assisted withrental processand rationaleon an existingclaimReachedadherenceof 85% formonthBeentransferred acall from MSforassistanceReceive acomplimentfrom a Memberfor their serviceexperienceReached 95%answer rate ordocumentedtechissues/ticketsAssisted withan existingclaim callfrom aBrokerAssisted withan existingclaim callfrom a ShopAssist anotherdepartmentwith an inboxrequest (RMS,UW, BS, etc.)Been setas a back-up for ateammateAnswered aMS questionin theTeams chatFacilitate aServiceRequest(ZZ) for amembermade an MOIassignmenton an existingclaim that isnot yoursAll Inboxesreasonablybroker/memberengaged orcompletedwithin 2hrsAssisted withan existingclaim callfrom aClaimantVolunteeredfor an openweekendshiftAssisted withan existingclaim callfrom aMemberassisted withrental processand rationaleon an existingclaimReachedadherenceof 85% formonthBeentransferred acall from MSforassistanceReceive acomplimentfrom a Memberfor their serviceexperienceReached 95%answer rate ordocumentedtechissues/ticketsAssisted withan existingclaim callfrom aBrokerAssisted withan existingclaim callfrom a ShopAssist anotherdepartmentwith an inboxrequest (RMS,UW, BS, etc.)Been setas a back-up for ateammateAnswered aMS questionin theTeams chatFacilitate aServiceRequest(ZZ) for amembermade an MOIassignmenton an existingclaim that isnot yoursAll Inboxesreasonablybroker/memberengaged orcompletedwithin 2hrsAssisted withan existingclaim callfrom aClaimantVolunteeredfor an openweekendshiftAssisted withan existingclaim callfrom aMember

Responsive Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. assisted with rental process and rationale on an existing claim
  2. Reached adherence of 85% for month
  3. Been transferred a call from MS for assistance
  4. Receive a compliment from a Member for their service experience
  5. Reached 95% answer rate or documented tech issues/tickets
  6. Assisted with an existing claim call from a Broker
  7. Assisted with an existing claim call from a Shop
  8. Assist another department with an inbox request (RMS, UW, BS, etc.)
  9. Been set as a back-up for a teammate
  10. Answered a MS question in the Teams chat
  11. Facilitate a Service Request (ZZ) for a member
  12. made an MOI assignment on an existing claim that is not yours
  13. All Inboxes reasonably broker/member engaged or completed within 2hrs
  14. Assisted with an existing claim call from a Claimant
  15. Volunteered for an open weekend shift
  16. Assisted with an existing claim call from a Member