(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Wrong number
DNC
Declines HRA because they think they already did it
Request callback
Mbr doesn't believe you're part of UHC/scam
Mbr greets you with immediate "Goodbye"
Member states he/she is not available
Music for voicemail
Mbr has to call you back to confirm you are who you say
Another person in the room shouts the answers for the mbr
Inbound mbr states "You called me."
Mbr states they don't give out PHI over the phone
A caller that needs transferred to MS
Completes HRA, SDOH, HC scheduling, and full PW updates
First successful call, you assign yourself to the care team
Does HRA even though they already did it
Mbr talks more to pets than you
Mbr's tv is playing loudly in the background
Super sweet inbound caller
Mbr puts you on speaker phone to talk with everyone in the house
Mbr is not available
Mbr jumps into long winded information before you can verify them
Mbr says they've already spoken to someone this week
