StarAward0 ACWfor dayIndividualCS digi atproductivitygoal forweekIndividualHOTS digi atproductivitygoal forweekTop AHT OPperformerfor week CSACW atgoal forweekIndividual:No -100Surveysfor day NPS averageover 80 forweek(RecommendAssociate)Individual:Tech AHTat goal forweekTeam salesequal to orgreaterthan 30Top NPSperformerfor weekHOTSAHT atgoal forthe week(team)IndividualOP AHTat goal forweek IndividualPRC AHTat goal forweekNPSaverage over80 for week(recommendMC)Most callsin HOTSfor weeIndividualSales forweek (5%Attachmentrate)KudosCall10 100NPSSurveysMost callsin CS forweek5 100NPSSurveysOP AHTat goal forthe week(teamIndividualMCOL AHTat goal forweekTop AHTPerformer(HOTS)for weekStarAward0 ACWfor dayIndividualCS digi atproductivitygoal forweekIndividualHOTS digi atproductivitygoal forweekTop AHT OPperformerfor week CSACW atgoal forweekIndividual:No -100Surveysfor day NPS averageover 80 forweek(RecommendAssociate)Individual:Tech AHTat goal forweekTeam salesequal to orgreaterthan 30Top NPSperformerfor weekHOTSAHT atgoal forthe week(team)IndividualOP AHTat goal forweek IndividualPRC AHTat goal forweekNPSaverage over80 for week(recommendMC)Most callsin HOTSfor weeIndividualSales forweek (5%Attachmentrate)KudosCall10 100NPSSurveysMost callsin CS forweek5 100NPSSurveysOP AHTat goal forthe week(teamIndividualMCOL AHTat goal forweekTop AHTPerformer(HOTS)for week

Contact Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Star Award
  2. 0 ACW for day
  3. Individual CS digi at productivity goal for week
  4. Individual HOTS digi at productivity goal for week
  5. Top AHT OP performer for week CS
  6. ACW at goal for week
  7. Individual: No -100 Surveys for day
  8. NPS average over 80 for week (Recommend Associate)
  9. Individual: Tech AHT at goal for week
  10. Team sales equal to or greater than 30
  11. Top NPS performer for week
  12. HOTS AHT at goal for the week (team)
  13. Individual OP AHT at goal for week
  14. Individual PRC AHT at goal for week
  15. NPS average over 80 for week (recommend MC)
  16. Most calls in HOTS for wee
  17. Individual Sales for week (5% Attachment rate)
  18. Kudos Call
  19. 10 100 NPS Surveys
  20. Most calls in CS for week
  21. 5 100 NPS Surveys
  22. OP AHT at goal for the week (team
  23. Individual MCOL AHT at goal for week
  24. Top AHT Performer (HOTS) for week