(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Boarded an error
Set proper expectations (account #/call recording)
Timely and accurate audit completed
25+ alerts (list date)
Deescalating Upset Customer (account #)
85%+ Observation Score
Tag On (account #)
Be the Solution (description of situation and/or account #)
Saved a customer (account #)
Made a customer laugh (call recording or interaction ID)