(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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ACW% under 3% on any day
Use your quality checklist on all calls on any day
Recapped card and exp date in cart when processing an order
3.9 goal or higher on any day
Verified member had 14 day supply on hand
Educate on plan design on any call
Update an address and read back to member to confirm
Had to consult with language line
Provided expected greeting
Found a solution to a members objection to HD
Provide existing balance listed in cart screen before processing a payment
Authenticate 2 members on same call
Resolved edialer with processed home delivery conversion
Used smart tab to update CCD
Updated decline RPH in CCD
Asked member the name of the retail pharmacy currently being used
Priced medication through DCDP
4 Rx per phone hour or more on any day
Offered Web Registration
Member authenticate' s on outbound call
Your name in daily tops 3 out of 5 days for any metric
Member leaves a kudos for you!
Copy and Paste AGN
Use 0.00% personal for a week straight
Avoided soliciting prescriptions
Provide 90-90 day cost comparison between retail and HD
Convert 6 outbound conversions in one day
Convert 5 scripts on any call
Educated on Auto refill
Remained professional on a call with a rude Customer
Transferred to CS
Free!
32 or more Total Rx on any day
Attempt to convert all prescriptions on HD screen on any day
