100% ring attempts (list date) Fantastic welcome call (account #) Be the Solution (description of situation and/or account #) Completed all tasks (list date) Set proper expectations (account #/call recording) Mention Customer Referral Credit (account # and/or interaction ID) Perfect attendance for the week Compliment on your board Boarded an error Deescalating Upset Customer (account #) Timely and accurate audit completed Detailed appt notes (account #) Made a customer laugh (call recording or interaction ID) Awesome Customer Interaction (account #) 85%+ Observation Score 25+ alerts (list date) Tag On (account #) Saved a customer (account #) No Scheduling Errors for 1 day (list date) No hold time on a call (recording/interaction ID) Referring someone to apply at Moxie/sign up with Moxie (candidate/customer name) Compliment on someone else's board Perfectly Optimized Route (date and FE) Do something nice for a fellow employee 100% ring attempts (list date) Fantastic welcome call (account #) Be the Solution (description of situation and/or account #) Completed all tasks (list date) Set proper expectations (account #/call recording) Mention Customer Referral Credit (account # and/or interaction ID) Perfect attendance for the week Compliment on your board Boarded an error Deescalating Upset Customer (account #) Timely and accurate audit completed Detailed appt notes (account #) Made a customer laugh (call recording or interaction ID) Awesome Customer Interaction (account #) 85%+ Observation Score 25+ alerts (list date) Tag On (account #) Saved a customer (account #) No Scheduling Errors for 1 day (list date) No hold time on a call (recording/interaction ID) Referring someone to apply at Moxie/sign up with Moxie (candidate/customer name) Compliment on someone else's board Perfectly Optimized Route (date and FE) Do something nice for a fellow employee
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
100% ring attempts (list date)
Fantastic welcome call (account #)
Be the Solution (description of situation and/or account #)
Completed all tasks (list date)
Set proper expectations (account #/call recording)
Mention Customer Referral Credit (account # and/or interaction ID)
Perfect attendance for the week
Compliment on your board
Boarded an error
Deescalating Upset Customer (account #)
Timely and accurate audit completed
Detailed appt notes (account #)
Made a customer laugh (call recording or interaction ID)
Awesome Customer Interaction (account #)
85%+ Observation Score
25+ alerts (list date)
Tag On (account #)
Saved a customer (account #)
No Scheduling Errors for 1 day (list date)
No hold time on a call (recording/interaction ID)
Referring someone to apply at Moxie/sign up with Moxie (candidate/customer name)
Compliment on someone else's board
Perfectly Optimized Route (date and FE)
Do something nice for a fellow employee