(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Super sweet inbound caller
Wrong number
Inbound mbr states "You called me."
Mbr jumps into long winded information before you can verify them
First successful call, you assign yourself to the care team
Member states he/she is not available
Mbr has to call you back to confirm you are who you say
Mbr is not available
Does HRA even though they already did it
A caller that needs transferred to MS
Mbr greets you with immediate "Goodbye"
Mbr doesn't believe you're part of UHC/scam
Completes HRA, SDOH, HC scheduling, and full PW updates
Mbr talks more to pets than you
Another person in the room shouts the answers for the mbr
Hang up with cussing
Declines HRA because they think they already did it
Request callback
Mbr says they've already spoken to someone this week
Mbr's tv is playing loudly in the background
Mbr answers with "What do you want?"
DNC
Music for voicemail
Hang up before you even say hello
Mbr puts you on speaker phone to talk with everyone in the house
