(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Change DESPATCH method
Customer refers to Priority Payment as Emergency Passport
Call Transfer
Customer finds passport after reporting as lost or stolen
Request PC5 forms
Customer gets your name wrong
Referral to Smart Traveller or foreign Embassy/Consulate
Book Appointment (PC5)
Customers first name is same as yours
Referral to Home Affairs
POB / Name does not match provided or previous documents
Customer includes 776 in application number
Lost / Stolen call
Customer makes a comment about how expensive fees are
Explaining changes to Aus citizenship laws on 20 August 1986
Customer forgets letter on the end of application number
Call Disconnection
Passport can't be used as ID (blocked by data breach)
Customer driving
Customer needs passport today or tomorrow
Customers birthday is same as yours (not incl year)
