Userneeds tobeunlockedHatesAppleNetworkDrivesneed tobe reset"I don't knowwhy it'sslow...sees43 chrometabsUser putsone problemfor ticket buthas 3 morein person"I tried to dothat" goes touser, does itagain and itworksClaims theyneed adminfor consistentuse.....checkslogsHas to askwhen thelast timetheyrestarted PCAsks Users ifthey triedrecommendedsolution...usersjust says yes,but never didMy audio isntworking...neverlooked at audiosettings beforesubmittingticketAsks youabout cryptoand if youplay computergamesComes tosee ITinstead ofTicketTeams ITmemberprobleminstead of aticketTells userto restartand thatfixes issue"Canyou helpme"Puts ticketin wrongcategory"hey d365is runningslow"LeavespasswordunderkeyboardPutsurgent....isit really?Neverrespondsto ticketsForgetswhat youshowedthemUser suggestssolution toproblem....andis rightRemote inand user isdoingsomethingthey shouldnt"Can yougive methe wifipasswordUserneeds tobeunlockedHatesAppleNetworkDrivesneed tobe reset"I don't knowwhy it'sslow...sees43 chrometabsUser putsone problemfor ticket buthas 3 morein person"I tried to dothat" goes touser, does itagain and itworksClaims theyneed adminfor consistentuse.....checkslogsHas to askwhen thelast timetheyrestarted PCAsks Users ifthey triedrecommendedsolution...usersjust says yes,but never didMy audio isntworking...neverlooked at audiosettings beforesubmittingticketAsks youabout cryptoand if youplay computergamesComes tosee ITinstead ofTicketTeams ITmemberprobleminstead of aticketTells userto restartand thatfixes issue"Canyou helpme"Puts ticketin wrongcategory"hey d365is runningslow"LeavespasswordunderkeyboardPutsurgent....isit really?Neverrespondsto ticketsForgetswhat youshowedthemUser suggestssolution toproblem....andis rightRemote inand user isdoingsomethingthey shouldnt"Can yougive methe wifipassword

IT BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. User needs to be unlocked
  2. Hates Apple
  3. Network Drives need to be reset
  4. "I don't know why it's slow...sees 43 chrome tabs
  5. User puts one problem for ticket but has 3 more in person
  6. "I tried to do that" goes to user, does it again and it works
  7. Claims they need admin for consistent use.....checks logs
  8. Has to ask when the last time they restarted PC
  9. Asks Users if they tried recommended solution...users just says yes, but never did
  10. My audio isnt working...never looked at audio settings before submitting ticket
  11. Asks you about crypto and if you play computer games
  12. Comes to see IT instead of Ticket
  13. Teams IT member problem instead of a ticket
  14. Tells user to restart and that fixes issue
  15. "Can you help me"
  16. Puts ticket in wrong category
  17. "hey d365 is running slow"
  18. Leaves password under keyboard
  19. Puts urgent....is it really?
  20. Never responds to tickets
  21. Forgets what you showed them
  22. User suggests solution to problem....and is right
  23. Remote in and user is doing something they shouldnt
  24. "Can you give me the wifi password