32 ormore TotalRx on anydayEducateon plandesign onany callOfferedanRPHReverseauthenticateoncommercialcallUse 0.00%personalfor a weekstraightProvide existingbalance listedin cart screenbeforeprocessing apaymentOfferedWebRegistrationUpdate anaddress andread back tomember toconfirmUse yourqualitychecklist onall calls onany dayEducatedon AutorefillAuthenticate2 memberson same callYour name indaily tops 3out of 5 daysfor anymetricHad toconsult withlanguagelineMemberauthenticate's onoutboundcallACW%under 3%on anydayTransferredto CSUpdateddeclineRPH inCCD4 Rx perphone houror more onany dayCopy andPasteAGNConvert 5scripts onany callProvide 90-90 day costcomparisonbetweenretail and HDResolvededialer withprocessedhome deliveryconversionPricedmedicationthroughDCDPRemainedprofessionalon a call witha rudeCustomerRecapped cardand exp date incart whenprocessing anorderMemberleaves akudos foryou!Verifiedmember had14 daysupply onhandAsked memberthe name of theretail pharmacycurrently beingusedAttempt toconvert allprescriptionson HD screenon any dayAvoidedsolicitingprescriptionsFound asolution to amembersobjection toHD3.9 goalor higheron anydayUsedsmart tabto updateCCDFree!ProvidedexpectedgreetingConvert 6outboundconversionsin one day32 ormore TotalRx on anydayEducateon plandesign onany callOfferedanRPHReverseauthenticateoncommercialcallUse 0.00%personalfor a weekstraightProvide existingbalance listedin cart screenbeforeprocessing apaymentOfferedWebRegistrationUpdate anaddress andread back tomember toconfirmUse yourqualitychecklist onall calls onany dayEducatedon AutorefillAuthenticate2 memberson same callYour name indaily tops 3out of 5 daysfor anymetricHad toconsult withlanguagelineMemberauthenticate's onoutboundcallACW%under 3%on anydayTransferredto CSUpdateddeclineRPH inCCD4 Rx perphone houror more onany dayCopy andPasteAGNConvert 5scripts onany callProvide 90-90 day costcomparisonbetweenretail and HDResolvededialer withprocessedhome deliveryconversionPricedmedicationthroughDCDPRemainedprofessionalon a call witha rudeCustomerRecapped cardand exp date incart whenprocessing anorderMemberleaves akudos foryou!Verifiedmember had14 daysupply onhandAsked memberthe name of theretail pharmacycurrently beingusedAttempt toconvert allprescriptionson HD screenon any dayAvoidedsolicitingprescriptionsFound asolution to amembersobjection toHD3.9 goalor higheron anydayUsedsmart tabto updateCCDFree!ProvidedexpectedgreetingConvert 6outboundconversionsin one day

August Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 32 or more Total Rx on any day
  2. Educate on plan design on any call
  3. Offered an RPH
  4. Reverse authenticate on commercial call
  5. Use 0.00% personal for a week straight
  6. Provide existing balance listed in cart screen before processing a payment
  7. Offered Web Registration
  8. Update an address and read back to member to confirm
  9. Use your quality checklist on all calls on any day
  10. Educated on Auto refill
  11. Authenticate 2 members on same call
  12. Your name in daily tops 3 out of 5 days for any metric
  13. Had to consult with language line
  14. Member authenticate' s on outbound call
  15. ACW% under 3% on any day
  16. Transferred to CS
  17. Updated decline RPH in CCD
  18. 4 Rx per phone hour or more on any day
  19. Copy and Paste AGN
  20. Convert 5 scripts on any call
  21. Provide 90-90 day cost comparison between retail and HD
  22. Resolved edialer with processed home delivery conversion
  23. Priced medication through DCDP
  24. Remained professional on a call with a rude Customer
  25. Recapped card and exp date in cart when processing an order
  26. Member leaves a kudos for you!
  27. Verified member had 14 day supply on hand
  28. Asked member the name of the retail pharmacy currently being used
  29. Attempt to convert all prescriptions on HD screen on any day
  30. Avoided soliciting prescriptions
  31. Found a solution to a members objection to HD
  32. 3.9 goal or higher on any day
  33. Used smart tab to update CCD
  34. Free!
  35. Provided expected greeting
  36. Convert 6 outbound conversions in one day