Contact Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. 10 100 NPS Surveys
2. NPS average over 80 for week (recommend MC)
3. Top AHT OP performer for week CS
4. Most calls in HOTS for wee
5. Individual HOTS digi at productivity goal for week
6. Individual PRC AHT at goal for week
7. Individual: No -100 Surveys for day
8. Individual: Tech AHT at goal for week
9. Top NPS performer for week
10. Individual CS digi at productivity goal for week
11. 5 100 NPS Surveys
12. Most calls in CS for week
13. NPS average over 80 for week (Recommend Associate)
14. Individual MCOL AHT at goal for week
15. ACW at goal for week
16. HOTS AHT at goal for the week (team)
17. 0 ACW for day
18. Individual Sales for week (5% Attachment rate)
19. Top AHT Performer (HOTS) for week
20. Individual OP AHT at goal for week
21. Star Award
22. Kudos Call
23. OP AHT at goal for the week (team
24. Team sales equal to or greater than 30