand rationaleon an existingclaimBeen setas a back-up for ateammateReached 95%answer rate ordocumentedtechissues/ticketsReachedadherenceof 85% formonthmade an MOIassignmenton an existingclaim that isnot yoursAssist anotherdepartmentwith an inboxrequest (RMS,UW, BS, etc.)Beentransferred acall from MSforassistanceAssisted withan existingclaim callfrom aClaimantAssisted withan existingclaim callfrom aMemberVolunteeredfor an openweekendshiftAssisted withan existingclaim callfrom a ShopAll Inboxesreasonablybroker/memberengaged orcompletedwithin 2hrsFacilitate aServiceRequest(ZZ) for amemberAnswered aMS questionin theTeams chatReceive acomplimentfrom a Memberfor their serviceexperienceAssisted withan existingclaim callfrom aBrokerassisted withrental processand rationaleon an existingclaimBeen setas a back-up for ateammateReached 95%answer rate ordocumentedtechissues/ticketsReachedadherenceof 85% formonthmade an MOIassignmenton an existingclaim that isnot yours

Responsive Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assist another department with an inbox request (RMS, UW, BS, etc.)
  2. Been transferred a call from MS for assistance
  3. Assisted with an existing claim call from a Claimant
  4. Assisted with an existing claim call from a Member
  5. Volunteered for an open weekend shift
  6. Assisted with an existing claim call from a Shop
  7. All Inboxes reasonably broker/member engaged or completed within 2hrs
  8. Facilitate a Service Request (ZZ) for a member
  9. Answered a MS question in the Teams chat
  10. Receive a compliment from a Member for their service experience
  11. Assisted with an existing claim call from a Broker
  12. assisted with rental process and rationale on an existing claim
  13. Been set as a back-up for a teammate
  14. Reached 95% answer rate or documented tech issues/tickets
  15. Reached adherence of 85% for month
  16. made an MOI assignment on an existing claim that is not yours