(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
Mbr puts you on speaker phone to talk with everyone in the house
Hang up with cussing
Mbr's tv is playing loudly in the background
Mbr doesn't believe you're part of UHC/scam
Mbr jumps into long winded information before you can verify them
Mbr talks more to pets than you
You got your own member!
Mbr states they don't give out PHI over the phone
Inbound mbr states "You called me."
Wrong number
Mbr is not available
Declines HRA because they think they already did it
Super sweet inbound caller
Request callback
DNC
Does HRA even though they already did it
Mbr answers with "What do you want?"
First successful call, you assign yourself to the care team
Mbr has to call you back to confirm you are who you say
Hang up before you even say hello
Member states he/she is not available
A caller that needs transferred to MS
Mbr greets you with immediate "Goodbye"
Another person in the room shouts the answers for the mbr
Completes HRA, SDOH, HC scheduling, and full PW updates
Mbr says they've already spoken to someone this week
