(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Caller calls OC by wrong name multiple times in one call
MNITS reveals insurance is completely different from what Caller thinks
Caller wants to talk to an OC but doesn't know their name
Caller from county OC has never had a caller from before
Transferred caller to SLL
Caller in their vehicle during the call
Interpreted ASL call
Caller states we are their 10th call today
Caller hangs up while OC is midsentence
County hold time under 5 minutes
Referral to FA case
Transferred from the County
1 hour call for 5 minute question
MA-TEFRA caller
Sending ROI and upload site instructions
Background noise too loud to hear caller
Used Language Line for interpreting
Caller has MNCare
Caller gets Medicare and Medicaid mixed up
Sent a snail-mail mailing
Made caller laugh
Client asks if we can send them a text
Verified guardianship
Used Medicare Chat
Tech Issues :(
Caller in public place during the call
Caller lives in the same county/area as OC
Submitted SNBC Choice Form
Opened a BLU chat
Referred to as a "Linkage Line"
"I'm not angry at YOU"
Caller has the same name as OC
Caller is looking for legal assistance
Called just before changing status to break
Handled a difficult caller
Conducted a MNITS
Caller looking for medical transportation
Caller thinks their managed care plan is separate from MA
