(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Caller is looking for legal assistance
Caller in public place during the call
Caller hangs up while OC is midsentence
Referred to as a "Linkage Line"
Caller calls OC by wrong name multiple times in one call
Caller in their vehicle during the call
Background noise too loud to hear caller
MNITS reveals insurance is completely different from what Caller thinks
Sent a snail-mail mailing
Caller states we are their 10th call today
Handled a difficult caller
Caller has MNCare
Caller has the same name as OC
Sending ROI and upload site instructions
Used Medicare Chat
Used Language Line for interpreting
Client asks if we can send them a text
MA-TEFRA caller
"I'm not angry at YOU"
Opened a BLU chat
Client used a Try-It tool themselves
Made caller laugh
Submitted SNBC Choice Form
Transferred from the County
Caller thinks their managed care plan is separate from MA
County hold time under 5 minutes
Referral to FA case
Called just before changing status to break
1 hour call for 5 minute question
Tech Issues :(
Caller lives in the same county/area as OC
Caller from county OC has never had a caller from before
Verified guardianship
Caller wants to talk to an OC but doesn't know their name
