(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
Free!
Had to consult with language line
Use 0.00% personal for a week straight
Transferred to CS
Offered Web Registration
Provide existing balance listed in cart screen before processing a payment
Resolved edialer with processed home delivery conversion
Avoided soliciting prescriptions
Member authenticate' s on outbound call
Remained professional on a call with a rude Customer
Attempt to convert all prescriptions on HD screen on any day
Verified member had 14 day supply on hand
Asked member the name of the retail pharmacy currently being used
Priced medication through DCDP
Convert 5 scripts on any call
32 or more Total Rx on any day
Use your quality checklist on all calls on any day
Recapped card and exp date in cart when processing an order
Copy and Paste AGN
Reverse authenticate on commercial call
Provided expected greeting
Authenticate 2 members on same call
Offered an RPH
Used smart tab to update CCD
4 Rx per phone hour or more on any day
Member leaves a kudos for you!
Educate on plan design on any call
Updated decline RPH in CCD
Found a solution to a members objection to HD
Provide 90-90 day cost comparison between retail and HD
3.9 goal or higher on any day
Convert 6 outbound conversions in one day
Educated on Auto refill
ACW% under 3% on any day
Update an address and read back to member to confirm
Your name in daily tops 3 out of 5 days for any metric
