(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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3.9 goal or higher on any day
Priced medication through DCDP
Member authenticate' s on outbound call
32 or more Total Rx on any day
ACW% under 3% on any day
Provide 90-90 day cost comparison between retail and HD
Resolved edialer with processed home delivery conversion
4 Rx per phone hour or more on any day
Used smart tab to update CCD
Update an address and read back to member to confirm
Educate on plan design on any call
Convert 5 scripts on any call
Copy and Paste AGN
Attempt to convert all prescriptions on HD screen on any day
Member leaves a kudos for you!
Recapped card and exp date in cart when processing an order
Convert 6 outbound conversions in one day
Asked member the name of the retail pharmacy currently being used
Use your quality checklist on all calls on any day
Found a solution to a members objection to HD
Your name in daily tops 3 out of 5 days for any metric
Offered an RPH
Remained professional on a call with a rude Customer
Updated decline RPH in CCD
Verified member had 14 day supply on hand
Reverse authenticate on commercial call
Provided expected greeting
Avoided soliciting prescriptions
Transferred to CS
Free!
Had to consult with language line
Use 0.00% personal for a week straight
Authenticate 2 members on same call
Educated on Auto refill
Offered Web Registration
Provide existing balance listed in cart screen before processing a payment
