(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Weather disaster subscription update email
Sales/Retention added services without customer knowledge
Need lead line for any reason
Compass yelling at us for acw when not in acw
Fave Employee does something questionable
Daniel saves the day
Customer says they are not tech savvy
Equip needs to be shipped
DVR issues
I was on the phone forever and it's still not working (bonus if no call history)
SME answers question by saying to check scope and/or COAST
Customer is annoyed at probing questions
Need to restart computer
Self-Install activation
Remote needs new batteries
Xumo does not see network
Xumo is not working (non-wifi)
Device shipment order is combined with service change
Xumo is connected in WIN but is asking to connect
Customer
received
call/text/emall
about 40%
discount
(scam)
Has to be done in CSG
Transfer to retention
Customer just wants a tech
Retention broke the account
Customer upset about past due amount
Reboot fixed it
Customer was told they'd have a channel that's not in package
Agent OS Errors
Someone needs help with non-customer UCM
Hierarchy needs to be updated
Xumo needs reboot
Customer asks if TV has to be on
SME sends copilot as an answer to a question
Customer upset about $65 charge for tech
Has TV stream and wasn't told they would lose local
