Fantastic welcome call (account #) Be the Solution (description of situation and/or account #) Compliment on your board Set proper expectations (account #/call recording) Mention Customer Referral Credit (account # and/or interaction ID) Perfect attendance for the week Boarded an error No hold time on a call (recording/interaction ID) No Scheduling Errors for 1 day (list date) Referring someone to apply at Moxie/sign up with Moxie (candidate/customer name) Completed all tasks (list date) Made a customer laugh (call recording or interaction ID) Do something nice for a fellow employee 100% ring attempts (list date) Deescalating Upset Customer (account #) Detailed appt notes (account #) 25+ alerts (list date) Compliment on someone else's board Tag On (account #) 85%+ Observation Score Timely and accurate audit completed Awesome Customer Interaction (account #) Perfectly Optimized Route (date and FE) Saved a customer (account #) Fantastic welcome call (account #) Be the Solution (description of situation and/or account #) Compliment on your board Set proper expectations (account #/call recording) Mention Customer Referral Credit (account # and/or interaction ID) Perfect attendance for the week Boarded an error No hold time on a call (recording/interaction ID) No Scheduling Errors for 1 day (list date) Referring someone to apply at Moxie/sign up with Moxie (candidate/customer name) Completed all tasks (list date) Made a customer laugh (call recording or interaction ID) Do something nice for a fellow employee 100% ring attempts (list date) Deescalating Upset Customer (account #) Detailed appt notes (account #) 25+ alerts (list date) Compliment on someone else's board Tag On (account #) 85%+ Observation Score Timely and accurate audit completed Awesome Customer Interaction (account #) Perfectly Optimized Route (date and FE) Saved a customer (account #)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Fantastic welcome call (account #)
Be the Solution (description of situation and/or account #)
Compliment on your board
Set proper expectations (account #/call recording)
Mention Customer Referral Credit (account # and/or interaction ID)
Perfect attendance for the week
Boarded an error
No hold time on a call (recording/interaction ID)
No Scheduling Errors for 1 day (list date)
Referring someone to apply at Moxie/sign up with Moxie (candidate/customer name)
Completed all tasks (list date)
Made a customer laugh (call recording or interaction ID)
Do something nice for a fellow employee
100% ring attempts (list date)
Deescalating Upset Customer (account #)
Detailed appt notes (account #)
25+ alerts (list date)
Compliment on someone else's board
Tag On (account #)
85%+ Observation Score
Timely and accurate audit completed
Awesome Customer Interaction (account #)
Perfectly Optimized Route (date and FE)
Saved a customer (account #)