This bingo card has 18 words: Greeted someone warmly today, Maintained patience during a long call, Solved a problem on first contact, Suggested an upsell successfully, Made a customer smile, Remembered a returning customer’s name, Received positive feedback from a customer, Learned something new about a customer, Used active listening techniques, Explained a complex issue clearly, Free!, Offered a personalized solution, Went above and beyond for a customer, Followed up with a customer, Turned a negative into a positive, Showed empathy in a tough situation, Assisted a frustrated customer calmly and Thanked a customer for their patience.
CUSTOMER EXPERIENCE BINGO | Customer Service Week | Customer Service 2025 | Team BINGO | Banker Bingo
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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