I can'tbelieve youwentthrough thatWe hadthe sameexperienceOh no that isawful , Can youtell me a littlemore about itplease ?I knowthefeelingIapologizewe aregoingthrough thesame thingIunderstandthat feelingI'm sorry to hearthat you haddifficulty with .. Ican understandhow that wouldbe upsettingOh you weretalking tosomeone else?You just camethrough my lineI can'timagehow youfeelI will behappy toassistwith..We aresorry youare goingthrough thatthat's alot to gothroughYou're upsetbecause yourdoctors officewill hasn'tanswered thephoneLong hold? sorryMondaysare busyI hear you'reupsetregardinghow your lastcall endedI see thatyou did notreceive yourID CardYou'rehavingsurgery ,that's scarysorryaboutthatThank you verymuch forbringing this tomy attention , sothat I can helpyou with thisI amsorry tohear thatWe arethinkingabout yourfamilyI know youneed yourEB card , it'sreallyimportantI know it'sfrustratingwhen...I can'tbelieve youwentthrough thatWe hadthe sameexperienceOh no that isawful , Can youtell me a littlemore about itplease ?I knowthefeelingIapologizewe aregoingthrough thesame thingIunderstandthat feelingI'm sorry to hearthat you haddifficulty with .. Ican understandhow that wouldbe upsettingOh you weretalking tosomeone else?You just camethrough my lineI can'timagehow youfeelI will behappy toassistwith..We aresorry youare goingthrough thatthat's alot to gothroughYou're upsetbecause yourdoctors officewill hasn'tanswered thephoneLong hold? sorryMondaysare busyI hear you'reupsetregardinghow your lastcall endedI see thatyou did notreceive yourID CardYou'rehavingsurgery ,that's scarysorryaboutthatThank you verymuch forbringing this tomy attention , sothat I can helpyou with thisI amsorry tohear thatWe arethinkingabout yourfamilyI know youneed yourEB card , it'sreallyimportantI know it'sfrustratingwhen...

Empathy or Sympathy ? - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
G
4
I
5
O
6
O
7
N
8
N
9
N
10
B
11
G
12
N
13
I
14
I
15
I
16
O
17
B
18
G
19
B
20
O
21
O
22
G
23
I
24
B
  1. B-I can't believe you went through that
  2. G-We had the same experience
  3. G-Oh no that is awful , Can you tell me a little more about it please ?
  4. I-I know the feeling
  5. O-I apologize
  6. O-we are going through the same thing
  7. N-I understand that feeling
  8. N-I'm sorry to hear that you had difficulty with .. I can understand how that would be upsetting
  9. N-Oh you were talking to someone else? You just came through my line
  10. B-I can't image how you feel
  11. G-I will be happy to assist with..
  12. N-We are sorry you are going through that
  13. I-that's a lot to go through
  14. I-You're upset because your doctors office will hasn't answered the phone
  15. I-Long hold ? sorry Mondays are busy
  16. O-I hear you're upset regarding how your last call ended
  17. B-I see that you did not receive your ID Card
  18. G-You're having surgery , that's scary
  19. B-sorry about that
  20. O-Thank you very much for bringing this to my attention , so that I can help you with this
  21. O-I am sorry to hear that
  22. G-We are thinking about your family
  23. I-I know you need your EB card , it's really important
  24. B-I know it's frustrating when...