Contact Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Individual PRC AHT at goal for week
2. 10 100 NPS Surveys
3. Individual: Tech AHT at goal for week
4. Team sales equal to or greater than 30
5. OP AHT at goal for the week (team
6. Individual HOTS digi at productivity goal for week
7. ACW at goal for week
8. Individual Sales for week (5% Attachment rate)
9. NPS average over 80 for week (Recommend Associate)
10. 0 ACW for day
11. Most calls in HOTS for wee
12. Kudos Call
13. Star Award
14. Individual CS digi at productivity goal for week
15. Top NPS performer for week
16. Most calls in CS for week
17. Individual: No -100 Surveys for day
18. Individual OP AHT at goal for week
19. Top AHT OP performer for week CS
20. HOTS AHT at goal for the week (team)
21. Individual MCOL AHT at goal for week
22. NPS average over 80 for week (recommend MC)
23. Top AHT Performer (HOTS) for week
24. 5 100 NPS Surveys