(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Been transferred a call from MS for assistance
Assisted with an existing claim call from a Member
Reached adherence of 85% for month
Assisted with an existing claim call from a Claimant
Volunteered for an open weekend shift
Assisted with an existing claim call from a Broker
Facilitate a Service Request (ZZ) for a member
All Inboxes reasonably broker/member engaged or completed within 2hrs
assisted with rental process and rationale on an existing claim
Receive a compliment from a Member for their service experience
Reached 95% answer rate or documented tech issues/tickets
made an MOI assignment on an existing claim that is not yours
Answered a MS question in the Teams chat
Been set as a back-up for a teammate
Assist another department with an inbox request (RMS, UW, BS, etc.)
