(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Two 100% quality audits in August
Priced medication through DCDP
Found a successful solution to a members objection to HD
Provide existing balance listed in cart screen before processing a payment
Member authenticate' s on outbound call
ACW% under 3% on any day
Free!
Attempt to convert all prescriptions on HD screen on any day
Member leaves a kudos for you!
Updated decline RPH in CCD
4 Rx per phone hour or more on any day
Authenticate 2 members on same call
Add 1 best practice for any line of business in our team chat
6 rx per phone hour or more on any day
Avoided soliciting prescriptions
Remained professional on a call with a rude Customer
Update an address and read back to member to confirm
Use your quality checklist on all calls on any day
Verified member had 14 day supply on hand
5 rx per phone hour or higher on any day
Asked member the name of the retail pharmacy currently being used
Read over quality guidelines again
Offered an RPH
32 or more Total Rx on any day
Recapped card and exp date in cart when processing an order
End August with 10 or more outbound conversions
Used smart tab to update CCD
Provide 90-90 day cost comparison between retail and HD
Educate on plan design on any call
Offered Web Registration
Post 5 or more GIFs in chat a week
Your name in daily tops 3 out of 5 days for any metric
