Top AHTPerformer(HOTS)for weekIndividual:No -100Surveysfor day HOTSAHT atgoal forthe week(team)IndividualMCOL AHTat goal forweek0 ACWfor dayNPSaverage over80 for week(recommendMC)IndividualOP AHTat goal forweek NPS averageover 80 forweek(RecommendAssociate)OP AHTat goal forthe week(teamStarAwardIndividual:Tech AHTat goal forweekTeam salesequal to orgreaterthan 30KudosCallIndividualHOTS digi atproductivitygoal forweekTop AHT OPperformerfor week CS5 100NPSSurveysIndividualSales forweek (5%Attachmentrate)ACW atgoal forweekMost callsin CS forweek10 100NPSSurveysIndividualPRC AHTat goal forweekTop NPSperformerfor weekMost callsin HOTSfor weeIndividualCS digi atproductivitygoal forweekTop AHTPerformer(HOTS)for weekIndividual:No -100Surveysfor day HOTSAHT atgoal forthe week(team)IndividualMCOL AHTat goal forweek0 ACWfor dayNPSaverage over80 for week(recommendMC)IndividualOP AHTat goal forweek NPS averageover 80 forweek(RecommendAssociate)OP AHTat goal forthe week(teamStarAwardIndividual:Tech AHTat goal forweekTeam salesequal to orgreaterthan 30KudosCallIndividualHOTS digi atproductivitygoal forweekTop AHT OPperformerfor week CS5 100NPSSurveysIndividualSales forweek (5%Attachmentrate)ACW atgoal forweekMost callsin CS forweek10 100NPSSurveysIndividualPRC AHTat goal forweekTop NPSperformerfor weekMost callsin HOTSfor weeIndividualCS digi atproductivitygoal forweek

Contact Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Top AHT Performer (HOTS) for week
  2. Individual: No -100 Surveys for day
  3. HOTS AHT at goal for the week (team)
  4. Individual MCOL AHT at goal for week
  5. 0 ACW for day
  6. NPS average over 80 for week (recommend MC)
  7. Individual OP AHT at goal for week
  8. NPS average over 80 for week (Recommend Associate)
  9. OP AHT at goal for the week (team
  10. Star Award
  11. Individual: Tech AHT at goal for week
  12. Team sales equal to or greater than 30
  13. Kudos Call
  14. Individual HOTS digi at productivity goal for week
  15. Top AHT OP performer for week CS
  16. 5 100 NPS Surveys
  17. Individual Sales for week (5% Attachment rate)
  18. ACW at goal for week
  19. Most calls in CS for week
  20. 10 100 NPS Surveys
  21. Individual PRC AHT at goal for week
  22. Top NPS performer for week
  23. Most calls in HOTS for wee
  24. Individual CS digi at productivity goal for week