(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Set up participant with digital payment
Closed a financial
De escalated an irate customer
Utilized the wrap up scripting at the end of a call
Added non-auto property damage to an auto claim
Confirmed a participant's preferred phone type
Issued any digital payment
Updated a participant's preferred contact type
Updated liability with affected participant
Set up GHRN SMOI
Closed 2 coverages in one claim
Closed a coverage
You help a peer or team member
You get some fresh air during break or lunch
Sent LOU (GenP025) letter & discussed LOU with claimant
Closed a claim
Set up a participant for text messaging
Made ACW goal for the day
Followed up with the claimant after completing MIC-I
Updated a participant's language preference
Set expectations for next steps at the end of the call
