IndividualCS digi atproductivitygoal forweekMost callsin CS forweekIndividual:No -100Surveysfor day Individual:Tech AHTat goal forweekMost callsin HOTSfor weeIndividualMCOL AHTat goal forweek0 ACWfor dayIndividualPRC AHTat goal forweekIndividualSales forweek (5%Attachmentrate)OP AHTat goal forthe week(teamTop NPSperformerfor weekACW atgoal forweek10 100NPSSurveysNPS averageover 80 forweek(RecommendAssociate)HOTSAHT atgoal forthe week(team)Top AHT OPperformerfor week CSKudosCallIndividualHOTS digi atproductivitygoal forweek5 100NPSSurveysIndividualOP AHTat goal forweek Top AHTPerformer(HOTS)for weekNPSaverage over80 for week(recommendMC)Team salesequal to orgreaterthan 30StarAwardIndividualCS digi atproductivitygoal forweekMost callsin CS forweekIndividual:No -100Surveysfor day Individual:Tech AHTat goal forweekMost callsin HOTSfor weeIndividualMCOL AHTat goal forweek0 ACWfor dayIndividualPRC AHTat goal forweekIndividualSales forweek (5%Attachmentrate)OP AHTat goal forthe week(teamTop NPSperformerfor weekACW atgoal forweek10 100NPSSurveysNPS averageover 80 forweek(RecommendAssociate)HOTSAHT atgoal forthe week(team)Top AHT OPperformerfor week CSKudosCallIndividualHOTS digi atproductivitygoal forweek5 100NPSSurveysIndividualOP AHTat goal forweek Top AHTPerformer(HOTS)for weekNPSaverage over80 for week(recommendMC)Team salesequal to orgreaterthan 30StarAward

Contact Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Individual CS digi at productivity goal for week
  2. Most calls in CS for week
  3. Individual: No -100 Surveys for day
  4. Individual: Tech AHT at goal for week
  5. Most calls in HOTS for wee
  6. Individual MCOL AHT at goal for week
  7. 0 ACW for day
  8. Individual PRC AHT at goal for week
  9. Individual Sales for week (5% Attachment rate)
  10. OP AHT at goal for the week (team
  11. Top NPS performer for week
  12. ACW at goal for week
  13. 10 100 NPS Surveys
  14. NPS average over 80 for week (Recommend Associate)
  15. HOTS AHT at goal for the week (team)
  16. Top AHT OP performer for week CS
  17. Kudos Call
  18. Individual HOTS digi at productivity goal for week
  19. 5 100 NPS Surveys
  20. Individual OP AHT at goal for week
  21. Top AHT Performer (HOTS) for week
  22. NPS average over 80 for week (recommend MC)
  23. Team sales equal to or greater than 30
  24. Star Award