(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Recapped card and exp date in cart when processing an order
32 or more Total Rx on any day
Transferred to CS
Free!
Priced medication through DCDP
Copy and Paste AGN
4 Rx per phone hour or more on any day
Used smart tab to update CCD
Use 0.00% personal for a week straight
Authenticate 2 members on same call
Member authenticate' s on outbound call
ACW% under 3% on any day
Remained professional on a call with a rude Customer
Provided expected greeting
Found a solution to a members objection to HD
Offered Web Registration
Resolved edialer with processed home delivery conversion
Convert 5 scripts on any call
Your name in daily tops 3 out of 5 days for any metric
Attempt to convert all prescriptions on HD screen on any day
Educated on Auto refill
Use your quality checklist on all calls on any day
Provide existing balance listed in cart screen before processing a payment
Asked member the name of the retail pharmacy currently being used
Verified member had 14 day supply on hand
Offered an RPH
Avoided soliciting prescriptions
Update an address and read back to member to confirm
Convert 6 outbound conversions in one day
Updated decline RPH in CCD
Reverse authenticate on commercial call
3.9 goal or higher on any day
Had to consult with language line
Member leaves a kudos for you!
Educate on plan design on any call
Provide 90-90 day cost comparison between retail and HD
