This bingo card has a free space and 39 words: Tech Issues :(, Background noise too loud to hear caller, Caller is looking for legal assistance, Conducted a MNITS, County hold time under 5 minutes, Interpreted ASL call, 1 hour call for 5 minute question, Caller looking for medical transportation, Caller lives in the same county/area as OC, Caller in public place during the call, Caller from county OC has never had a caller from before, "I'm not angry at YOU", Transferred caller to SLL, Made caller laugh, MA-TEFRA caller, Opened a BLU chat, Used Language Line for interpreting, Submitted SNBC Choice Form, Caller has MNCare, Transferred from the County, Caller in their vehicle during the call, Verified guardianship, Referral to FA case, Caller has the same name as OC, Handled a difficult caller, Sending ROI and upload site instructions, MNITS reveals insurance is completely different from what Caller thinks, Caller thinks their managed care plan is separate from MA, Caller states we are their 10th call today, Called just before changing status to break, Caller hangs up while OC is midsentence, Client used a Try-It tool themselves, Sent a snail-mail mailing, Client asks if we can send them a text, Caller wants to talk to an OC but doesn't know their name, Caller calls OC by wrong name multiple times in one call, Used Medicare Chat, Caller gets Medicare and Medicaid mixed up and Referred to as a "Linkage Line".
Disability Hub Bingo | Sales Team | Call Center Bingo | Switchboard Bingo | CALLER BINGO
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