Mention Customer Referral Credit (account # and/or interaction ID) Perfectly Optimized Route (date and FE) Perfect attendance for the week 100% ring attempts (list date) Saved a customer (account #) Tag On (account #) Fantastic welcome call (account #) No hold time on a call (recording/interaction ID) Detailed appt notes (account #) Do something nice for a fellow employee Awesome Customer Interaction (account #) No Scheduling Errors for 1 day (list date) Set proper expectations (account #/call recording) Compliment on someone else's board Be the Solution (description of situation and/or account #) Completed all tasks (list date) 85%+ Observation Score 25+ alerts (list date) Made a customer laugh (call recording or interaction ID) Boarded an error Referring someone to apply at Moxie/sign up with Moxie (candidate/customer name) Compliment on your board Timely and accurate audit completed Deescalating Upset Customer (account #) Mention Customer Referral Credit (account # and/or interaction ID) Perfectly Optimized Route (date and FE) Perfect attendance for the week 100% ring attempts (list date) Saved a customer (account #) Tag On (account #) Fantastic welcome call (account #) No hold time on a call (recording/interaction ID) Detailed appt notes (account #) Do something nice for a fellow employee Awesome Customer Interaction (account #) No Scheduling Errors for 1 day (list date) Set proper expectations (account #/call recording) Compliment on someone else's board Be the Solution (description of situation and/or account #) Completed all tasks (list date) 85%+ Observation Score 25+ alerts (list date) Made a customer laugh (call recording or interaction ID) Boarded an error Referring someone to apply at Moxie/sign up with Moxie (candidate/customer name) Compliment on your board Timely and accurate audit completed Deescalating Upset Customer (account #)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Mention Customer Referral Credit (account # and/or interaction ID)
Perfectly Optimized Route (date and FE)
Perfect attendance for the week
100% ring attempts (list date)
Saved a customer (account #)
Tag On (account #)
Fantastic welcome call (account #)
No hold time on a call (recording/interaction ID)
Detailed appt notes (account #)
Do something nice for a fellow employee
Awesome Customer Interaction (account #)
No Scheduling Errors for 1 day (list date)
Set proper expectations (account #/call recording)
Compliment on someone else's board
Be the Solution (description of situation and/or account #)
Completed all tasks (list date)
85%+ Observation Score
25+ alerts (list date)
Made a customer laugh (call recording or interaction ID)
Boarded an error
Referring someone to apply at Moxie/sign up with Moxie (candidate/customer name)
Compliment on your board
Timely and accurate audit completed
Deescalating Upset Customer (account #)