(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Educate on plan design on any call
Used smart tab to update CCD
Authenticate 2 members on same call
Resolved edialer with processed home delivery conversion
Recapped card and exp date in cart when processing an order
3.9 goal or higher on any day
Member authenticate' s on outbound call
Use 0.00% personal for a week straight
Offered an RPH
Free!
Reverse authenticate on commercial call
Your name in daily tops 3 out of 5 days for any metric
Convert 5 scripts on any call
4 Rx per phone hour or more on any day
ACW% under 3% on any day
Copy and Paste AGN
Avoided soliciting prescriptions
Update an address and read back to member to confirm
Educated on Auto refill
Had to consult with language line
Use your quality checklist on all calls on any day
Provide existing balance listed in cart screen before processing a payment
Attempt to convert all prescriptions on HD screen on any day
Transferred to CS
Remained professional on a call with a rude Customer
Member leaves a kudos for you!
Asked member the name of the retail pharmacy currently being used
Found a solution to a members objection to HD
Convert 6 outbound conversions in one day
Verified member had 14 day supply on hand
Provide 90-90 day cost comparison between retail and HD
