Senthandwrittennote to aCustomerPlaced a sendsale or providedstore contactinformation whichhad productavailableModified hotkeyto personalizeemail bymentioningwatch/deviceand issueAssisted in placingonline order.Advised we can'tcancel or changeonce placed &checked in cyberComplimenteda watch whenplacing a linkorderFirst WorkHourcompleted(10CPH)Completed100 Kanasby the endof the dayFree!Usedcustomer'sname morethan threetimes during thecallKept theconversationgoing by askingcustomer toadd us onsocial mediaCompleteda "RCEPerfect"Call/email.Askedcustomer if theyhad furtherquestions andinvited to callbackAvoid dead air bymaking small talkor calledescalatedcustomer after 3email replies.Set up a customerfor LSJ warranty &advised it wouldbe uponevaluation from atechnicianOffered toemailrepairform.EmailedRCE call oremail to yourcoordiantor.Kept theconversationgoing by askingcustomer tosubscribe ouremails/catolog(Phone) Offered toplace an order fora customer(Email) advised tocall in to place anorder.Kept theconversationgoing by askingcustomer toadd us onsocial mediaCompletedcall within a6 minutesAHTCompleted50 Kanasby half ofyour shiftPlaced anonline anofferedcomplimentaryovernightshippingAsked customerall probingquestions beforesetting up for acomplimentaryrepairPersonalized callwith customer'sname or Modifiedhotkey topersonalize emailCompleted15 Zendeskemails by theend of daySenthandwrittennote to aCustomerPlaced a sendsale or providedstore contactinformation whichhad productavailableModified hotkeyto personalizeemail bymentioningwatch/deviceand issueAssisted in placingonline order.Advised we can'tcancel or changeonce placed &checked in cyberComplimenteda watch whenplacing a linkorderFirst WorkHourcompleted(10CPH)Completed100 Kanasby the endof the dayFree!Usedcustomer'sname morethan threetimes during thecallKept theconversationgoing by askingcustomer toadd us onsocial mediaCompleteda "RCEPerfect"Call/email.Askedcustomer if theyhad furtherquestions andinvited to callbackAvoid dead air bymaking small talkor calledescalatedcustomer after 3email replies.Set up a customerfor LSJ warranty &advised it wouldbe uponevaluation from atechnicianOffered toemailrepairform.EmailedRCE call oremail to yourcoordiantor.Kept theconversationgoing by askingcustomer tosubscribe ouremails/catolog(Phone) Offered toplace an order fora customer(Email) advised tocall in to place anorder.Kept theconversationgoing by askingcustomer toadd us onsocial mediaCompletedcall within a6 minutesAHTCompleted50 Kanasby half ofyour shiftPlaced anonline anofferedcomplimentaryovernightshippingAsked customerall probingquestions beforesetting up for acomplimentaryrepairPersonalized callwith customer'sname or Modifiedhotkey topersonalize emailCompleted15 Zendeskemails by theend of day

Wearables Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent handwritten note to a Customer
  2. Placed a send sale or provided store contact information which had product available
  3. Modified hotkey to personalize email by mentioning watch/device and issue
  4. Assisted in placing online order. Advised we can't cancel or change once placed & checked in cyber
  5. Complimented a watch when placing a link order
  6. First Work Hour completed (10CPH)
  7. Completed 100 Kanas by the end of the day
  8. Free!
  9. Used customer's name more than three times during the call
  10. Kept the conversation going by asking customer to add us on social media
  11. Completed a "RCE Perfect" Call/email.
  12. Asked customer if they had further questions and invited to call back
  13. Avoid dead air by making small talk or called escalated customer after 3 email replies.
  14. Set up a customer for LSJ warranty & advised it would be upon evaluation from a technician
  15. Offered to email repair form.
  16. Emailed RCE call or email to your coordiantor.
  17. Kept the conversation going by asking customer to subscribe our emails/catolog
  18. (Phone) Offered to place an order for a customer (Email) advised to call in to place an order.
  19. Kept the conversation going by asking customer to add us on social media
  20. Completed call within a 6 minutes AHT
  21. Completed 50 Kanas by half of your shift
  22. Placed an online an offered complimentary overnight shipping
  23. Asked customer all probing questions before setting up for a complimentary repair
  24. Personalized call with customer's name or Modified hotkey to personalize email
  25. Completed 15 Zendesk emails by the end of day