*OMC sendingwrong /irrelevantmessages orreplying to thewrong chat*BarewithmeRequestingaccountinformation8 min into the chatdespite havingthat information inpre-chat formPlease referto Tier 1 teamat800.288.2020Escalatedto theBBNMSteamPleaserefer to'Tire 2'team'I needdeviceID'*Stating theobvious in thechat, like: 'Theorder is stuck atInitiate VideoProvisioning step'**OMC sendingwrong /irrelevantmessages orreplying to thewrong chat*BarewithmeRequestingaccountinformation8 min into the chatdespite havingthat information inpre-chat formPlease referto Tier 1 teamat800.288.2020Escalatedto theBBNMSteamPleaserefer to'Tire 2'team'I needdeviceID'*Stating theobvious in thechat, like: 'Theorder is stuck atInitiate VideoProvisioning step'*

OMC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. *OMC sending wrong / irrelevant messages or replying to the wrong chat*
  2. Bare with me
  3. Requesting account information 8 min into the chat despite having that information in pre-chat form
  4. Please refer to Tier 1 team at 800.288.2020
  5. Escalated to the BBNMS team
  6. Please refer to 'Tire 2' team
  7. 'I need device ID'
  8. *Stating the obvious in the chat, like: 'The order is stuck at Initiate Video Provisioning step'*