(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Solve a chat that was escalated from T1
Work with QBO
Reverse a Bill Payment
Resolve a multi-entitiy bill pay issue
Work with UCSV
Help a customer mark a txn as synced (that isn’t actually synced)
Explain how to add an accounting field
Have a ticket where you need to escalate to wise
Escalate to engineering for accounting
Customer reaches out about a ERP you’ve never heard of
Help a customer update a vendor’s name
Explain how to input vendor credit
Explain bill pay syncs
Escalate to Fraud Ops for Bill Pay fraud
Help someone with 5+ Ramp accounts
Help with visible/invisible fields
Tell a customer they’re no longer eligible for International bill pay
Escalate to engineering for bill pay
Help with Bill Pay approval flows
Resolve a recurring bill issue
Resolve an accounting reconciliation ticket
Help with an international bill payment
Help a customer set up their accounting integration
Submit a feature request for Bill Pay
Help a customer un-sync transactions in Ramp
Resolve a sync error
Escalate to Risk for Bill Pay expedite
Troubleshoot a reimbursement sync
Ask a customer for IIF file
Escalate to Engineering
Tell a customer how to reopen their accounting period
Work with Netsuite
Resolve a Bill Pay tax support issue
Work with SAGE
Help with matching a transaction to a bill payment in ERP
Solve a Procurement ticket
Resolve a multi-enitity accounting issue
Help with syncing a PO
Merge a vendor profile
Help a customer update a COA / Acc category
Cancel a Bill Payment
Explain how syncing to the FX Loss/Gain account works
Help with advanced accounting rules
Troubleshoot a statement sync
Tell a customer how to sync something
Escalate to Accounting Consultant
Do a T2 callback
Customer reached out about a check that wasn’t cashed