Top AHT OPperformerfor week CSTeam salesequal to orgreaterthan 30Most callsin HOTSfor weeNPS averageover 80 forweek(RecommendAssociate)IndividualPRC AHTat goal forweekHOTSAHT atgoal forthe week(team)KudosCallIndividualCS digi atproductivitygoal forweek5 100NPSSurveysTop AHTPerformer(HOTS)for weekIndividualHOTS digi atproductivitygoal forweek10 100NPSSurveys0 ACWfor dayOP AHTat goal forthe week(teamIndividualSales forweek (5%Attachmentrate)ACW atgoal forweekIndividual:Tech AHTat goal forweekStarAwardIndividualMCOL AHTat goal forweekIndividual:No -100Surveysfor day IndividualOP AHTat goal forweek Most callsin CS forweekTop NPSperformerfor weekNPSaverage over80 for week(recommendMC)Top AHT OPperformerfor week CSTeam salesequal to orgreaterthan 30Most callsin HOTSfor weeNPS averageover 80 forweek(RecommendAssociate)IndividualPRC AHTat goal forweekHOTSAHT atgoal forthe week(team)KudosCallIndividualCS digi atproductivitygoal forweek5 100NPSSurveysTop AHTPerformer(HOTS)for weekIndividualHOTS digi atproductivitygoal forweek10 100NPSSurveys0 ACWfor dayOP AHTat goal forthe week(teamIndividualSales forweek (5%Attachmentrate)ACW atgoal forweekIndividual:Tech AHTat goal forweekStarAwardIndividualMCOL AHTat goal forweekIndividual:No -100Surveysfor day IndividualOP AHTat goal forweek Most callsin CS forweekTop NPSperformerfor weekNPSaverage over80 for week(recommendMC)

Contact Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Top AHT OP performer for week CS
  2. Team sales equal to or greater than 30
  3. Most calls in HOTS for wee
  4. NPS average over 80 for week (Recommend Associate)
  5. Individual PRC AHT at goal for week
  6. HOTS AHT at goal for the week (team)
  7. Kudos Call
  8. Individual CS digi at productivity goal for week
  9. 5 100 NPS Surveys
  10. Top AHT Performer (HOTS) for week
  11. Individual HOTS digi at productivity goal for week
  12. 10 100 NPS Surveys
  13. 0 ACW for day
  14. OP AHT at goal for the week (team
  15. Individual Sales for week (5% Attachment rate)
  16. ACW at goal for week
  17. Individual: Tech AHT at goal for week
  18. Star Award
  19. Individual MCOL AHT at goal for week
  20. Individual: No -100 Surveys for day
  21. Individual OP AHT at goal for week
  22. Most calls in CS for week
  23. Top NPS performer for week
  24. NPS average over 80 for week (recommend MC)