(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
Hang up before you even say hello
Mbr doesn't believe you're part of UHC/scam
Music for voicemail
Wrong number
Mbr is not available
Super sweet inbound caller
Declines HRA because they think they already did it
Inbound mbr states "You called me."
Mbr talks more to pets than you
Mbr greets you with immediate "Goodbye"
Mbr's tv is playing loudly in the background
You got your own member!
Member states he/she is not available
Mbr has to call you back to confirm you are who you say
Mbr puts you on speaker phone to talk with everyone in the house
Mbr answers with "What do you want?"
Hang up with cussing
Mbr says they've already spoken to someone this week
Request callback
Does HRA even though they already did it
First successful call, you assign yourself to the care team
Mbr jumps into long winded information before you can verify them
A caller that needs transferred to MS
Another person in the room shouts the answers for the mbr
Completes HRA, SDOH, HC scheduling, and full PW updates