(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Tech Issues :(
Caller is looking for legal assistance
Interpreted ASL call
Used Medicare Chat
Transferred from the County
Client used a Try-It tool themselves
Caller in public place during the call
Used Language Line for interpreting
Background noise too loud to hear caller
MA-TEFRA caller
Referral to FA case
Caller thinks their managed care plan is separate from MA
Caller in their vehicle during the call
Caller has MNCare
Opened a BLU chat
Caller hangs up while OC is midsentence
Made caller laugh
Caller looking for medical transportation
Caller states we are their 10th call today
Verified guardianship
Caller lives in the same county/area as OC
Sending ROI and upload site instructions
"I'm not angry at YOU"
Client asks if we can send them a text
MNITS reveals insurance is completely different from what Caller thinks
County hold time under 5 minutes
Called just before changing status to break
Caller has the same name as OC
Handled a difficult caller
Caller from county OC has never had a caller from before
Submitted SNBC Choice Form
Caller wants to talk to an OC but doesn't know their name
1 hour call for 5 minute question
Transferred caller to SLL
Caller calls OC by wrong name multiple times in one call
