KudosCallIndividualHOTS digi atproductivitygoal forweekOP AHTat goal forthe week(teamIndividualMCOL AHTat goal forweekHOTSAHT atgoal forthe week(team)Individual:Tech AHTat goal forweekTop AHT OPperformerfor week CSTop AHTPerformer(HOTS)for weekNPSaverage over80 for week(recommendMC)Individual:No -100Surveysfor day Most callsin HOTSfor weeIndividualOP AHTat goal forweek Most callsin CS forweekNPS averageover 80 forweek(RecommendAssociate)0 ACWfor dayTop NPSperformerfor weekIndividualPRC AHTat goal forweekIndividualSales forweek (5%Attachmentrate)StarAwardIndividualCS digi atproductivitygoal forweek10 100NPSSurveysTeam salesequal to orgreaterthan 305 100NPSSurveysACW atgoal forweekKudosCallIndividualHOTS digi atproductivitygoal forweekOP AHTat goal forthe week(teamIndividualMCOL AHTat goal forweekHOTSAHT atgoal forthe week(team)Individual:Tech AHTat goal forweekTop AHT OPperformerfor week CSTop AHTPerformer(HOTS)for weekNPSaverage over80 for week(recommendMC)Individual:No -100Surveysfor day Most callsin HOTSfor weeIndividualOP AHTat goal forweek Most callsin CS forweekNPS averageover 80 forweek(RecommendAssociate)0 ACWfor dayTop NPSperformerfor weekIndividualPRC AHTat goal forweekIndividualSales forweek (5%Attachmentrate)StarAwardIndividualCS digi atproductivitygoal forweek10 100NPSSurveysTeam salesequal to orgreaterthan 305 100NPSSurveysACW atgoal forweek

Contact Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Kudos Call
  2. Individual HOTS digi at productivity goal for week
  3. OP AHT at goal for the week (team
  4. Individual MCOL AHT at goal for week
  5. HOTS AHT at goal for the week (team)
  6. Individual: Tech AHT at goal for week
  7. Top AHT OP performer for week CS
  8. Top AHT Performer (HOTS) for week
  9. NPS average over 80 for week (recommend MC)
  10. Individual: No -100 Surveys for day
  11. Most calls in HOTS for wee
  12. Individual OP AHT at goal for week
  13. Most calls in CS for week
  14. NPS average over 80 for week (Recommend Associate)
  15. 0 ACW for day
  16. Top NPS performer for week
  17. Individual PRC AHT at goal for week
  18. Individual Sales for week (5% Attachment rate)
  19. Star Award
  20. Individual CS digi at productivity goal for week
  21. 10 100 NPS Surveys
  22. Team sales equal to or greater than 30
  23. 5 100 NPS Surveys
  24. ACW at goal for week