(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Completed a task during an inquiry call.
Closed a claim
Followed up with the claimant after completing MIC-I
Made ACW goal for the day
You get some fresh air during break or lunch
Updated a participant's preferred contact type
Closed 2 coverages in one claim
Set expectations for next steps at the end of the call
Added non-auto property damage to an auto claim
Set up a participant for text messaging
Updated liability with affected participant
You help a peer or team member
Shared a learning you had with the team
Set up participant with digital payment
Closed a coverage
Issued any digital payment
Utilized the wrap up scripting at the end of a call
Confirmed a participant's preferred phone type
Set up GHRN SMOI
Sent LOU (GenP025) letter & discussed LOU with claimant
