(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
Does HRA even though they already did it
Mbr is not available
DNC
Mbr answers with "What do you want?"
Music for voicemail
Mbr jumps into long winded information before you can verify them
Mbr greets you with immediate "Goodbye"
Request callback
Mbr doesn't believe you're part of UHC/scam
First successful call, you assign yourself to the care team
Mbr's tv is playing loudly in the background
Another person in the room shouts the answers for the mbr
Member states he/she is not available
Mbr states they don't give out PHI over the phone
Declines HRA because they think they already did it
Mbr says they've already spoken to someone this week
Mbr puts you on speaker phone to talk with everyone in the house
You got your own member!
A caller that needs transferred to MS
Inbound mbr states "You called me."
Hang up with cussing
Mbr has to call you back to confirm you are who you say
Super sweet inbound caller
Hang up before you even say hello
Mbr talks more to pets than you
Completes HRA, SDOH, HC scheduling, and full PW updates
