Copy andPasteAGNResolvededialer withprocessedhome deliveryconversionTransferredto CSMemberleaves akudos foryou!AvoidedsolicitingprescriptionsOfferedWebRegistrationACW%under 3%on anydayOfferedanRPHUpdateddeclineRPH inCCDVerifiedmember had14 daysupply onhandEducateon plandesign onany callProvidedexpectedgreetingPricedmedicationthroughDCDPUse 0.00%personalfor a weekstraightAttempt toconvert allprescriptionson HD screenon any day32 ormore TotalRx on anyday3.9 goalor higheron anydayRecapped cardand exp date incart whenprocessing anorderConvert 6outboundconversionsin one dayUpdate anaddress andread back tomember toconfirmRemainedprofessionalon a call witha rudeCustomerProvide 90-90 day costcomparisonbetweenretail and HDReverseauthenticateoncommercialcallAuthenticate2 memberson same callEducatedon AutorefillAsked memberthe name of theretail pharmacycurrently beingused4 Rx perphone houror more onany dayMemberauthenticate's onoutboundcallYour name indaily tops 3out of 5 daysfor anymetricFound asolution to amembersobjection toHDConvert 5scripts onany callFree!Provide existingbalance listedin cart screenbeforeprocessing apaymentUsedsmart tabto updateCCDUse yourqualitychecklist onall calls onany dayHad toconsult withlanguagelineCopy andPasteAGNResolvededialer withprocessedhome deliveryconversionTransferredto CSMemberleaves akudos foryou!AvoidedsolicitingprescriptionsOfferedWebRegistrationACW%under 3%on anydayOfferedanRPHUpdateddeclineRPH inCCDVerifiedmember had14 daysupply onhandEducateon plandesign onany callProvidedexpectedgreetingPricedmedicationthroughDCDPUse 0.00%personalfor a weekstraightAttempt toconvert allprescriptionson HD screenon any day32 ormore TotalRx on anyday3.9 goalor higheron anydayRecapped cardand exp date incart whenprocessing anorderConvert 6outboundconversionsin one dayUpdate anaddress andread back tomember toconfirmRemainedprofessionalon a call witha rudeCustomerProvide 90-90 day costcomparisonbetweenretail and HDReverseauthenticateoncommercialcallAuthenticate2 memberson same callEducatedon AutorefillAsked memberthe name of theretail pharmacycurrently beingused4 Rx perphone houror more onany dayMemberauthenticate's onoutboundcallYour name indaily tops 3out of 5 daysfor anymetricFound asolution to amembersobjection toHDConvert 5scripts onany callFree!Provide existingbalance listedin cart screenbeforeprocessing apaymentUsedsmart tabto updateCCDUse yourqualitychecklist onall calls onany dayHad toconsult withlanguageline

August Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Copy and Paste AGN
  2. Resolved edialer with processed home delivery conversion
  3. Transferred to CS
  4. Member leaves a kudos for you!
  5. Avoided soliciting prescriptions
  6. Offered Web Registration
  7. ACW% under 3% on any day
  8. Offered an RPH
  9. Updated decline RPH in CCD
  10. Verified member had 14 day supply on hand
  11. Educate on plan design on any call
  12. Provided expected greeting
  13. Priced medication through DCDP
  14. Use 0.00% personal for a week straight
  15. Attempt to convert all prescriptions on HD screen on any day
  16. 32 or more Total Rx on any day
  17. 3.9 goal or higher on any day
  18. Recapped card and exp date in cart when processing an order
  19. Convert 6 outbound conversions in one day
  20. Update an address and read back to member to confirm
  21. Remained professional on a call with a rude Customer
  22. Provide 90-90 day cost comparison between retail and HD
  23. Reverse authenticate on commercial call
  24. Authenticate 2 members on same call
  25. Educated on Auto refill
  26. Asked member the name of the retail pharmacy currently being used
  27. 4 Rx per phone hour or more on any day
  28. Member authenticate' s on outbound call
  29. Your name in daily tops 3 out of 5 days for any metric
  30. Found a solution to a members objection to HD
  31. Convert 5 scripts on any call
  32. Free!
  33. Provide existing balance listed in cart screen before processing a payment
  34. Used smart tab to update CCD
  35. Use your quality checklist on all calls on any day
  36. Had to consult with language line