(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
Conducted a MNITS
Referred to as a "Linkage Line"
Verified guardianship
Caller in their vehicle during the call
Used Medicare Chat
Made caller laugh
Caller calls OC by wrong name multiple times in one call
Caller in public place during the call
Caller wants to talk to an OC but doesn't know their name
1 hour call for 5 minute question
Interpreted ASL call
Used Language Line for interpreting
Caller is looking for legal assistance
Handled a difficult caller
Client asks if we can send them a text
Transferred caller to SLL
Caller has the same name as OC
Caller lives in the same county/area as OC
MNITS reveals insurance is completely different from what Caller thinks
Caller looking for medical transportation
Tech Issues :(
County hold time under 5 minutes
Caller has MNCare
Client used a Try-It tool themselves
Caller states we are their 10th call today
Background noise too loud to hear caller
MA-TEFRA caller
Caller thinks their managed care plan is separate from MA
"I'm not angry at YOU"
Caller gets Medicare and Medicaid mixed up
Sent a snail-mail mailing
Referral to FA case
Called just before changing status to break
Caller from county OC has never had a caller from before
