(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Caller wants to talk to an OC but doesn't know their name
Transferred caller to SLL
Referral to FA case
Interpreted ASL call
Caller says "Okie Dokie"
Caller in their vehicle during the call
Caller thinks their managed care plan is separate from MA
MNITS reveals insurance is completely different from what Caller thinks
Made caller laugh
Transferred from the County
Caller gets Medicare and Medicaid mixed up
Background noise too loud to hear caller
Caller looking for medical transportation
Referred by UCare to enroll into an integrated SNBC
Took call at 4:59pm or 8:31 am
Caller from county OC has never had a caller from before
Caller calls OC by wrong name multiple times in one call
Caller thinks OC is a robot or not a real person
Out-of-State Area Code Ghost Call
Verified guardianship
Client used a Try-It tool themselves
Sending ROI and upload site instructions
Opened a BLU chat
Conducted a MNITS
Tech Issues :(
Caller thinks MNCare is MA or vice versa
"I'm not angry at YOU"
County hold time under 5 minutes
Accidentally disconnected while transferring
Caller asks if Hub staff are located in MN
Accidentally sent an email without the attachments
