(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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ACW% under 3% on any day
Provide 90-90 day cost comparison between retail and HD
Add 1 best practice for any line of business in our team chat
Had to consult with language line
Recapped card and exp date in cart when processing an order
Found a successful solution to a members objection to HD
Avoided soliciting prescriptions
Read over quality guidelines again
Educate on plan design on any call
Member leaves a kudos for you!
Authenticate 2 members on same call
Member authenticate' s on outbound call
Post 5 or more GIFs in chat a week
Reverse authenticate on commercial call
End August with 10 or more outbound conversions
Priced medication through DCDP
4 Rx per phone hour or more on any day
Free!
32 or more Total Rx on any day
Use your quality checklist on all calls on any day
Attempt to convert all prescriptions on HD screen on any day
6 rx per phone hour or more on any day
Two 100% quality audits in August
Provide existing balance listed in cart screen before processing a payment
Update an address and read back to member to confirm
Remained professional on a call with a rude Customer
Offered an RPH
Updated decline RPH in CCD
Use 0.00% personal for a week straight
Your name in daily tops 3 out of 5 days for any metric
End the month with 92% or more for quality
Asked member the name of the retail pharmacy currently being used
