Reached 95%answer rate ordocumentedtechissues/ticketsAssisted withan existingclaim callfrom a ShopReceive acomplimentfrom a Memberfor their serviceexperienceAnswered aMS questionin theTeams chatAssist anotherdepartmentwith an inboxrequest (RMS,UW, BS, etc.)Volunteeredfor an openweekendshiftReachedadherenceof 85% formonthAssisted withan existingclaim callfrom aClaimantAssisted withan existingclaim callfrom aBrokerBeentransferred acall from MSforassistanceAll Inboxesreasonablybroker/memberengaged orcompletedwithin 2hrsmade an MOIassignmenton an existingclaim that isnot yoursFacilitate aServiceRequest(ZZ) for amemberBeen setas a back-up for ateammateassisted withrental processand rationaleon an existingclaimAssisted withan existingclaim callfrom aMemberReached 95%answer rate ordocumentedtechissues/ticketsAssisted withan existingclaim callfrom a ShopReceive acomplimentfrom a Memberfor their serviceexperienceAnswered aMS questionin theTeams chatAssist anotherdepartmentwith an inboxrequest (RMS,UW, BS, etc.)Volunteeredfor an openweekendshiftReachedadherenceof 85% formonthAssisted withan existingclaim callfrom aClaimantAssisted withan existingclaim callfrom aBrokerBeentransferred acall from MSforassistanceAll Inboxesreasonablybroker/memberengaged orcompletedwithin 2hrsmade an MOIassignmenton an existingclaim that isnot yoursFacilitate aServiceRequest(ZZ) for amemberBeen setas a back-up for ateammateassisted withrental processand rationaleon an existingclaimAssisted withan existingclaim callfrom aMember

Responsive Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reached 95% answer rate or documented tech issues/tickets
  2. Assisted with an existing claim call from a Shop
  3. Receive a compliment from a Member for their service experience
  4. Answered a MS question in the Teams chat
  5. Assist another department with an inbox request (RMS, UW, BS, etc.)
  6. Volunteered for an open weekend shift
  7. Reached adherence of 85% for month
  8. Assisted with an existing claim call from a Claimant
  9. Assisted with an existing claim call from a Broker
  10. Been transferred a call from MS for assistance
  11. All Inboxes reasonably broker/member engaged or completed within 2hrs
  12. made an MOI assignment on an existing claim that is not yours
  13. Facilitate a Service Request (ZZ) for a member
  14. Been set as a back-up for a teammate
  15. assisted with rental process and rationale on an existing claim
  16. Assisted with an existing claim call from a Member