(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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SG repair shows box is turned off
HIT did nothing
"I'm not sure this is worth it"
Talking for 5 minutes without letting us speak
"I talked to someone last week/yesterday"
SME answers question by saying to check scope and/or COAST
Retention broke the account
Has TV stream and wasn't told they would lose local
Transfer to Internet Repair
Call is longer than 30 minutes
Device shipment order is combined with service change
Customer just wants a tech
Agent OS Errors
Switching to Choice
Customer says they are not tech savvy
Need lead line for any reason
Xumo needs factory reset
Someone needs help with non-customer UCM
Mentions another provider
Customer asks if TV has to be on
Fave Employee does something questionable
Request for Sup
Self-Install activation
Outage
Compass yelling at us for acw when not in acw
Remote needs new batteries
Xumo is connected in WIN but is asking to connect
Customer's description of issue does not add up
Customer
received
call/text/emall
about 40%
discount
(scam)
Weather disaster subscription update email
Xumo needs reboot
Customer wasn't told Xumo was ip only
Xumo does not see network
Transfer to Mobile
Xumo is not working (non-wifi)
DVR issues
ODN reboot
Customer is hard to understand
Need to restart computer
Sales/Retention added services without customer knowledge
Hierarchy needs to be updated
Asks for a credit
Customer is annoyed at probing questions
Equip needs to be shipped
SAP is somehow on
Has to be done in CSG
Customer upset about $65 charge for tech
Our own question in chat goes unanswered
Wants to turn off CC
Input is the culprit
Daniel saves the day
STB-3802 error code
Customer upset about past due amount
Call is faster than 2 minutes
Smart TV, using STVA instead of box
SME sends copilot as an answer to a question
Customer was told they'd have a channel that's not in package
Transfer to retention
Customer insists they had channel before
I was on the phone forever and it's still not working (bonus if no call history)
