Perfectly Optimized Route (date and FE) Tag On (account #) 25+ alerts (list date) Referring someone to apply at Moxie/sign up with Moxie (candidate/customer name) Awesome Customer Interaction (account #) Mention Customer Referral Credit (account # and/or interaction ID) Compliment on your board Completed all tasks (list date) Fantastic welcome call (account #) Do something nice for a fellow employee Made a customer laugh (call recording or interaction ID) Be the Solution (description of situation and/or account #) Detailed appt notes (account #) Compliment on someone else's board 85%+ Observation Score Deescalating Upset Customer (account #) No hold time on a call (recording/interaction ID) Timely and accurate audit completed No Scheduling Errors for 1 day (list date) Perfect attendance for the week 100% ring attempts (list date) Saved a customer (account #) Set proper expectations (account #/call recording) Boarded an error Perfectly Optimized Route (date and FE) Tag On (account #) 25+ alerts (list date) Referring someone to apply at Moxie/sign up with Moxie (candidate/customer name) Awesome Customer Interaction (account #) Mention Customer Referral Credit (account # and/or interaction ID) Compliment on your board Completed all tasks (list date) Fantastic welcome call (account #) Do something nice for a fellow employee Made a customer laugh (call recording or interaction ID) Be the Solution (description of situation and/or account #) Detailed appt notes (account #) Compliment on someone else's board 85%+ Observation Score Deescalating Upset Customer (account #) No hold time on a call (recording/interaction ID) Timely and accurate audit completed No Scheduling Errors for 1 day (list date) Perfect attendance for the week 100% ring attempts (list date) Saved a customer (account #) Set proper expectations (account #/call recording) Boarded an error
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Perfectly Optimized Route (date and FE)
Tag On (account #)
25+ alerts (list date)
Referring someone to apply at Moxie/sign up with Moxie (candidate/customer name)
Awesome Customer Interaction (account #)
Mention Customer Referral Credit (account # and/or interaction ID)
Compliment on your board
Completed all tasks (list date)
Fantastic welcome call (account #)
Do something nice for a fellow employee
Made a customer laugh (call recording or interaction ID)
Be the Solution (description of situation and/or account #)
Detailed appt notes (account #)
Compliment on someone else's board
85%+ Observation Score
Deescalating Upset Customer (account #)
No hold time on a call (recording/interaction ID)
Timely and accurate audit completed
No Scheduling Errors for 1 day (list date)
Perfect attendance for the week
100% ring attempts (list date)
Saved a customer (account #)
Set proper expectations (account #/call recording)
Boarded an error