I can'tbelieve youwentthrough thatI knowthefeelingsorryaboutthatI will behappy toassistwith..You're upsetbecause yourdoctors officewill hasn'tanswered thephoneYou'rehavingsurgery ,that's scaryOh no that isawful , Can youtell me a littlemore about itplease ?I know youneed yourEB card , it'sreallyimportantI'm sorry to hearthat you haddifficulty with .. Ican understandhow that wouldbe upsettingI see thatyou did notreceive yourID Cardwe aregoingthrough thesame thingIapologizeWe arethinkingabout yourfamilythat's alot to gothroughI hear you'reupsetregardinghow your lastcall endedIunderstandthat feelingLong hold? sorryMondaysare busyWe hadthe sameexperienceI can'timagehow youfeelOh you weretalking tosomeone else?You just camethrough my lineI know it'sfrustratingwhen...We aresorry youare goingthrough thatThank you verymuch forbringing this tomy attention , sothat I can helpyou with thisI amsorry tohear thatI can'tbelieve youwentthrough thatI knowthefeelingsorryaboutthatI will behappy toassistwith..You're upsetbecause yourdoctors officewill hasn'tanswered thephoneYou'rehavingsurgery ,that's scaryOh no that isawful , Can youtell me a littlemore about itplease ?I know youneed yourEB card , it'sreallyimportantI'm sorry to hearthat you haddifficulty with .. Ican understandhow that wouldbe upsettingI see thatyou did notreceive yourID Cardwe aregoingthrough thesame thingIapologizeWe arethinkingabout yourfamilythat's alot to gothroughI hear you'reupsetregardinghow your lastcall endedIunderstandthat feelingLong hold? sorryMondaysare busyWe hadthe sameexperienceI can'timagehow youfeelOh you weretalking tosomeone else?You just camethrough my lineI know it'sfrustratingwhen...We aresorry youare goingthrough thatThank you verymuch forbringing this tomy attention , sothat I can helpyou with thisI amsorry tohear that

Empathy or Sympathy ? - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
B
4
G
5
I
6
G
7
G
8
I
9
N
10
B
11
O
12
O
13
G
14
I
15
O
16
N
17
I
18
G
19
B
20
N
21
B
22
N
23
O
24
O
  1. B-I can't believe you went through that
  2. I-I know the feeling
  3. B-sorry about that
  4. G-I will be happy to assist with..
  5. I-You're upset because your doctors office will hasn't answered the phone
  6. G-You're having surgery , that's scary
  7. G-Oh no that is awful , Can you tell me a little more about it please ?
  8. I-I know you need your EB card , it's really important
  9. N-I'm sorry to hear that you had difficulty with .. I can understand how that would be upsetting
  10. B-I see that you did not receive your ID Card
  11. O-we are going through the same thing
  12. O-I apologize
  13. G-We are thinking about your family
  14. I-that's a lot to go through
  15. O-I hear you're upset regarding how your last call ended
  16. N-I understand that feeling
  17. I-Long hold ? sorry Mondays are busy
  18. G-We had the same experience
  19. B-I can't image how you feel
  20. N-Oh you were talking to someone else? You just came through my line
  21. B-I know it's frustrating when...
  22. N-We are sorry you are going through that
  23. O-Thank you very much for bringing this to my attention , so that I can help you with this
  24. O-I am sorry to hear that