(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Solve a chat that was escalated from T1
Explain how syncing to the FX Loss/Gain account works
Work with UCSV
Help with advanced accounting rules
Help a customer un-sync transactions in Ramp
Resolve a sync error
Resolve a Bill Pay tax support issue
Work with QBO
Help with syncing a PO
Resolve a multi-entitiy bill pay issue
Resolve a recurring bill issue
Escalate to Risk for Bill Pay expedite
Explain how to input vendor credit
Resolve an accounting reconciliation ticket
Tell a customer how to reopen their accounting period
Help a customer mark a txn as synced (that isn’t actually synced)
Troubleshoot a reimbursement sync
Work with SAGE
Customer reached out about a check that wasn’t cashed
Escalate to Engineering
Solve a Procurement ticket
Customer reaches out about a ERP you’ve never heard of
Work with Netsuite
Help someone with 5+ Ramp accounts
Help a customer update a vendor’s name
Ask a customer for IIF file
Tell a customer how to sync something
Escalate to Fraud Ops for Bill Pay fraud
Help with Bill Pay approval flows
Resolve a multi-enitity accounting issue
Help with visible/invisible fields
Have a ticket where you need to escalate to wise
Help with an international bill payment
Help with matching a transaction to a bill payment in ERP
Help a customer update a COA / Acc category
Help a customer set up their accounting integration
Submit a feature request for Bill Pay
Do a T2 callback
Explain how to add an accounting field
Troubleshoot a statement sync
Cancel a Bill Payment
Escalate to engineering for accounting
Reverse a Bill Payment
Help with Microsoft Business Integration
Merge a vendor profile
Explain bill pay syncs
Escalate to #emt-email
Tell a customer they’re no longer eligible for International bill pay