Reachedadherenceof 85% formonthmade an MOIassignmenton an existingclaim that isnot yoursAll Inboxesreasonablybroker/memberengaged orcompletedwithin 2hrsAssisted withan existingclaim callfrom aBrokerAssist anotherdepartmentwith an inboxrequest (RMS,UW, BS, etc.)Beentransferred acall from MSforassistanceassisted withrental processand rationaleon an existingclaimAssisted withan existingclaim callfrom a ShopReceive acomplimentfrom a Memberfor their serviceexperienceFacilitate aServiceRequest(ZZ) for amemberAssisted withan existingclaim callfrom aMemberAssisted withan existingclaim callfrom aClaimantReached 95%answer rate ordocumentedtechissues/ticketsVolunteeredfor an openweekendshiftAnswered aMS questionin theTeams chatBeen setas a back-up for ateammateReachedadherenceof 85% formonthmade an MOIassignmenton an existingclaim that isnot yoursAll Inboxesreasonablybroker/memberengaged orcompletedwithin 2hrsAssisted withan existingclaim callfrom aBrokerAssist anotherdepartmentwith an inboxrequest (RMS,UW, BS, etc.)Beentransferred acall from MSforassistanceassisted withrental processand rationaleon an existingclaimAssisted withan existingclaim callfrom a ShopReceive acomplimentfrom a Memberfor their serviceexperienceFacilitate aServiceRequest(ZZ) for amemberAssisted withan existingclaim callfrom aMemberAssisted withan existingclaim callfrom aClaimantReached 95%answer rate ordocumentedtechissues/ticketsVolunteeredfor an openweekendshiftAnswered aMS questionin theTeams chatBeen setas a back-up for ateammate

Responsive Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reached adherence of 85% for month
  2. made an MOI assignment on an existing claim that is not yours
  3. All Inboxes reasonably broker/member engaged or completed within 2hrs
  4. Assisted with an existing claim call from a Broker
  5. Assist another department with an inbox request (RMS, UW, BS, etc.)
  6. Been transferred a call from MS for assistance
  7. assisted with rental process and rationale on an existing claim
  8. Assisted with an existing claim call from a Shop
  9. Receive a compliment from a Member for their service experience
  10. Facilitate a Service Request (ZZ) for a member
  11. Assisted with an existing claim call from a Member
  12. Assisted with an existing claim call from a Claimant
  13. Reached 95% answer rate or documented tech issues/tickets
  14. Volunteered for an open weekend shift
  15. Answered a MS question in the Teams chat
  16. Been set as a back-up for a teammate