(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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SME answers question by saying to check scope and/or COAST
Wants to turn off CC
Customer asks if TV has to be on
Agent OS Errors
SAP is somehow on
Someone needs help with non-customer UCM
Customer upset about $65 charge for tech
Hierarchy needs to be updated
Customer is annoyed at probing questions
I was on the phone forever and it's still not working (bonus if no call history)
Upset about broadcast fee
Self-Install activation
Customer just wants a tech
Our own question in chat goes unanswered
"I'm not sure this is worth it"
Customer
received
call/text/emall
about 40%
discount
(scam)
Compass yelling at us for acw when not in acw
Transfer to Internet Repair
Has TV stream and wasn't told they would lose local
Customer upset about nonpay disco
Device shipment order is combined with service change
Reboot fixed it
Customer is hard to understand
Switching to Choice
Xumo is connected in WIN but is asking to connect
Equip needs to be shipped
Request for Sup
STB-3802 error code
Need to restart computer
Call is faster than 2 minutes
Input is the culprit
Customer says they are not tech savvy
Customer insists they had channel before
Sales/Retention added services without customer knowledge
SME sends copilot as an answer to a question
ODN reboot
HIT did nothing
Xumo was misled about Xumo installation
Daniel saves the day
Xumo needs reboot
Xumo needs factory reset
Customer was told they'd have a channel that's not in package
