NPS averageover 80 forweek(RecommendAssociate)Top NPSperformerfor weekIndividualCS digi atproductivitygoal forweekIndividualOP AHTat goal forweek Individual:Tech AHTat goal forweekStarAwardTeam salesequal to orgreaterthan 30KudosCallIndividualHOTS digi atproductivitygoal forweekIndividualPRC AHTat goal forweek10 100NPSSurveys5 100NPSSurveysNPSaverage over80 for week(recommendMC)0 ACWfor dayMost callsin HOTSfor weeACW atgoal forweekTop AHTPerformer(HOTS)for weekMost callsin CS forweekOP AHTat goal forthe week(teamIndividualSales forweek (5%Attachmentrate)IndividualMCOL AHTat goal forweekIndividual:No -100Surveysfor day HOTSAHT atgoal forthe week(team)Top AHT OPperformerfor week CSNPS averageover 80 forweek(RecommendAssociate)Top NPSperformerfor weekIndividualCS digi atproductivitygoal forweekIndividualOP AHTat goal forweek Individual:Tech AHTat goal forweekStarAwardTeam salesequal to orgreaterthan 30KudosCallIndividualHOTS digi atproductivitygoal forweekIndividualPRC AHTat goal forweek10 100NPSSurveys5 100NPSSurveysNPSaverage over80 for week(recommendMC)0 ACWfor dayMost callsin HOTSfor weeACW atgoal forweekTop AHTPerformer(HOTS)for weekMost callsin CS forweekOP AHTat goal forthe week(teamIndividualSales forweek (5%Attachmentrate)IndividualMCOL AHTat goal forweekIndividual:No -100Surveysfor day HOTSAHT atgoal forthe week(team)Top AHT OPperformerfor week CS

Contact Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. NPS average over 80 for week (Recommend Associate)
  2. Top NPS performer for week
  3. Individual CS digi at productivity goal for week
  4. Individual OP AHT at goal for week
  5. Individual: Tech AHT at goal for week
  6. Star Award
  7. Team sales equal to or greater than 30
  8. Kudos Call
  9. Individual HOTS digi at productivity goal for week
  10. Individual PRC AHT at goal for week
  11. 10 100 NPS Surveys
  12. 5 100 NPS Surveys
  13. NPS average over 80 for week (recommend MC)
  14. 0 ACW for day
  15. Most calls in HOTS for wee
  16. ACW at goal for week
  17. Top AHT Performer (HOTS) for week
  18. Most calls in CS for week
  19. OP AHT at goal for the week (team
  20. Individual Sales for week (5% Attachment rate)
  21. Individual MCOL AHT at goal for week
  22. Individual: No -100 Surveys for day
  23. HOTS AHT at goal for the week (team)
  24. Top AHT OP performer for week CS