(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer just wants a tech
Switching to Choice
Smart TV, using STVA instead of box
SG repair shows box is turned off
Agent OS Errors
Fave Employee does something questionable
Upset about broadcast fee
Xumo needs factory reset
Our own question in chat goes unanswered
Customer upset about nonpay disco
ODN reboot
Input is the culprit
Has TV stream and wasn't told they would lose local
Customer insists they had channel before
Customer is hard to understand
SME sends copilot as an answer to a question
Hierarchy needs to be updated
Need lead line for any reason
Xumo does not see network
Customer
received
call/text/emall
about 40%
discount
(scam)
Reboot fixed it
Customer's description of issue does not add up
DVR issues
Daniel saves the day
Request for Sup
Customer is annoyed at probing questions
Equip needs to be shipped
Call is longer than 30 minutes
Sales/Retention added services without customer knowledge
Wants to turn off CC
I was on the phone forever and it's still not working (bonus if no call history)
Outage
Someone needs help with non-customer UCM
Weather disaster subscription update email
Compass yelling at us for acw when not in acw
"I talked to someone last week/yesterday"
Need to restart computer
STB-3802 error code
Xumo was misled about Xumo installation
Asks for a credit
Retention broke the account
Device shipment order is combined with service change
Talking for 5 minutes without letting us speak
"I'm not sure this is worth it"
Has to be done in CSG
Xumo is not working (non-wifi)
Xumo is connected in WIN but is asking to connect
Customer says they are not tech savvy
SME answers question by saying to check scope and/or COAST
Xumo needs reboot
Call is faster than 2 minutes
Remote needs new batteries
Self-Install activation
HIT did nothing
Customer upset about $65 charge for tech
Mentions another provider
Customer wasn't told Xumo was ip only
Transfer to Mobile
Transfer to Internet Repair
SAP is somehow on
Customer was told they'd have a channel that's not in package
