(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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85%+ Observation Score
Compliment on your board
Deescalating Upset Customer (account #)
Compliment on someone else's board
Made a customer laugh (call recording or interaction ID)
No hold time on a call (recording/interaction ID)
Completed all tasks (list date)
Set proper expectations (account #/call recording)
Be the Solution (description of situation and/or account #)
Saved a customer (account #)
Detailed appt notes (account #)
Tag On (account #)
Do something nice for a fellow employee
No Scheduling Errors for 1 day (list date)
Awesome Customer Interaction (account #)
Referring someone to apply at Moxie/sign up with Moxie (candidate/customer name)