Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I-Remembered a returning customer’s name
2. B-Used active listening techniques
3. B-Greeted someone warmly today
4. G-Offered a personalized solution
5. N-Turned a negative into a positive
6. I-Explained a complex issue clearly
7. I-Followed up with a customer
8. I-Maintained patience during a long call
9. G-Showed empathy in a tough situation
10. N-Received positive feedback from a customer
11. G-Learned something new about a customer
12. B-Made a customer smile
13. G-Suggested an upsell successfully
14. I-Thanked a customer for their patience
15. N-Free!
16. B-Assisted a frustrated customer calmly
17. N-Solved a problem on first contact
18. B-Went above and beyond for a customer