IndividualSales forweek (5%Attachmentrate)NPS averageover 80 forweek(RecommendAssociate)10 100NPSSurveysTop AHT OPperformerfor week CS5 100NPSSurveysIndividual:Tech AHTat goal forweekKudosCallTop NPSperformerfor weekOP AHTat goal forthe week(teamIndividualMCOL AHTat goal forweek0 ACWfor dayTeam salesequal to orgreaterthan 30NPSaverage over80 for week(recommendMC)ACW atgoal forweekMost callsin CS forweekIndividual:No -100Surveysfor day Most callsin HOTSfor weeIndividualHOTS digi atproductivitygoal forweekStarAwardIndividualPRC AHTat goal forweekHOTSAHT atgoal forthe week(team)Top AHTPerformer(HOTS)for weekIndividualCS digi atproductivitygoal forweekIndividualOP AHTat goal forweek IndividualSales forweek (5%Attachmentrate)NPS averageover 80 forweek(RecommendAssociate)10 100NPSSurveysTop AHT OPperformerfor week CS5 100NPSSurveysIndividual:Tech AHTat goal forweekKudosCallTop NPSperformerfor weekOP AHTat goal forthe week(teamIndividualMCOL AHTat goal forweek0 ACWfor dayTeam salesequal to orgreaterthan 30NPSaverage over80 for week(recommendMC)ACW atgoal forweekMost callsin CS forweekIndividual:No -100Surveysfor day Most callsin HOTSfor weeIndividualHOTS digi atproductivitygoal forweekStarAwardIndividualPRC AHTat goal forweekHOTSAHT atgoal forthe week(team)Top AHTPerformer(HOTS)for weekIndividualCS digi atproductivitygoal forweekIndividualOP AHTat goal forweek 

Contact Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Individual Sales for week (5% Attachment rate)
  2. NPS average over 80 for week (Recommend Associate)
  3. 10 100 NPS Surveys
  4. Top AHT OP performer for week CS
  5. 5 100 NPS Surveys
  6. Individual: Tech AHT at goal for week
  7. Kudos Call
  8. Top NPS performer for week
  9. OP AHT at goal for the week (team
  10. Individual MCOL AHT at goal for week
  11. 0 ACW for day
  12. Team sales equal to or greater than 30
  13. NPS average over 80 for week (recommend MC)
  14. ACW at goal for week
  15. Most calls in CS for week
  16. Individual: No -100 Surveys for day
  17. Most calls in HOTS for wee
  18. Individual HOTS digi at productivity goal for week
  19. Star Award
  20. Individual PRC AHT at goal for week
  21. HOTS AHT at goal for the week (team)
  22. Top AHT Performer (HOTS) for week
  23. Individual CS digi at productivity goal for week
  24. Individual OP AHT at goal for week