(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Caller has the same name as OC
Sent a snail-mail mailing
Caller looking for medical transportation
Transferred caller to SLL
Used Language Line for interpreting
Caller in public place during the call
Used Medicare Chat
County hold time under 5 minutes
Caller hangs up while OC is midsentence
Background noise too loud to hear caller
Caller lives in the same county/area as OC
Caller gets Medicare and Medicaid mixed up
Caller wants to talk to an OC but doesn't know their name
Referral to FA case
Client used a Try-It tool themselves
Tech Issues :(
Sending ROI and upload site instructions
MA-TEFRA caller
Caller states we are their 10th call today
MNITS reveals insurance is completely different from what Caller thinks
Caller thinks their managed care plan is separate from MA
Caller from county OC has never had a caller from before
"I'm not angry at YOU"
1 hour call for 5 minute question
Caller is looking for legal assistance
Referred to as a "Linkage Line"
Made caller laugh
Submitted SNBC Choice Form
Opened a BLU chat
Transferred from the County
Client asks if we can send them a text
Interpreted ASL call
Conducted a MNITS
Handled a difficult caller
Verified guardianship
Caller has MNCare
Called just before changing status to break
Caller calls OC by wrong name multiple times in one call
