Assisted withan existingclaim callfrom aClaimantReceive acomplimentfrom a Memberfor their serviceexperienceVolunteeredfor an openweekendshiftAnswered aMS questionin theTeams chatAssisted withan existingclaim callfrom aBrokerAssisted withan existingclaim callfrom aMemberAssist anotherdepartmentwith an inboxrequest (RMS,UW, BS, etc.)Facilitate aServiceRequest(ZZ) for amemberassisted withrental processand rationaleon an existingclaimReached 95%answer rate ordocumentedtechissues/ticketsAll Inboxesreasonablybroker/memberengaged orcompletedwithin 2hrsAssisted withan existingclaim callfrom a Shopmade an MOIassignmenton an existingclaim that isnot yoursReachedadherenceof 85% formonthBeen setas a back-up for ateammateBeentransferred acall from MSforassistanceAssisted withan existingclaim callfrom aClaimantReceive acomplimentfrom a Memberfor their serviceexperienceVolunteeredfor an openweekendshiftAnswered aMS questionin theTeams chatAssisted withan existingclaim callfrom aBrokerAssisted withan existingclaim callfrom aMemberAssist anotherdepartmentwith an inboxrequest (RMS,UW, BS, etc.)Facilitate aServiceRequest(ZZ) for amemberassisted withrental processand rationaleon an existingclaimReached 95%answer rate ordocumentedtechissues/ticketsAll Inboxesreasonablybroker/memberengaged orcompletedwithin 2hrsAssisted withan existingclaim callfrom a Shopmade an MOIassignmenton an existingclaim that isnot yoursReachedadherenceof 85% formonthBeen setas a back-up for ateammateBeentransferred acall from MSforassistance

Responsive Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted with an existing claim call from a Claimant
  2. Receive a compliment from a Member for their service experience
  3. Volunteered for an open weekend shift
  4. Answered a MS question in the Teams chat
  5. Assisted with an existing claim call from a Broker
  6. Assisted with an existing claim call from a Member
  7. Assist another department with an inbox request (RMS, UW, BS, etc.)
  8. Facilitate a Service Request (ZZ) for a member
  9. assisted with rental process and rationale on an existing claim
  10. Reached 95% answer rate or documented tech issues/tickets
  11. All Inboxes reasonably broker/member engaged or completed within 2hrs
  12. Assisted with an existing claim call from a Shop
  13. made an MOI assignment on an existing claim that is not yours
  14. Reached adherence of 85% for month
  15. Been set as a back-up for a teammate
  16. Been transferred a call from MS for assistance