(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Call is longer than 30 minutes
Compass yelling at us for acw when not in acw
Need to restart computer
Customer upset about $65 charge for tech
Request for Sup
ODN reboot
Customer says they are not tech savvy
Customer just wants a tech
Xumo is not working (non-wifi)
Sales/Retention added services without customer knowledge
Retention broke the account
Has TV stream and wasn't told they would lose local
Transfer to retention
SME sends copilot as an answer to a question
Xumo is connected in WIN but is asking to connect
Upset about broadcast fee
Xumo needs factory reset
Asks for a credit
Talking for 5 minutes without letting us speak
Switching to Choice
Weather disaster subscription update email
Customer is annoyed at probing questions
Someone needs help with non-customer UCM
SG repair shows box is turned off
Agent OS Errors
Transfer to Internet Repair
Customer was told they'd have a channel that's not in package
Our own question in chat goes unanswered
Customer wasn't told Xumo was ip only
Wants to turn off CC
"I talked to someone last week/yesterday"
Device shipment order is combined with service change
Xumo does not see network
Equip needs to be shipped
Customer upset about past due amount
Hierarchy needs to be updated
Customer asks if TV has to be on
Remote needs new batteries
Customer upset about nonpay disco
Input is the culprit
"I'm not sure this is worth it"
Customer insists they had channel before
Customer's description of issue does not add up
HIT did nothing
Call is faster than 2 minutes
SME answers question by saying to check scope and/or COAST
Customer
received
call/text/emall
about 40%
discount
(scam)
Need lead line for any reason
Mentions another provider
Fave Employee does something questionable
Xumo needs reboot
Daniel saves the day
Customer is hard to understand
SAP is somehow on
DVR issues
Outage
STB-3802 error code
Smart TV, using STVA instead of box
Transfer to Mobile
I was on the phone forever and it's still not working (bonus if no call history)