(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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ACW% under 3% on any day
Two 100% quality audits in August
Avoided soliciting prescriptions
4 Rx per phone hour or more on any day
Post 5 or more GIFs in chat a week
Asked member the name of the retail pharmacy currently being used
32 or more Total Rx on any day
Add 1 best practice for any line of business in our team chat
Verified member had 14 day supply on hand
Educate on plan design on any call
Used smart tab to update CCD
Authenticate 2 members on same call
5 rx per phone hour or higher on any day
End the month with 92% or more for quality
Updated decline RPH in CCD
Your name in daily tops 3 out of 5 days for any metric
Attempt to convert all prescriptions on HD screen on any day
Had to consult with language line
Use your quality checklist on all calls on any day
Remained professional on a call with a rude Customer
Member authenticate' s on outbound call
Priced medication through DCDP
Provide existing balance listed in cart screen before processing a payment
Found a successful solution to a members objection to HD
Member leaves a kudos for you!
Reverse authenticate on commercial call
End August with 10 or more outbound conversions
Offered Web Registration
Update an address and read back to member to confirm
Free!
Use 0.00% personal for a week straight
6 rx per phone hour or more on any day
Read over quality guidelines again
Recapped card and exp date in cart when processing an order
Provide 90-90 day cost comparison between retail and HD
