This bingo card has 25 words: POB / Name does not match provided or previous documents, Explaining changes to Aus citizenship laws on 20 August 1986, Customer refers to Priority Payment as Emergency Passport, "I want to speak to your manager", Customer asks to speak to X service officer, Customer needs passport today or tomorrow, Customer forgets letter on the end of application number, Referral to Home Affairs, Customer includes 776 in application number, Call Transfer, Call Disconnection, Under 1min call, Customer driving, Referral to Smart Traveller or foreign Embassy/Consulate, Book Appointment (PC5), Lost / Stolen call, Customers birthday is same as yours (not incl year), Interpreter Call, Request PC5 forms, Customer gets your name wrong, Customers first name is same as yours, Passport can't be used as ID (blocked by data breach), Customer finds passport after reporting as lost or stolen, Customer makes a comment about how expensive fees are and Change DESPATCH method.
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