This bingo card has a free space and 50 words: Cancel a Bill Payment, Reverse a Bill Payment, Tell a customer how to sync something, Resolve a sync error, Have a ticket where you need to escalate to wise, Work with QBO, Work with SAGE, Work with UCSV, Work with Netsuite, Ask a customer for IIF file, Help a customer update a COA / Acc category, Troubleshoot a statement sync, Troubleshoot a reimbursement sync, Escalate to engineering for bill pay, Escalate to engineering for accounting, Customer reaches out about a ERP you’ve never heard of, Help a customer set up their accounting integration, Resolve a recurring bill issue, Help with Bill Pay approval flows, Merge a vendor profile, Help with advanced accounting rules, Help with visible/invisible fields, Help with an international bill payment, Explain bill pay syncs, Explain how to input vendor credit, Explain how to add an accounting field, Help with syncing a PO, Do a T2 callback, Tell a customer how to reopen their accounting period, Help someone with 5+ Ramp accounts, Help with Microsoft Business Integration, Escalate to Accounting Consultant, Escalate to Engineering, Solve a Procurement ticket, Escalate to #emt-email, Explain how syncing to the FX Loss/Gain account works, Help a customer update a vendor’s name, Tell a customer they’re no longer eligible for International bill pay, Escalate to Risk for Bill Pay expedite, Escalate to Fraud Ops for Bill Pay fraud, Help with matching a transaction to a bill payment in ERP, Solve a chat that was escalated from T1, Help a customer un-sync transactions in Ramp, Resolve a multi-enitity accounting issue, Resolve a multi-entitiy bill pay issue, Resolve an accounting reconciliation ticket, Customer reached out about a check that wasn’t cashed, Help a customer mark a txn as synced (that isn’t actually synced), Resolve a Bill Pay tax support issue and Submit a feature request for Bill Pay.
Beat the Heat - EMT | Beat the Heat - T1 | Beat the Heat - Leadership | Beat the Heat - Leadership | Tech Support Bingo
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