(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Transferred caller to SLL
Caller from county OC has never had a caller from before
Referred by UCare to enroll into an integrated SNBC
Referral to FA case
Caller thinks OC is a robot or not a real person
Submitted SNBC Choice Form
Caller says "Okie Dokie"
Conducted a MNITS
Out-of-State Area Code Ghost Call
Caller thinks MNCare is MA or vice versa
Caller thinks their managed care plan is separate from MA
Called just before changing status to break
1 hour call for 5 minute question
Client asks if we can send them a text
Sending ROI and upload site instructions
Interpreted ASL call
MA-TEFRA caller
Tech Issues :(
County hold time under 5 minutes
MNITS reveals insurance is completely different from what Caller thinks
Verified guardianship
Caller hangs up while OC is midsentence
Transferred from the County
Caller looking for medical transportation
Made caller laugh
Pets heard in the background of the call
Caller has MNCare
Opened a BLU chat
Caller states we are their 10th call today
Accidentally disconnected while transferring
Caller has the same name as OC
Caller wants to talk to an OC but doesn't know their name
Caller gets Medicare and Medicaid mixed up
Client used a Try-It tool themselves
Caller calls OC by wrong name multiple times in one call
Took call at 4:59pm or 8:31 am
Background noise too loud to hear caller
Sent a snail-mail mailing
Caller in public place during the call
Caller in their vehicle during the call
Caller asks if Hub staff are located in MN
Accidentally sent an email without the attachments
