Kept theconversationgoing by askingcustomer toadd us onsocial mediaCompleted50 Kanasby half ofyour shiftComplimenteda watch whenplacing a linkorder(Phone) Offered toplace an order fora customer(Email) advised tocall in to place anorder.First WorkHourcompleted(10CPH)Kept theconversationgoing by askingcustomer tosubscribe ouremails/catologPlaced anonline anofferedcomplimentaryovernightshippingCompleted100 Kanasby the endof the dayCompletedcall within a6 minutesAHTUsedcustomer'sname morethan threetimes during thecallSet up a customerfor LSJ warranty &advised it wouldbe uponevaluation from atechnicianFree!Completed15 Zendeskemails by theend of dayAskedcustomer if theyhad furtherquestions andinvited to callbackAssisted in placingonline order.Advised we can'tcancel or changeonce placed &checked in cyberAsked customerall probingquestions beforesetting up for acomplimentaryrepairModified hotkeyto personalizeemail bymentioningwatch/deviceand issuePersonalized callwith customer'sname or Modifiedhotkey topersonalize emailOffered toemailrepairform.Kept theconversationgoing by askingcustomer toadd us onsocial mediaPlaced a sendsale or providedstore contactinformation whichhad productavailableAvoid dead air bymaking small talkor calledescalatedcustomer after 3email replies.Senthandwrittennote to aCustomerCompleteda "RCEPerfect"Call/email.EmailedRCE call oremail to yourcoordiantor.Kept theconversationgoing by askingcustomer toadd us onsocial mediaCompleted50 Kanasby half ofyour shiftComplimenteda watch whenplacing a linkorder(Phone) Offered toplace an order fora customer(Email) advised tocall in to place anorder.First WorkHourcompleted(10CPH)Kept theconversationgoing by askingcustomer tosubscribe ouremails/catologPlaced anonline anofferedcomplimentaryovernightshippingCompleted100 Kanasby the endof the dayCompletedcall within a6 minutesAHTUsedcustomer'sname morethan threetimes during thecallSet up a customerfor LSJ warranty &advised it wouldbe uponevaluation from atechnicianFree!Completed15 Zendeskemails by theend of dayAskedcustomer if theyhad furtherquestions andinvited to callbackAssisted in placingonline order.Advised we can'tcancel or changeonce placed &checked in cyberAsked customerall probingquestions beforesetting up for acomplimentaryrepairModified hotkeyto personalizeemail bymentioningwatch/deviceand issuePersonalized callwith customer'sname or Modifiedhotkey topersonalize emailOffered toemailrepairform.Kept theconversationgoing by askingcustomer toadd us onsocial mediaPlaced a sendsale or providedstore contactinformation whichhad productavailableAvoid dead air bymaking small talkor calledescalatedcustomer after 3email replies.Senthandwrittennote to aCustomerCompleteda "RCEPerfect"Call/email.EmailedRCE call oremail to yourcoordiantor.

Wearables Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Kept the conversation going by asking customer to add us on social media
  2. Completed 50 Kanas by half of your shift
  3. Complimented a watch when placing a link order
  4. (Phone) Offered to place an order for a customer (Email) advised to call in to place an order.
  5. First Work Hour completed (10CPH)
  6. Kept the conversation going by asking customer to subscribe our emails/catolog
  7. Placed an online an offered complimentary overnight shipping
  8. Completed 100 Kanas by the end of the day
  9. Completed call within a 6 minutes AHT
  10. Used customer's name more than three times during the call
  11. Set up a customer for LSJ warranty & advised it would be upon evaluation from a technician
  12. Free!
  13. Completed 15 Zendesk emails by the end of day
  14. Asked customer if they had further questions and invited to call back
  15. Assisted in placing online order. Advised we can't cancel or change once placed & checked in cyber
  16. Asked customer all probing questions before setting up for a complimentary repair
  17. Modified hotkey to personalize email by mentioning watch/device and issue
  18. Personalized call with customer's name or Modified hotkey to personalize email
  19. Offered to email repair form.
  20. Kept the conversation going by asking customer to add us on social media
  21. Placed a send sale or provided store contact information which had product available
  22. Avoid dead air by making small talk or called escalated customer after 3 email replies.
  23. Sent handwritten note to a Customer
  24. Completed a "RCE Perfect" Call/email.
  25. Emailed RCE call or email to your coordiantor.