Contact Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. OP AHT at goal for the week (team
2. Kudos Call
3. 0 ACW for day
4. ACW at goal for week
5. Individual MCOL AHT at goal for week
6. Individual: Tech AHT at goal for week
7. Most calls in CS for week
8. Top AHT Performer (HOTS) for week
9. Most calls in HOTS for wee
10. HOTS AHT at goal for the week (team)
11. NPS average over 80 for week (Recommend Associate)
12. Individual HOTS digi at productivity goal for week
13. Top NPS performer for week
14. 10 100 NPS Surveys
15. Team sales equal to or greater than 30
16. Individual PRC AHT at goal for week
17. Individual Sales for week (5% Attachment rate)
18. Individual CS digi at productivity goal for week
19. Individual: No -100 Surveys for day
20. Star Award
21. 5 100 NPS Surveys
22. NPS average over 80 for week (recommend MC)
23. Top AHT OP performer for week CS
24. Individual OP AHT at goal for week