Compliment on someone else's board Mention Customer Referral Credit (account # and/or interaction ID) Deescalating Upset Customer (account #) Saved a customer (account #) Completed all tasks (list date) Do something nice for a fellow employee Detailed appt notes (account #) Perfect attendance for the week Boarded an error No Scheduling Errors for 1 day (list date) 100% ring attempts (list date) Referring someone to apply at Moxie/sign up with Moxie (candidate/customer name) Tag On (account #) Set proper expectations (account #/call recording) Compliment on your board 85%+ Observation Score 25+ alerts (list date) Be the Solution (description of situation and/or account #) Fantastic welcome call (account #) Timely and accurate audit completed Awesome Customer Interaction (account #) No hold time on a call (recording/interaction ID) Perfectly Optimized Route (date and FE) Made a customer laugh (call recording or interaction ID) Compliment on someone else's board Mention Customer Referral Credit (account # and/or interaction ID) Deescalating Upset Customer (account #) Saved a customer (account #) Completed all tasks (list date) Do something nice for a fellow employee Detailed appt notes (account #) Perfect attendance for the week Boarded an error No Scheduling Errors for 1 day (list date) 100% ring attempts (list date) Referring someone to apply at Moxie/sign up with Moxie (candidate/customer name) Tag On (account #) Set proper expectations (account #/call recording) Compliment on your board 85%+ Observation Score 25+ alerts (list date) Be the Solution (description of situation and/or account #) Fantastic welcome call (account #) Timely and accurate audit completed Awesome Customer Interaction (account #) No hold time on a call (recording/interaction ID) Perfectly Optimized Route (date and FE) Made a customer laugh (call recording or interaction ID)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Compliment on someone else's board
Mention Customer Referral Credit (account # and/or interaction ID)
Deescalating Upset Customer (account #)
Saved a customer (account #)
Completed all tasks (list date)
Do something nice for a fellow employee
Detailed appt notes (account #)
Perfect attendance for the week
Boarded an error
No Scheduling Errors for 1 day (list date)
100% ring attempts (list date)
Referring someone to apply at Moxie/sign up with Moxie (candidate/customer name)
Tag On (account #)
Set proper expectations (account #/call recording)
Compliment on your board
85%+ Observation Score
25+ alerts (list date)
Be the Solution (description of situation and/or account #)
Fantastic welcome call (account #)
Timely and accurate audit completed
Awesome Customer Interaction (account #)
No hold time on a call (recording/interaction ID)
Perfectly Optimized Route (date and FE)
Made a customer laugh (call recording or interaction ID)