This bingo card has a free space and 27 words: Hang up with cussing, Super sweet inbound caller, DNC, Wrong number, Member states he/she is not available, Request callback, Declines HRA because they think they already did it, Does HRA even though they already did it, Completes HRA, SDOH, HC scheduling, and full PW updates, Mbr states they don't give out PHI over the phone, Mbr doesn't believe you're part of UHC/scam, Mbr says they've already spoken to someone this week, You got your own member!, First successful call, you assign yourself to the care team, Inbound mbr states "You called me.", Music for voicemail, Hang up before you even say hello, Mbr is not available, Mbr greets you with immediate "Goodbye", Mbr jumps into long winded information before you can verify them, Mbr has to call you back to confirm you are who you say, A caller that needs transferred to MS, Mbr talks more to pets than you, Mbr answers with "What do you want?", Mbr puts you on speaker phone to talk with everyone in the house, Mbr's tv is playing loudly in the background and Another person in the room shouts the answers for the mbr.
Nurses' Week Bingo - Night Shift Edition! | Roamer | PC CALL BINGO | Nurses' Week Bingo! | Nurses' Week Bingo!
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