(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Caller has MNCare
Used Medicare Chat
Submitted SNBC Choice Form
Called just before changing status to break
MA-TEFRA caller
Conducted a MNITS
Used Language Line for interpreting
Caller looking for medical transportation
Caller in public place during the call
"I'm not angry at YOU"
Caller states we are their 10th call today
Caller hangs up while OC is midsentence
Caller from county OC has never had a caller from before
Caller is looking for legal assistance
MNITS reveals insurance is completely different from what Caller thinks
Tech Issues :(
Caller calls OC by wrong name multiple times in one call
Transferred from the County
Referral to FA case
Handled a difficult caller
Transferred caller to SLL
Opened a BLU chat
Client asks if we can send them a text
Background noise too loud to hear caller
Sent a snail-mail mailing
Made caller laugh
Interpreted ASL call
Caller has the same name as OC
Client used a Try-It tool themselves
Caller in their vehicle during the call
Verified guardianship
Caller thinks their managed care plan is separate from MA
County hold time under 5 minutes
Caller wants to talk to an OC but doesn't know their name
