Contact Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Individual HOTS digi at productivity goal for week
2. 0 ACW for day
3. Top AHT Performer (HOTS) for week
4. Individual: Tech AHT at goal for week
5. Top AHT OP performer for week CS
6. 5 100 NPS Surveys
7. Team sales equal to or greater than 30
8. Most calls in CS for week
9. NPS average over 80 for week (Recommend Associate)
10. OP AHT at goal for the week (team
11. ACW at goal for week
12. Individual MCOL AHT at goal for week
13. Star Award
14. Individual Sales for week (5% Attachment rate)
15. Individual OP AHT at goal for week
16. Individual PRC AHT at goal for week
17. HOTS AHT at goal for the week (team)
18. Individual: No -100 Surveys for day
19. Top NPS performer for week
20. NPS average over 80 for week (recommend MC)
21. 10 100 NPS Surveys
22. Individual CS digi at productivity goal for week
23. Kudos Call
24. Most calls in HOTS for wee