No hold time on a call (recording/interaction ID) Detailed appt notes (account #) Boarded an error Completed all tasks (list date) Referring someone to apply at Moxie/sign up with Moxie (candidate/customer name) Do something nice for a fellow employee Timely and accurate audit completed Compliment on your board Tag On (account #) 25+ alerts (list date) 85%+ Observation Score Awesome Customer Interaction (account #) Mention Customer Referral Credit (account # and/or interaction ID) Be the Solution (description of situation and/or account #) Deescalating Upset Customer (account #) Made a customer laugh (call recording or interaction ID) Saved a customer (account #) No Scheduling Errors for 1 day (list date) Compliment on someone else's board Perfect attendance for the week 100% ring attempts (list date) Set proper expectations (account #/call recording) Perfectly Optimized Route (date and FE) Fantastic welcome call (account #) No hold time on a call (recording/interaction ID) Detailed appt notes (account #) Boarded an error Completed all tasks (list date) Referring someone to apply at Moxie/sign up with Moxie (candidate/customer name) Do something nice for a fellow employee Timely and accurate audit completed Compliment on your board Tag On (account #) 25+ alerts (list date) 85%+ Observation Score Awesome Customer Interaction (account #) Mention Customer Referral Credit (account # and/or interaction ID) Be the Solution (description of situation and/or account #) Deescalating Upset Customer (account #) Made a customer laugh (call recording or interaction ID) Saved a customer (account #) No Scheduling Errors for 1 day (list date) Compliment on someone else's board Perfect attendance for the week 100% ring attempts (list date) Set proper expectations (account #/call recording) Perfectly Optimized Route (date and FE) Fantastic welcome call (account #)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
No hold time on a call (recording/interaction ID)
Detailed appt notes (account #)
Boarded an error
Completed all tasks (list date)
Referring someone to apply at Moxie/sign up with Moxie (candidate/customer name)
Do something nice for a fellow employee
Timely and accurate audit completed
Compliment on your board
Tag On (account #)
25+ alerts (list date)
85%+ Observation Score
Awesome Customer Interaction (account #)
Mention Customer Referral Credit (account # and/or interaction ID)
Be the Solution (description of situation and/or account #)
Deescalating Upset Customer (account #)
Made a customer laugh (call recording or interaction ID)
Saved a customer (account #)
No Scheduling Errors for 1 day (list date)
Compliment on someone else's board
Perfect attendance for the week
100% ring attempts (list date)
Set proper expectations (account #/call recording)
Perfectly Optimized Route (date and FE)
Fantastic welcome call (account #)