Team salesequal to orgreaterthan 30ACW atgoal forweekIndividualCS digi atproductivitygoal forweekTop NPSperformerfor weekNPSaverage over80 for week(recommendMC)0 ACWfor dayHOTSAHT atgoal forthe week(team)Most callsin CS forweekMost callsin HOTSfor weeIndividualMCOL AHTat goal forweekOP AHTat goal forthe week(team10 100NPSSurveysIndividual:No -100Surveysfor day Top AHT OPperformerfor week CSIndividualSales forweek (5%Attachmentrate)IndividualOP AHTat goal forweek Top AHTPerformer(HOTS)for weekIndividualHOTS digi atproductivitygoal forweekIndividual:Tech AHTat goal forweek5 100NPSSurveysKudosCallIndividualPRC AHTat goal forweekStarAwardNPS averageover 80 forweek(RecommendAssociate)Team salesequal to orgreaterthan 30ACW atgoal forweekIndividualCS digi atproductivitygoal forweekTop NPSperformerfor weekNPSaverage over80 for week(recommendMC)0 ACWfor dayHOTSAHT atgoal forthe week(team)Most callsin CS forweekMost callsin HOTSfor weeIndividualMCOL AHTat goal forweekOP AHTat goal forthe week(team10 100NPSSurveysIndividual:No -100Surveysfor day Top AHT OPperformerfor week CSIndividualSales forweek (5%Attachmentrate)IndividualOP AHTat goal forweek Top AHTPerformer(HOTS)for weekIndividualHOTS digi atproductivitygoal forweekIndividual:Tech AHTat goal forweek5 100NPSSurveysKudosCallIndividualPRC AHTat goal forweekStarAwardNPS averageover 80 forweek(RecommendAssociate)

Contact Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Team sales equal to or greater than 30
  2. ACW at goal for week
  3. Individual CS digi at productivity goal for week
  4. Top NPS performer for week
  5. NPS average over 80 for week (recommend MC)
  6. 0 ACW for day
  7. HOTS AHT at goal for the week (team)
  8. Most calls in CS for week
  9. Most calls in HOTS for wee
  10. Individual MCOL AHT at goal for week
  11. OP AHT at goal for the week (team
  12. 10 100 NPS Surveys
  13. Individual: No -100 Surveys for day
  14. Top AHT OP performer for week CS
  15. Individual Sales for week (5% Attachment rate)
  16. Individual OP AHT at goal for week
  17. Top AHT Performer (HOTS) for week
  18. Individual HOTS digi at productivity goal for week
  19. Individual: Tech AHT at goal for week
  20. 5 100 NPS Surveys
  21. Kudos Call
  22. Individual PRC AHT at goal for week
  23. Star Award
  24. NPS average over 80 for week (Recommend Associate)