Oh no that isawful , Can youtell me a littlemore about itplease ?Long hold? sorryMondaysare busyWe hadthe sameexperienceI can'timagehow youfeelIapologizeI knowthefeelingI will behappy toassistwith..Thank you verymuch forbringing this tomy attention , sothat I can helpyou with thisI can'tbelieve youwentthrough thatwe aregoingthrough thesame thingYou're upsetbecause yourdoctors officewill hasn'tanswered thephoneWe arethinkingabout yourfamilyI know youneed yourEB card , it'sreallyimportantOh you weretalking tosomeone else?You just camethrough my lineI amsorry tohear thatthat's alot to gothroughI'm sorry to hearthat you haddifficulty with .. Ican understandhow that wouldbe upsettingI hear you'reupsetregardinghow your lastcall endedI see thatyou did notreceive yourID CardI know it'sfrustratingwhen...Iunderstandthat feelingYou'rehavingsurgery ,that's scarysorryaboutthatWe aresorry youare goingthrough thatOh no that isawful , Can youtell me a littlemore about itplease ?Long hold? sorryMondaysare busyWe hadthe sameexperienceI can'timagehow youfeelIapologizeI knowthefeelingI will behappy toassistwith..Thank you verymuch forbringing this tomy attention , sothat I can helpyou with thisI can'tbelieve youwentthrough thatwe aregoingthrough thesame thingYou're upsetbecause yourdoctors officewill hasn'tanswered thephoneWe arethinkingabout yourfamilyI know youneed yourEB card , it'sreallyimportantOh you weretalking tosomeone else?You just camethrough my lineI amsorry tohear thatthat's alot to gothroughI'm sorry to hearthat you haddifficulty with .. Ican understandhow that wouldbe upsettingI hear you'reupsetregardinghow your lastcall endedI see thatyou did notreceive yourID CardI know it'sfrustratingwhen...Iunderstandthat feelingYou'rehavingsurgery ,that's scarysorryaboutthatWe aresorry youare goingthrough that

Empathy or Sympathy ? - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
G
4
B
5
O
6
I
7
G
8
O
9
B
10
O
11
I
12
G
13
I
14
N
15
O
16
I
17
N
18
O
19
B
20
B
21
N
22
G
23
B
24
N
  1. G-Oh no that is awful , Can you tell me a little more about it please ?
  2. I-Long hold ? sorry Mondays are busy
  3. G-We had the same experience
  4. B-I can't image how you feel
  5. O-I apologize
  6. I-I know the feeling
  7. G-I will be happy to assist with..
  8. O-Thank you very much for bringing this to my attention , so that I can help you with this
  9. B-I can't believe you went through that
  10. O-we are going through the same thing
  11. I-You're upset because your doctors office will hasn't answered the phone
  12. G-We are thinking about your family
  13. I-I know you need your EB card , it's really important
  14. N-Oh you were talking to someone else? You just came through my line
  15. O-I am sorry to hear that
  16. I-that's a lot to go through
  17. N-I'm sorry to hear that you had difficulty with .. I can understand how that would be upsetting
  18. O-I hear you're upset regarding how your last call ended
  19. B-I see that you did not receive your ID Card
  20. B-I know it's frustrating when...
  21. N-I understand that feeling
  22. G-You're having surgery , that's scary
  23. B-sorry about that
  24. N-We are sorry you are going through that