Most callsin HOTSfor weeIndividualSales forweek (5%Attachmentrate)HOTSAHT atgoal forthe week(team)Top AHTPerformer(HOTS)for weekStarAwardTop NPSperformerfor week5 100NPSSurveys10 100NPSSurveysIndividualPRC AHTat goal forweekIndividualCS digi atproductivitygoal forweekMost callsin CS forweekACW atgoal forweekNPS averageover 80 forweek(RecommendAssociate)OP AHTat goal forthe week(teamNPSaverage over80 for week(recommendMC)IndividualOP AHTat goal forweek Top AHT OPperformerfor week CSIndividual:No -100Surveysfor day IndividualHOTS digi atproductivitygoal forweekTeam salesequal to orgreaterthan 30IndividualMCOL AHTat goal forweekIndividual:Tech AHTat goal forweekKudosCall0 ACWfor dayMost callsin HOTSfor weeIndividualSales forweek (5%Attachmentrate)HOTSAHT atgoal forthe week(team)Top AHTPerformer(HOTS)for weekStarAwardTop NPSperformerfor week5 100NPSSurveys10 100NPSSurveysIndividualPRC AHTat goal forweekIndividualCS digi atproductivitygoal forweekMost callsin CS forweekACW atgoal forweekNPS averageover 80 forweek(RecommendAssociate)OP AHTat goal forthe week(teamNPSaverage over80 for week(recommendMC)IndividualOP AHTat goal forweek Top AHT OPperformerfor week CSIndividual:No -100Surveysfor day IndividualHOTS digi atproductivitygoal forweekTeam salesequal to orgreaterthan 30IndividualMCOL AHTat goal forweekIndividual:Tech AHTat goal forweekKudosCall0 ACWfor day

Contact Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Most calls in HOTS for wee
  2. Individual Sales for week (5% Attachment rate)
  3. HOTS AHT at goal for the week (team)
  4. Top AHT Performer (HOTS) for week
  5. Star Award
  6. Top NPS performer for week
  7. 5 100 NPS Surveys
  8. 10 100 NPS Surveys
  9. Individual PRC AHT at goal for week
  10. Individual CS digi at productivity goal for week
  11. Most calls in CS for week
  12. ACW at goal for week
  13. NPS average over 80 for week (Recommend Associate)
  14. OP AHT at goal for the week (team
  15. NPS average over 80 for week (recommend MC)
  16. Individual OP AHT at goal for week
  17. Top AHT OP performer for week CS
  18. Individual: No -100 Surveys for day
  19. Individual HOTS digi at productivity goal for week
  20. Team sales equal to or greater than 30
  21. Individual MCOL AHT at goal for week
  22. Individual: Tech AHT at goal for week
  23. Kudos Call
  24. 0 ACW for day