(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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6 rx per phone hour or more on any day
Two 100% quality audits in August
Asked member the name of the retail pharmacy currently being used
Reverse authenticate on commercial call
Avoided soliciting prescriptions
Offered an RPH
ACW% under 3% on any day
Read over quality guidelines again
Educate on plan design on any call
32 or more Total Rx on any day
5 rx per phone hour or higher on any day
Offered Web Registration
4 Rx per phone hour or more on any day
Free!
Priced medication through DCDP
Found a successful solution to a members objection to HD
Update an address and read back to member to confirm
Recapped card and exp date in cart when processing an order
Had to consult with language line
End August with 10 or more outbound conversions
Use 0.00% personal for a week straight
Remained professional on a call with a rude Customer
Provide existing balance listed in cart screen before processing a payment
Use your quality checklist on all calls on any day
Verified member had 14 day supply on hand
Updated decline RPH in CCD
Member authenticate' s on outbound call
Provide 90-90 day cost comparison between retail and HD
Attempt to convert all prescriptions on HD screen on any day
Member leaves a kudos for you!
Authenticate 2 members on same call
Add 1 best practice for any line of business in our team chat
Your name in daily tops 3 out of 5 days for any metric
