1 hour callfor 5minutequestionInterpretedASL callSubmittedSNBCChoiceFormUsedMedicareChat"I'm notangry atYOU"Caller hangsup while OCismidsentenceCaller callsOC by wrongnamemultiple timesin one callVerifiedguardianshipCountyhold timeunder 5minutesMadecallerlaughMNITS revealsinsurance iscompletelydifferent fromwhat CallerthinksCallerhasMNCareCaller stateswe are their10th calltodayReferralto FAcaseCaller fromcounty OChas neverhad a callerfrom beforeClient asksif we cansend thema textCaller wantsto talk to anOC butdoesn't knowtheir nameTransferredcaller toSLLCaller livesin the samecounty/areaas OCMA-TEFRAcallerSent asnail-mailmailingCaller inpublic placeduring thecallCaller getsMedicareandMedicaidmixed upUsedLanguageLine forinterpretingReferredto as a"LinkageLine"Backgroundnoise tooloud to hearcallerCaller thinkstheir managedcare plan isseparate fromMACaller intheir vehicleduring thecallCaller hasthe samename asOCSendingROI andupload siteinstructionsHandleda difficultcallerConducteda MNITSCalled justbeforechangingstatus tobreakCaller islooking forlegalassistanceOpeneda BLUchatTransferredfrom theCountyTechIssues:(Client useda Try-It toolthemselvesCaller lookingfor medicaltransportation1 hour callfor 5minutequestionInterpretedASL callSubmittedSNBCChoiceFormUsedMedicareChat"I'm notangry atYOU"Caller hangsup while OCismidsentenceCaller callsOC by wrongnamemultiple timesin one callVerifiedguardianshipCountyhold timeunder 5minutesMadecallerlaughMNITS revealsinsurance iscompletelydifferent fromwhat CallerthinksCallerhasMNCareCaller stateswe are their10th calltodayReferralto FAcaseCaller fromcounty OChas neverhad a callerfrom beforeClient asksif we cansend thema textCaller wantsto talk to anOC butdoesn't knowtheir nameTransferredcaller toSLLCaller livesin the samecounty/areaas OCMA-TEFRAcallerSent asnail-mailmailingCaller inpublic placeduring thecallCaller getsMedicareandMedicaidmixed upUsedLanguageLine forinterpretingReferredto as a"LinkageLine"Backgroundnoise tooloud to hearcallerCaller thinkstheir managedcare plan isseparate fromMACaller intheir vehicleduring thecallCaller hasthe samename asOCSendingROI andupload siteinstructionsHandleda difficultcallerConducteda MNITSCalled justbeforechangingstatus tobreakCaller islooking forlegalassistanceOpeneda BLUchatTransferredfrom theCountyTechIssues:(Client useda Try-It toolthemselvesCaller lookingfor medicaltransportation

Disability Hub Bingo 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 1 hour call for 5 minute question
  2. Interpreted ASL call
  3. Submitted SNBC Choice Form
  4. Used Medicare Chat
  5. "I'm not angry at YOU"
  6. Caller hangs up while OC is midsentence
  7. Caller calls OC by wrong name multiple times in one call
  8. Verified guardianship
  9. County hold time under 5 minutes
  10. Made caller laugh
  11. MNITS reveals insurance is completely different from what Caller thinks
  12. Caller has MNCare
  13. Caller states we are their 10th call today
  14. Referral to FA case
  15. Caller from county OC has never had a caller from before
  16. Client asks if we can send them a text
  17. Caller wants to talk to an OC but doesn't know their name
  18. Transferred caller to SLL
  19. Caller lives in the same county/area as OC
  20. MA-TEFRA caller
  21. Sent a snail-mail mailing
  22. Caller in public place during the call
  23. Caller gets Medicare and Medicaid mixed up
  24. Used Language Line for interpreting
  25. Referred to as a "Linkage Line"
  26. Background noise too loud to hear caller
  27. Caller thinks their managed care plan is separate from MA
  28. Caller in their vehicle during the call
  29. Caller has the same name as OC
  30. Sending ROI and upload site instructions
  31. Handled a difficult caller
  32. Conducted a MNITS
  33. Called just before changing status to break
  34. Caller is looking for legal assistance
  35. Opened a BLU chat
  36. Transferred from the County
  37. Tech Issues :(
  38. Client used a Try-It tool themselves
  39. Caller looking for medical transportation