Most callsin CS forweekIndividualSales forweek (5%Attachmentrate)Individual:Tech AHTat goal forweekTop AHT OPperformerfor week CSIndividualPRC AHTat goal forweekNPSaverage over80 for week(recommendMC)Top NPSperformerfor weekIndividualMCOL AHTat goal forweekIndividualHOTS digi atproductivitygoal forweekMost callsin HOTSfor wee10 100NPSSurveysStarAwardIndividualCS digi atproductivitygoal forweekOP AHTat goal forthe week(teamNPS averageover 80 forweek(RecommendAssociate)HOTSAHT atgoal forthe week(team)Individual:No -100Surveysfor day 0 ACWfor dayTop AHTPerformer(HOTS)for weekTeam salesequal to orgreaterthan 30KudosCall5 100NPSSurveysIndividualOP AHTat goal forweek ACW atgoal forweekMost callsin CS forweekIndividualSales forweek (5%Attachmentrate)Individual:Tech AHTat goal forweekTop AHT OPperformerfor week CSIndividualPRC AHTat goal forweekNPSaverage over80 for week(recommendMC)Top NPSperformerfor weekIndividualMCOL AHTat goal forweekIndividualHOTS digi atproductivitygoal forweekMost callsin HOTSfor wee10 100NPSSurveysStarAwardIndividualCS digi atproductivitygoal forweekOP AHTat goal forthe week(teamNPS averageover 80 forweek(RecommendAssociate)HOTSAHT atgoal forthe week(team)Individual:No -100Surveysfor day 0 ACWfor dayTop AHTPerformer(HOTS)for weekTeam salesequal to orgreaterthan 30KudosCall5 100NPSSurveysIndividualOP AHTat goal forweek ACW atgoal forweek

Contact Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Most calls in CS for week
  2. Individual Sales for week (5% Attachment rate)
  3. Individual: Tech AHT at goal for week
  4. Top AHT OP performer for week CS
  5. Individual PRC AHT at goal for week
  6. NPS average over 80 for week (recommend MC)
  7. Top NPS performer for week
  8. Individual MCOL AHT at goal for week
  9. Individual HOTS digi at productivity goal for week
  10. Most calls in HOTS for wee
  11. 10 100 NPS Surveys
  12. Star Award
  13. Individual CS digi at productivity goal for week
  14. OP AHT at goal for the week (team
  15. NPS average over 80 for week (Recommend Associate)
  16. HOTS AHT at goal for the week (team)
  17. Individual: No -100 Surveys for day
  18. 0 ACW for day
  19. Top AHT Performer (HOTS) for week
  20. Team sales equal to or greater than 30
  21. Kudos Call
  22. 5 100 NPS Surveys
  23. Individual OP AHT at goal for week
  24. ACW at goal for week