Found asolution to amembersobjection toHDConvert 6outboundconversionsin one dayHad toconsult withlanguagelineUse yourqualitychecklist onall calls onany dayResolvededialer withprocessedhome deliveryconversion32 ormore TotalRx on anydayPricedmedicationthroughDCDPMemberleaves akudos foryou!Authenticate2 memberson same callProvide existingbalance listedin cart screenbeforeprocessing apayment4 Rx perphone houror more onany dayVerifiedmember had14 daysupply onhandConvert 5scripts onany callMemberauthenticate's onoutboundcallEducatedon AutorefillEducateon plandesign onany callTransferredto CSUse 0.00%personalfor a weekstraight3.9 goalor higheron anydayRecapped cardand exp date incart whenprocessing anorderProvide 90-90 day costcomparisonbetweenretail and HDAttempt toconvert allprescriptionson HD screenon any dayUsedsmart tabto updateCCDOfferedanRPHYour name indaily tops 3out of 5 daysfor anymetricCopy andPasteAGNOfferedWebRegistrationReverseauthenticateoncommercialcallRemainedprofessionalon a call witha rudeCustomerUpdateddeclineRPH inCCDACW%under 3%on anydayAvoidedsolicitingprescriptionsProvidedexpectedgreetingFree!Update anaddress andread back tomember toconfirmAsked memberthe name of theretail pharmacycurrently beingusedFound asolution to amembersobjection toHDConvert 6outboundconversionsin one dayHad toconsult withlanguagelineUse yourqualitychecklist onall calls onany dayResolvededialer withprocessedhome deliveryconversion32 ormore TotalRx on anydayPricedmedicationthroughDCDPMemberleaves akudos foryou!Authenticate2 memberson same callProvide existingbalance listedin cart screenbeforeprocessing apayment4 Rx perphone houror more onany dayVerifiedmember had14 daysupply onhandConvert 5scripts onany callMemberauthenticate's onoutboundcallEducatedon AutorefillEducateon plandesign onany callTransferredto CSUse 0.00%personalfor a weekstraight3.9 goalor higheron anydayRecapped cardand exp date incart whenprocessing anorderProvide 90-90 day costcomparisonbetweenretail and HDAttempt toconvert allprescriptionson HD screenon any dayUsedsmart tabto updateCCDOfferedanRPHYour name indaily tops 3out of 5 daysfor anymetricCopy andPasteAGNOfferedWebRegistrationReverseauthenticateoncommercialcallRemainedprofessionalon a call witha rudeCustomerUpdateddeclineRPH inCCDACW%under 3%on anydayAvoidedsolicitingprescriptionsProvidedexpectedgreetingFree!Update anaddress andread back tomember toconfirmAsked memberthe name of theretail pharmacycurrently beingused

August Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Found a solution to a members objection to HD
  2. Convert 6 outbound conversions in one day
  3. Had to consult with language line
  4. Use your quality checklist on all calls on any day
  5. Resolved edialer with processed home delivery conversion
  6. 32 or more Total Rx on any day
  7. Priced medication through DCDP
  8. Member leaves a kudos for you!
  9. Authenticate 2 members on same call
  10. Provide existing balance listed in cart screen before processing a payment
  11. 4 Rx per phone hour or more on any day
  12. Verified member had 14 day supply on hand
  13. Convert 5 scripts on any call
  14. Member authenticate' s on outbound call
  15. Educated on Auto refill
  16. Educate on plan design on any call
  17. Transferred to CS
  18. Use 0.00% personal for a week straight
  19. 3.9 goal or higher on any day
  20. Recapped card and exp date in cart when processing an order
  21. Provide 90-90 day cost comparison between retail and HD
  22. Attempt to convert all prescriptions on HD screen on any day
  23. Used smart tab to update CCD
  24. Offered an RPH
  25. Your name in daily tops 3 out of 5 days for any metric
  26. Copy and Paste AGN
  27. Offered Web Registration
  28. Reverse authenticate on commercial call
  29. Remained professional on a call with a rude Customer
  30. Updated decline RPH in CCD
  31. ACW% under 3% on any day
  32. Avoided soliciting prescriptions
  33. Provided expected greeting
  34. Free!
  35. Update an address and read back to member to confirm
  36. Asked member the name of the retail pharmacy currently being used