Pleaserefer to'Tire 2'team*Stating theobvious in thechat, like: 'Theorder is stuck atInitiate VideoProvisioning step'**OMC sendingwrong /irrelevantmessages orreplying to thewrong chat*Escalatedto theBBNMSteamBarewithmeRequestingaccountinformation8 min into the chatdespite havingthat information inpre-chat form'I needdeviceID'Please referto Tier 1 teamat800.288.2020Pleaserefer to'Tire 2'team*Stating theobvious in thechat, like: 'Theorder is stuck atInitiate VideoProvisioning step'**OMC sendingwrong /irrelevantmessages orreplying to thewrong chat*Escalatedto theBBNMSteamBarewithmeRequestingaccountinformation8 min into the chatdespite havingthat information inpre-chat form'I needdeviceID'Please referto Tier 1 teamat800.288.2020

OMC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
  1. Please refer to 'Tire 2' team
  2. *Stating the obvious in the chat, like: 'The order is stuck at Initiate Video Provisioning step'*
  3. *OMC sending wrong / irrelevant messages or replying to the wrong chat*
  4. Escalated to the BBNMS team
  5. Bare with me
  6. Requesting account information 8 min into the chat despite having that information in pre-chat form
  7. 'I need device ID'
  8. Please refer to Tier 1 team at 800.288.2020