(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Transferred caller to SLL
Caller says "Okie Dokie"
Referred by UCare to enroll into an integrated SNBC
Interpreted ASL call
Conducted a MNITS
Sending ROI and upload site instructions
Caller asks if Hub staff are located in MN
Caller thinks OC is a robot or not a real person
Handled a difficult caller
Took call at 4:59pm or 8:31 am
Client used a Try-It tool themselves
Pets heard in the background of the call
Submitted SNBC Choice Form
County hold time under 5 minutes
Caller hangs up while OC is midsentence
Caller thinks MNCare is MA or vice versa
Caller in their vehicle during the call
MA-TEFRA caller
Caller from county OC has never had a caller from before
1 hour call for 5 minute question
Accidentally disconnected while transferring
Used Language Line for interpreting
Tech Issues :(
Sent a snail-mail mailing
Caller has MNCare
"I'm not angry at YOU"
Made caller laugh
Out-of-State Area Code Ghost Call
Caller states we are their 10th call today
Caller in public place during the call
Transferred from the County
Caller has the same name as OC
Called just before changing status to break
Verified guardianship
MNITS reveals insurance is completely different from what Caller thinks
Opened a BLU chat
Caller looking for medical transportation
Accidentally sent an email without the attachments
Caller wants to talk to an OC but doesn't know their name
Referral to FA case
Client asks if we can send them a text
Caller thinks their managed care plan is separate from MA
Caller calls OC by wrong name multiple times in one call
