Educateon plandesign onany callPricedmedicationthroughDCDPOfferedanRPHEducatedon AutorefillResolvededialer withprocessedhome deliveryconversionYour name indaily tops 3out of 5 daysfor anymetricConvert 5scripts onany callProvide existingbalance listedin cart screenbeforeprocessing apaymentMemberauthenticate's onoutboundcallAvoidedsolicitingprescriptionsACW%under 3%on anydayUse 0.00%personalfor a weekstraightTransferredto CSAsked memberthe name of theretail pharmacycurrently beingusedFree!Recapped cardand exp date incart whenprocessing anorderConvert 6outboundconversionsin one dayFound asolution to amembersobjection toHDCopy andPasteAGNVerifiedmember had14 daysupply onhandReverseauthenticateoncommercialcallUpdateddeclineRPH inCCD32 ormore TotalRx on anydayOfferedWebRegistrationMemberleaves akudos foryou!Remainedprofessionalon a call witha rudeCustomerProvidedexpectedgreetingAuthenticate2 memberson same callProvide 90-90 day costcomparisonbetweenretail and HDHad toconsult withlanguagelineAttempt toconvert allprescriptionson HD screenon any dayUsedsmart tabto updateCCDUpdate anaddress andread back tomember toconfirm4 Rx perphone houror more onany day3.9 goalor higheron anydayUse yourqualitychecklist onall calls onany dayEducateon plandesign onany callPricedmedicationthroughDCDPOfferedanRPHEducatedon AutorefillResolvededialer withprocessedhome deliveryconversionYour name indaily tops 3out of 5 daysfor anymetricConvert 5scripts onany callProvide existingbalance listedin cart screenbeforeprocessing apaymentMemberauthenticate's onoutboundcallAvoidedsolicitingprescriptionsACW%under 3%on anydayUse 0.00%personalfor a weekstraightTransferredto CSAsked memberthe name of theretail pharmacycurrently beingusedFree!Recapped cardand exp date incart whenprocessing anorderConvert 6outboundconversionsin one dayFound asolution to amembersobjection toHDCopy andPasteAGNVerifiedmember had14 daysupply onhandReverseauthenticateoncommercialcallUpdateddeclineRPH inCCD32 ormore TotalRx on anydayOfferedWebRegistrationMemberleaves akudos foryou!Remainedprofessionalon a call witha rudeCustomerProvidedexpectedgreetingAuthenticate2 memberson same callProvide 90-90 day costcomparisonbetweenretail and HDHad toconsult withlanguagelineAttempt toconvert allprescriptionson HD screenon any dayUsedsmart tabto updateCCDUpdate anaddress andread back tomember toconfirm4 Rx perphone houror more onany day3.9 goalor higheron anydayUse yourqualitychecklist onall calls onany day

August Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Educate on plan design on any call
  2. Priced medication through DCDP
  3. Offered an RPH
  4. Educated on Auto refill
  5. Resolved edialer with processed home delivery conversion
  6. Your name in daily tops 3 out of 5 days for any metric
  7. Convert 5 scripts on any call
  8. Provide existing balance listed in cart screen before processing a payment
  9. Member authenticate' s on outbound call
  10. Avoided soliciting prescriptions
  11. ACW% under 3% on any day
  12. Use 0.00% personal for a week straight
  13. Transferred to CS
  14. Asked member the name of the retail pharmacy currently being used
  15. Free!
  16. Recapped card and exp date in cart when processing an order
  17. Convert 6 outbound conversions in one day
  18. Found a solution to a members objection to HD
  19. Copy and Paste AGN
  20. Verified member had 14 day supply on hand
  21. Reverse authenticate on commercial call
  22. Updated decline RPH in CCD
  23. 32 or more Total Rx on any day
  24. Offered Web Registration
  25. Member leaves a kudos for you!
  26. Remained professional on a call with a rude Customer
  27. Provided expected greeting
  28. Authenticate 2 members on same call
  29. Provide 90-90 day cost comparison between retail and HD
  30. Had to consult with language line
  31. Attempt to convert all prescriptions on HD screen on any day
  32. Used smart tab to update CCD
  33. Update an address and read back to member to confirm
  34. 4 Rx per phone hour or more on any day
  35. 3.9 goal or higher on any day
  36. Use your quality checklist on all calls on any day