This bingo card has a free space and 24 words: Awesome Customer Interaction (account #), Deescalating Upset Customer (account #), Completed all tasks (list date), 25+ alerts (list date), Fantastic welcome call (account #), Perfectly Optimized Route (date and FE), Made a customer laugh (call recording or interaction ID), 85%+ Observation Score, Tag On (account #), Mention Customer Referral Credit (account # and/or interaction ID), Do something nice for a fellow employee, Be the Solution (description of situation and/or account #), Set proper expectations (account #/call recording), 100% ring attempts (list date), Referring someone to apply at Moxie/sign up with Moxie (candidate/customer name), Detailed appt notes (account #), No Scheduling Errors for 1 day (list date), Timely and accurate audit completed, Compliment on someone else's board, No hold time on a call (recording/interaction ID), Compliment on your board, Perfect attendance for the week, Boarded an error and Saved a customer (account #).
January Contest 2025 | OBA Team | Customer Care Bingo | Hyundai | FII BINGO
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Learn how to conduct a bingo game.
With players vying for a you'll have to call about 8 items before someone wins. There's a 0.33% chance that a lucky player would win after calling 4 items. Typically, 1 to 2 players will win at the same time.
Tip: If you want your game to last longer (on average), add more unique words/images to it.
