(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Caller from county OC has never had a caller from before
Caller has the same name as OC
Transferred caller to SLL
County hold time under 5 minutes
Caller wants to talk to an OC but doesn't know their name
MNITS reveals insurance is completely different from what Caller thinks
Made caller laugh
Referral to FA case
1 hour call for 5 minute question
"I'm not angry at YOU"
Caller calls OC by wrong name multiple times in one call
Referred to as a "Linkage Line"
Conducted a MNITS
Caller looking for medical transportation
Used Medicare Chat
Caller has MNCare
Caller states we are their 10th call today
Handled a difficult caller
Opened a BLU chat
Client used a Try-It tool themselves
Tech Issues :(
Background noise too loud to hear caller
Caller hangs up while OC is midsentence
Caller in their vehicle during the call
Submitted SNBC Choice Form
Sent a snail-mail mailing
Sending ROI and upload site instructions
MA-TEFRA caller
Called just before changing status to break
Verified guardianship
Used Language Line for interpreting
Interpreted ASL call
Caller in public place during the call
Caller lives in the same county/area as OC
Client asks if we can send them a text
Caller gets Medicare and Medicaid mixed up
Caller thinks their managed care plan is separate from MA
