(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Caller thinks their managed care plan is separate from MA
Conducted a MNITS
Opened a BLU chat
Caller from county OC has never had a caller from before
Sending ROI and upload site instructions
Caller hangs up while OC is midsentence
Made caller laugh
Used Language Line for interpreting
Transferred from the County
Sent a snail-mail mailing
Handled a difficult caller
Transferred caller to SLL
Called just before changing status to break
Referred to as a "Linkage Line"
Verified guardianship
Caller lives in the same county/area as OC
Client asks if we can send them a text
MA-TEFRA caller
Caller looking for medical transportation
MNITS reveals insurance is completely different from what Caller thinks
Caller calls OC by wrong name multiple times in one call
Client used a Try-It tool themselves
Caller states we are their 10th call today
Interpreted ASL call
Submitted SNBC Choice Form
1 hour call for 5 minute question
County hold time under 5 minutes
Caller in their vehicle during the call
Referral to FA case
"I'm not angry at YOU"
Used Medicare Chat
Caller in public place during the call
Caller wants to talk to an OC but doesn't know their name