Completed50 Kanasby half ofyour shiftCompleted15 Zendeskemails by theend of dayUsedcustomer'sname morethan threetimes during thecallKept theconversationgoing by askingcustomer toadd us onsocial mediaCompleteda "RCEPerfect"Call/email.Asked customerall probingquestions beforesetting up for acomplimentaryrepairCompleted100 Kanasby the endof the dayPlaced a sendsale or providedstore contactinformation whichhad productavailableEmailedRCE call oremail to yourcoordiantor.Complimenteda watch whenplacing a linkorder(Phone) Offered toplace an order fora customer(Email) advised tocall in to place anorder.Completedcall within a6 minutesAHTAssisted in placingonline order.Advised we can'tcancel or changeonce placed &checked in cyberFree!Offered toemailrepairform.Askedcustomer if theyhad furtherquestions andinvited to callbackSenthandwrittennote to aCustomerModified hotkeyto personalizeemail bymentioningwatch/deviceand issueFirst WorkHourcompleted(10CPH)Placed anonline anofferedcomplimentaryovernightshippingKept theconversationgoing by askingcustomer tosubscribe ouremails/catologKept theconversationgoing by askingcustomer toadd us onsocial mediaPersonalized callwith customer'sname or Modifiedhotkey topersonalize emailAvoid dead air bymaking small talkor calledescalatedcustomer after 3email replies.Set up a customerfor LSJ warranty &advised it wouldbe uponevaluation from atechnicianCompleted50 Kanasby half ofyour shiftCompleted15 Zendeskemails by theend of dayUsedcustomer'sname morethan threetimes during thecallKept theconversationgoing by askingcustomer toadd us onsocial mediaCompleteda "RCEPerfect"Call/email.Asked customerall probingquestions beforesetting up for acomplimentaryrepairCompleted100 Kanasby the endof the dayPlaced a sendsale or providedstore contactinformation whichhad productavailableEmailedRCE call oremail to yourcoordiantor.Complimenteda watch whenplacing a linkorder(Phone) Offered toplace an order fora customer(Email) advised tocall in to place anorder.Completedcall within a6 minutesAHTAssisted in placingonline order.Advised we can'tcancel or changeonce placed &checked in cyberFree!Offered toemailrepairform.Askedcustomer if theyhad furtherquestions andinvited to callbackSenthandwrittennote to aCustomerModified hotkeyto personalizeemail bymentioningwatch/deviceand issueFirst WorkHourcompleted(10CPH)Placed anonline anofferedcomplimentaryovernightshippingKept theconversationgoing by askingcustomer tosubscribe ouremails/catologKept theconversationgoing by askingcustomer toadd us onsocial mediaPersonalized callwith customer'sname or Modifiedhotkey topersonalize emailAvoid dead air bymaking small talkor calledescalatedcustomer after 3email replies.Set up a customerfor LSJ warranty &advised it wouldbe uponevaluation from atechnician

Wearables Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed 50 Kanas by half of your shift
  2. Completed 15 Zendesk emails by the end of day
  3. Used customer's name more than three times during the call
  4. Kept the conversation going by asking customer to add us on social media
  5. Completed a "RCE Perfect" Call/email.
  6. Asked customer all probing questions before setting up for a complimentary repair
  7. Completed 100 Kanas by the end of the day
  8. Placed a send sale or provided store contact information which had product available
  9. Emailed RCE call or email to your coordiantor.
  10. Complimented a watch when placing a link order
  11. (Phone) Offered to place an order for a customer (Email) advised to call in to place an order.
  12. Completed call within a 6 minutes AHT
  13. Assisted in placing online order. Advised we can't cancel or change once placed & checked in cyber
  14. Free!
  15. Offered to email repair form.
  16. Asked customer if they had further questions and invited to call back
  17. Sent handwritten note to a Customer
  18. Modified hotkey to personalize email by mentioning watch/device and issue
  19. First Work Hour completed (10CPH)
  20. Placed an online an offered complimentary overnight shipping
  21. Kept the conversation going by asking customer to subscribe our emails/catolog
  22. Kept the conversation going by asking customer to add us on social media
  23. Personalized call with customer's name or Modified hotkey to personalize email
  24. Avoid dead air by making small talk or called escalated customer after 3 email replies.
  25. Set up a customer for LSJ warranty & advised it would be upon evaluation from a technician