(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Add 1 best practice for any line of business in our team chat
Free!
Offered an RPH
Reverse authenticate on commercial call
Use 0.00% personal for a week straight
Attempt to convert all prescriptions on HD screen on any day
Update an address and read back to member to confirm
Educate on plan design on any call
Provide existing balance listed in cart screen before processing a payment
Remained professional on a call with a rude Customer
Read over quality guidelines again
Priced medication through DCDP
Verified member had 14 day supply on hand
6 rx per phone hour or more on any day
Asked member the name of the retail pharmacy currently being used
Authenticate 2 members on same call
Use your quality checklist on all calls on any day
Post 5 or more GIFs in chat a week
Recapped card and exp date in cart when processing an order
Used smart tab to update CCD
End the month with 92% or more for quality
Found a successful solution to a members objection to HD
Had to consult with language line
Provide 90-90 day cost comparison between retail and HD
ACW% under 3% on any day
Avoided soliciting prescriptions
Your name in daily tops 3 out of 5 days for any metric
