Completedcall within a6 minutesAHT(Phone) Offered toplace an order fora customer(Email) advised tocall in to place anorder.Placed anonline anofferedcomplimentaryovernightshippingKept theconversationgoing by askingcustomer toadd us onsocial mediaEmailedRCE call oremail to yourcoordiantor.Placed a sendsale or providedstore contactinformation whichhad productavailableKept theconversationgoing by askingcustomer toadd us onsocial mediaUsedcustomer'sname morethan threetimes during thecallAvoid dead air bymaking small talkor calledescalatedcustomer after 3email replies.Free!Set up a customerfor LSJ warranty &advised it wouldbe uponevaluation from atechnicianAskedcustomer if theyhad furtherquestions andinvited to callbackFirst WorkHourcompleted(10CPH)Offered toemailrepairform.Senthandwrittennote to aCustomerCompleteda "RCEPerfect"Call/email.Personalized callwith customer'sname or Modifiedhotkey topersonalize emailAsked customerall probingquestions beforesetting up for acomplimentaryrepairCompleted15 Zendeskemails by theend of dayAssisted in placingonline order.Advised we can'tcancel or changeonce placed &checked in cyberModified hotkeyto personalizeemail bymentioningwatch/deviceand issueCompleted50 Kanasby half ofyour shiftComplimenteda watch whenplacing a linkorderKept theconversationgoing by askingcustomer tosubscribe ouremails/catologCompleted100 Kanasby the endof the dayCompletedcall within a6 minutesAHT(Phone) Offered toplace an order fora customer(Email) advised tocall in to place anorder.Placed anonline anofferedcomplimentaryovernightshippingKept theconversationgoing by askingcustomer toadd us onsocial mediaEmailedRCE call oremail to yourcoordiantor.Placed a sendsale or providedstore contactinformation whichhad productavailableKept theconversationgoing by askingcustomer toadd us onsocial mediaUsedcustomer'sname morethan threetimes during thecallAvoid dead air bymaking small talkor calledescalatedcustomer after 3email replies.Free!Set up a customerfor LSJ warranty &advised it wouldbe uponevaluation from atechnicianAskedcustomer if theyhad furtherquestions andinvited to callbackFirst WorkHourcompleted(10CPH)Offered toemailrepairform.Senthandwrittennote to aCustomerCompleteda "RCEPerfect"Call/email.Personalized callwith customer'sname or Modifiedhotkey topersonalize emailAsked customerall probingquestions beforesetting up for acomplimentaryrepairCompleted15 Zendeskemails by theend of dayAssisted in placingonline order.Advised we can'tcancel or changeonce placed &checked in cyberModified hotkeyto personalizeemail bymentioningwatch/deviceand issueCompleted50 Kanasby half ofyour shiftComplimenteda watch whenplacing a linkorderKept theconversationgoing by askingcustomer tosubscribe ouremails/catologCompleted100 Kanasby the endof the day

Wearables Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed call within a 6 minutes AHT
  2. (Phone) Offered to place an order for a customer (Email) advised to call in to place an order.
  3. Placed an online an offered complimentary overnight shipping
  4. Kept the conversation going by asking customer to add us on social media
  5. Emailed RCE call or email to your coordiantor.
  6. Placed a send sale or provided store contact information which had product available
  7. Kept the conversation going by asking customer to add us on social media
  8. Used customer's name more than three times during the call
  9. Avoid dead air by making small talk or called escalated customer after 3 email replies.
  10. Free!
  11. Set up a customer for LSJ warranty & advised it would be upon evaluation from a technician
  12. Asked customer if they had further questions and invited to call back
  13. First Work Hour completed (10CPH)
  14. Offered to email repair form.
  15. Sent handwritten note to a Customer
  16. Completed a "RCE Perfect" Call/email.
  17. Personalized call with customer's name or Modified hotkey to personalize email
  18. Asked customer all probing questions before setting up for a complimentary repair
  19. Completed 15 Zendesk emails by the end of day
  20. Assisted in placing online order. Advised we can't cancel or change once placed & checked in cyber
  21. Modified hotkey to personalize email by mentioning watch/device and issue
  22. Completed 50 Kanas by half of your shift
  23. Complimented a watch when placing a link order
  24. Kept the conversation going by asking customer to subscribe our emails/catolog
  25. Completed 100 Kanas by the end of the day