(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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User needs to be unlocked
Puts urgent....is it really?
"I tried to do that" goes to user, does it again and it works
Remote in and user is doing something they shouldnt
"I don't know why it's slow...sees 43 chrome tabs
Puts ticket in wrong category
"hey d365 is running slow"
User puts one problem for ticket but has 3 more in person
Teams IT member problem instead of a ticket
Leaves password under keyboard
Never responds to tickets
My audio isnt working...never looked at audio settings before submitting ticket
"Can you give me the wifi password
Comes to see IT instead of Ticket
Asks you about crypto and if you play computer games
Forgets what you showed them
User suggests solution to problem....and is right
Has to ask when the last time they restarted PC
Hates Apple
"Can you help me"
Claims they need admin for consistent use.....checks logs
Asks Users if they tried recommended solution...users just says yes, but never did