Caller thinkstheir managedcare plan isseparate fromMAConducteda MNITSOpeneda BLUchatCaller fromcounty OChas neverhad a callerfrom beforeSendingROI andupload siteinstructionsCaller hangsup while OCismidsentenceMadecallerlaughUsedLanguageLine forinterpretingTransferredfrom theCountySent asnail-mailmailingHandleda difficultcallerTransferredcaller toSLLCalled justbeforechangingstatus tobreakReferredto as a"LinkageLine"VerifiedguardianshipCaller livesin the samecounty/areaas OCClient asksif we cansend thema textMA-TEFRAcallerCaller lookingfor medicaltransportationMNITS revealsinsurance iscompletelydifferent fromwhat CallerthinksCaller callsOC by wrongnamemultiple timesin one callClient useda Try-It toolthemselvesCaller stateswe are their10th calltodayInterpretedASL callSubmittedSNBCChoiceForm1 hour callfor 5minutequestionCountyhold timeunder 5minutesCaller intheir vehicleduring thecallReferralto FAcase"I'm notangry atYOU"UsedMedicareChatCaller inpublic placeduring thecallCaller wantsto talk to anOC butdoesn't knowtheir nameCallerhasMNCareCaller hasthe samename asOCBackgroundnoise tooloud to hearcallerCaller islooking forlegalassistanceCaller getsMedicareandMedicaidmixed upTechIssues:(Caller thinkstheir managedcare plan isseparate fromMAConducteda MNITSOpeneda BLUchatCaller fromcounty OChas neverhad a callerfrom beforeSendingROI andupload siteinstructionsCaller hangsup while OCismidsentenceMadecallerlaughUsedLanguageLine forinterpretingTransferredfrom theCountySent asnail-mailmailingHandleda difficultcallerTransferredcaller toSLLCalled justbeforechangingstatus tobreakReferredto as a"LinkageLine"VerifiedguardianshipCaller livesin the samecounty/areaas OCClient asksif we cansend thema textMA-TEFRAcallerCaller lookingfor medicaltransportationMNITS revealsinsurance iscompletelydifferent fromwhat CallerthinksCaller callsOC by wrongnamemultiple timesin one callClient useda Try-It toolthemselvesCaller stateswe are their10th calltodayInterpretedASL callSubmittedSNBCChoiceForm1 hour callfor 5minutequestionCountyhold timeunder 5minutesCaller intheir vehicleduring thecallReferralto FAcase"I'm notangry atYOU"UsedMedicareChatCaller inpublic placeduring thecallCaller wantsto talk to anOC butdoesn't knowtheir nameCallerhasMNCareCaller hasthe samename asOCBackgroundnoise tooloud to hearcallerCaller islooking forlegalassistanceCaller getsMedicareandMedicaidmixed upTechIssues:(

Disability Hub Bingo 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller thinks their managed care plan is separate from MA
  2. Conducted a MNITS
  3. Opened a BLU chat
  4. Caller from county OC has never had a caller from before
  5. Sending ROI and upload site instructions
  6. Caller hangs up while OC is midsentence
  7. Made caller laugh
  8. Used Language Line for interpreting
  9. Transferred from the County
  10. Sent a snail-mail mailing
  11. Handled a difficult caller
  12. Transferred caller to SLL
  13. Called just before changing status to break
  14. Referred to as a "Linkage Line"
  15. Verified guardianship
  16. Caller lives in the same county/area as OC
  17. Client asks if we can send them a text
  18. MA-TEFRA caller
  19. Caller looking for medical transportation
  20. MNITS reveals insurance is completely different from what Caller thinks
  21. Caller calls OC by wrong name multiple times in one call
  22. Client used a Try-It tool themselves
  23. Caller states we are their 10th call today
  24. Interpreted ASL call
  25. Submitted SNBC Choice Form
  26. 1 hour call for 5 minute question
  27. County hold time under 5 minutes
  28. Caller in their vehicle during the call
  29. Referral to FA case
  30. "I'm not angry at YOU"
  31. Used Medicare Chat
  32. Caller in public place during the call
  33. Caller wants to talk to an OC but doesn't know their name
  34. Caller has MNCare
  35. Caller has the same name as OC
  36. Background noise too loud to hear caller
  37. Caller is looking for legal assistance
  38. Caller gets Medicare and Medicaid mixed up
  39. Tech Issues :(