(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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ACW% under 3% on any day
Attempt to convert all prescriptions on HD screen on any day
Offered an RPH
Add 1 best practice for any line of business in our team chat
Use your quality checklist on all calls on any day
Priced medication through DCDP
Free!
Found a successful solution to a members objection to HD
32 or more Total Rx on any day
Two 100% quality audits in August
4 Rx per phone hour or more on any day
Your name in daily tops 3 out of 5 days for any metric
Use 0.00% personal for a week straight
5 rx per phone hour or higher on any day
Educate on plan design on any call
Member leaves a kudos for you!
Verified member had 14 day supply on hand
Remained professional on a call with a rude Customer
Avoided soliciting prescriptions
Offered Web Registration
Read over quality guidelines again
Provide existing balance listed in cart screen before processing a payment
Update an address and read back to member to confirm
Provide 90-90 day cost comparison between retail and HD
Member authenticate' s on outbound call
Post 5 or more GIFs in chat a week
End August with 10 or more outbound conversions
Had to consult with language line
Authenticate 2 members on same call
Asked member the name of the retail pharmacy currently being used
Reverse authenticate on commercial call
Used smart tab to update CCD
6 rx per phone hour or more on any day
Updated decline RPH in CCD
Recapped card and exp date in cart when processing an order
