Answered aMS questionin theTeams chatVolunteeredfor an openweekendshiftBeen setas a back-up for ateammateAssisted withan existingclaim callfrom a ShopReceive acomplimentfrom a Memberfor their serviceexperienceAll Inboxesreasonablybroker/memberengaged orcompletedwithin 2hrsmade an MOIassignmenton an existingclaim that isnot yoursAssisted withan existingclaim callfrom aClaimantBeentransferred acall from MSforassistanceReachedadherenceof 85% formonthassisted withrental processand rationaleon an existingclaimReached 95%answer rate ordocumentedtechissues/ticketsFacilitate aServiceRequest(ZZ) for amemberAssisted withan existingclaim callfrom aBrokerAssist anotherdepartmentwith an inboxrequest (RMS,UW, BS, etc.)Assisted withan existingclaim callfrom aMemberAnswered aMS questionin theTeams chatVolunteeredfor an openweekendshiftBeen setas a back-up for ateammateAssisted withan existingclaim callfrom a ShopReceive acomplimentfrom a Memberfor their serviceexperienceAll Inboxesreasonablybroker/memberengaged orcompletedwithin 2hrsmade an MOIassignmenton an existingclaim that isnot yoursAssisted withan existingclaim callfrom aClaimantBeentransferred acall from MSforassistanceReachedadherenceof 85% formonthassisted withrental processand rationaleon an existingclaimReached 95%answer rate ordocumentedtechissues/ticketsFacilitate aServiceRequest(ZZ) for amemberAssisted withan existingclaim callfrom aBrokerAssist anotherdepartmentwith an inboxrequest (RMS,UW, BS, etc.)Assisted withan existingclaim callfrom aMember

Responsive Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answered a MS question in the Teams chat
  2. Volunteered for an open weekend shift
  3. Been set as a back-up for a teammate
  4. Assisted with an existing claim call from a Shop
  5. Receive a compliment from a Member for their service experience
  6. All Inboxes reasonably broker/member engaged or completed within 2hrs
  7. made an MOI assignment on an existing claim that is not yours
  8. Assisted with an existing claim call from a Claimant
  9. Been transferred a call from MS for assistance
  10. Reached adherence of 85% for month
  11. assisted with rental process and rationale on an existing claim
  12. Reached 95% answer rate or documented tech issues/tickets
  13. Facilitate a Service Request (ZZ) for a member
  14. Assisted with an existing claim call from a Broker
  15. Assist another department with an inbox request (RMS, UW, BS, etc.)
  16. Assisted with an existing claim call from a Member