(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer forgets letter on the end of application number
Customer gets your name wrong
Referral to Smart Traveller or foreign Embassy/Consulate
Customers first name is same as yours
Customer driving
Call Disconnection
Customer refers to Priority Payment as Emergency Passport
Request PC5 forms
Under 1min call
Book Appointment (PC5)
Change DESPATCH method
Referral to Home Affairs
Customers birthday is same as yours (not incl year)
Customer needs passport today or tomorrow
POB / Name does not match provided or previous documents
Customer finds passport after reporting as lost or stolen
Customer includes 776 in application number
Customer asks to speak to X service officer
Interpreter Call
Explaining changes to Aus citizenship laws on 20 August 1986
Customer makes a comment about how expensive fees are
"I want to speak to your manager"
Passport can't be used as ID (blocked by data breach)
