(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Verified member had 14 day supply on hand
Use your quality checklist on all calls on any day
4 Rx per phone hour or more on any day
Provide existing balance listed in cart screen before processing a payment
Found a successful solution to a members objection to HD
Two 100% quality audits in August
End the month with 92% or more for quality
Read over quality guidelines again
Free!
Attempt to convert all prescriptions on HD screen on any day
Reverse authenticate on commercial call
Remained professional on a call with a rude Customer
Offered Web Registration
Member authenticate' s on outbound call
Updated decline RPH in CCD
Used smart tab to update CCD
Provide 90-90 day cost comparison between retail and HD
Had to consult with language line
Add 1 best practice for any line of business in our team chat
5 rx per phone hour or higher on any day
Recapped card and exp date in cart when processing an order
Offered an RPH
Asked member the name of the retail pharmacy currently being used
Post 5 or more GIFs in chat a week
6 rx per phone hour or more on any day
Update an address and read back to member to confirm
ACW% under 3% on any day
Your name in daily tops 3 out of 5 days for any metric
