Assisted withan existingclaim callfrom a ShopAll Inboxesreasonablybroker/memberengaged orcompletedwithin 2hrsFacilitate aServiceRequest(ZZ) for amemberVolunteeredfor an openweekendshiftReachedadherenceof 85% formonthassisted withrental processand rationaleon an existingclaimAssist anotherdepartmentwith an inboxrequest (RMS,UW, BS, etc.)Answered aMS questionin theTeams chatmade an MOIassignmenton an existingclaim that isnot yoursReceive acomplimentfrom a Memberfor their serviceexperienceBeen setas a back-up for ateammateReached 95%answer rate ordocumentedtechissues/ticketsAssisted withan existingclaim callfrom aClaimantAssisted withan existingclaim callfrom aBrokerAssisted withan existingclaim callfrom aMemberBeentransferred acall from MSforassistanceAssisted withan existingclaim callfrom a ShopAll Inboxesreasonablybroker/memberengaged orcompletedwithin 2hrsFacilitate aServiceRequest(ZZ) for amemberVolunteeredfor an openweekendshiftReachedadherenceof 85% formonthassisted withrental processand rationaleon an existingclaimAssist anotherdepartmentwith an inboxrequest (RMS,UW, BS, etc.)Answered aMS questionin theTeams chatmade an MOIassignmenton an existingclaim that isnot yoursReceive acomplimentfrom a Memberfor their serviceexperienceBeen setas a back-up for ateammateReached 95%answer rate ordocumentedtechissues/ticketsAssisted withan existingclaim callfrom aClaimantAssisted withan existingclaim callfrom aBrokerAssisted withan existingclaim callfrom aMemberBeentransferred acall from MSforassistance

Responsive Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted with an existing claim call from a Shop
  2. All Inboxes reasonably broker/member engaged or completed within 2hrs
  3. Facilitate a Service Request (ZZ) for a member
  4. Volunteered for an open weekend shift
  5. Reached adherence of 85% for month
  6. assisted with rental process and rationale on an existing claim
  7. Assist another department with an inbox request (RMS, UW, BS, etc.)
  8. Answered a MS question in the Teams chat
  9. made an MOI assignment on an existing claim that is not yours
  10. Receive a compliment from a Member for their service experience
  11. Been set as a back-up for a teammate
  12. Reached 95% answer rate or documented tech issues/tickets
  13. Assisted with an existing claim call from a Claimant
  14. Assisted with an existing claim call from a Broker
  15. Assisted with an existing claim call from a Member
  16. Been transferred a call from MS for assistance