(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Lost / Stolen call
Referral to Smart Traveller or foreign Embassy/Consulate
Referral to Home Affairs
Change DESPATCH method
Under 1min call
Customer asks to speak to X service officer
Customer forgets letter on the end of application number
Passport can't be used as ID (blocked by data breach)
Book Appointment (PC5)
Customer driving
Customer makes a comment about how expensive fees are
Explaining changes to Aus citizenship laws on 20 August 1986
Call Disconnection
Customers first name is same as yours
Customers birthday is same as yours (not incl year)
Customer gets your name wrong
Call Transfer
"I want to speak to your manager"
Request PC5 forms
Customer finds passport after reporting as lost or stolen
Customer refers to Priority Payment as Emergency Passport
Interpreter Call
POB / Name does not match provided or previous documents
