5 100NPSSurveysNPSaverage over80 for week(recommendMC)StarAwardIndividual:No -100Surveysfor day Team salesequal to orgreaterthan 30Most callsin CS forweekIndividual:Tech AHTat goal forweekTop NPSperformerfor weekIndividualSales forweek (5%Attachmentrate)Top AHT OPperformerfor week CSHOTSAHT atgoal forthe week(team)IndividualMCOL AHTat goal forweekIndividualHOTS digi atproductivitygoal forweek0 ACWfor dayIndividualOP AHTat goal forweek IndividualPRC AHTat goal forweekOP AHTat goal forthe week(teamKudosCallNPS averageover 80 forweek(RecommendAssociate)10 100NPSSurveysMost callsin HOTSfor weeACW atgoal forweekIndividualCS digi atproductivitygoal forweekTop AHTPerformer(HOTS)for week5 100NPSSurveysNPSaverage over80 for week(recommendMC)StarAwardIndividual:No -100Surveysfor day Team salesequal to orgreaterthan 30Most callsin CS forweekIndividual:Tech AHTat goal forweekTop NPSperformerfor weekIndividualSales forweek (5%Attachmentrate)Top AHT OPperformerfor week CSHOTSAHT atgoal forthe week(team)IndividualMCOL AHTat goal forweekIndividualHOTS digi atproductivitygoal forweek0 ACWfor dayIndividualOP AHTat goal forweek IndividualPRC AHTat goal forweekOP AHTat goal forthe week(teamKudosCallNPS averageover 80 forweek(RecommendAssociate)10 100NPSSurveysMost callsin HOTSfor weeACW atgoal forweekIndividualCS digi atproductivitygoal forweekTop AHTPerformer(HOTS)for week

Contact Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 5 100 NPS Surveys
  2. NPS average over 80 for week (recommend MC)
  3. Star Award
  4. Individual: No -100 Surveys for day
  5. Team sales equal to or greater than 30
  6. Most calls in CS for week
  7. Individual: Tech AHT at goal for week
  8. Top NPS performer for week
  9. Individual Sales for week (5% Attachment rate)
  10. Top AHT OP performer for week CS
  11. HOTS AHT at goal for the week (team)
  12. Individual MCOL AHT at goal for week
  13. Individual HOTS digi at productivity goal for week
  14. 0 ACW for day
  15. Individual OP AHT at goal for week
  16. Individual PRC AHT at goal for week
  17. OP AHT at goal for the week (team
  18. Kudos Call
  19. NPS average over 80 for week (Recommend Associate)
  20. 10 100 NPS Surveys
  21. Most calls in HOTS for wee
  22. ACW at goal for week
  23. Individual CS digi at productivity goal for week
  24. Top AHT Performer (HOTS) for week