Timely and accurate audit completed 25+ alerts (list date) Be the Solution (description of situation and/or account #) 100% ring attempts (list date) Boarded an error Deescalating Upset Customer (account #) Perfectly Optimized Route (date and FE) Made a customer laugh (call recording or interaction ID) No Scheduling Errors for 1 day (list date) Do something nice for a fellow employee Detailed appt notes (account #) Perfect attendance for the week Tag On (account #) Compliment on someone else's board Mention Customer Referral Credit (account # and/or interaction ID) Compliment on your board Fantastic welcome call (account #) Set proper expectations (account #/call recording) Saved a customer (account #) No hold time on a call (recording/interaction ID) Completed all tasks (list date) 85%+ Observation Score Referring someone to apply at Moxie/sign up with Moxie (candidate/customer name) Awesome Customer Interaction (account #) Timely and accurate audit completed 25+ alerts (list date) Be the Solution (description of situation and/or account #) 100% ring attempts (list date) Boarded an error Deescalating Upset Customer (account #) Perfectly Optimized Route (date and FE) Made a customer laugh (call recording or interaction ID) No Scheduling Errors for 1 day (list date) Do something nice for a fellow employee Detailed appt notes (account #) Perfect attendance for the week Tag On (account #) Compliment on someone else's board Mention Customer Referral Credit (account # and/or interaction ID) Compliment on your board Fantastic welcome call (account #) Set proper expectations (account #/call recording) Saved a customer (account #) No hold time on a call (recording/interaction ID) Completed all tasks (list date) 85%+ Observation Score Referring someone to apply at Moxie/sign up with Moxie (candidate/customer name) Awesome Customer Interaction (account #)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Timely and accurate audit completed
25+ alerts (list date)
Be the Solution (description of situation and/or account #)
100% ring attempts (list date)
Boarded an error
Deescalating Upset Customer (account #)
Perfectly Optimized Route (date and FE)
Made a customer laugh (call recording or interaction ID)
No Scheduling Errors for 1 day (list date)
Do something nice for a fellow employee
Detailed appt notes (account #)
Perfect attendance for the week
Tag On (account #)
Compliment on someone else's board
Mention Customer Referral Credit (account # and/or interaction ID)
Compliment on your board
Fantastic welcome call (account #)
Set proper expectations (account #/call recording)
Saved a customer (account #)
No hold time on a call (recording/interaction ID)
Completed all tasks (list date)
85%+ Observation Score
Referring someone to apply at Moxie/sign up with Moxie (candidate/customer name)
Awesome Customer Interaction (account #)