EmailedRCE call oremail to yourcoordiantor.Personalized callwith customer'sname or Modifiedhotkey topersonalize emailAssisted in placingonline order.Advised we can'tcancel or changeonce placed &checked in cyberComplimenteda watch whenplacing a linkorderAvoid dead air bymaking small talkor calledescalatedcustomer after 3email replies.Completedcall within a6 minutesAHTSet up a customerfor LSJ warranty &advised it wouldbe uponevaluation from atechnicianCompleted15 Zendeskemails by theend of dayAskedcustomer if theyhad furtherquestions andinvited to callbackOffered toemailrepairform.First WorkHourcompleted(10CPH)Placed anonline anofferedcomplimentaryovernightshippingPlaced a sendsale or providedstore contactinformation whichhad productavailableCompleteda "RCEPerfect"Call/email.(Phone) Offered toplace an order fora customer(Email) advised tocall in to place anorder.Completed100 Kanasby the endof the dayKept theconversationgoing by askingcustomer toadd us onsocial mediaKept theconversationgoing by askingcustomer toadd us onsocial mediaModified hotkeyto personalizeemail bymentioningwatch/deviceand issueUsedcustomer'sname morethan threetimes during thecallCompleted50 Kanasby half ofyour shiftSenthandwrittennote to aCustomerFree!Asked customerall probingquestions beforesetting up for acomplimentaryrepairKept theconversationgoing by askingcustomer tosubscribe ouremails/catologEmailedRCE call oremail to yourcoordiantor.Personalized callwith customer'sname or Modifiedhotkey topersonalize emailAssisted in placingonline order.Advised we can'tcancel or changeonce placed &checked in cyberComplimenteda watch whenplacing a linkorderAvoid dead air bymaking small talkor calledescalatedcustomer after 3email replies.Completedcall within a6 minutesAHTSet up a customerfor LSJ warranty &advised it wouldbe uponevaluation from atechnicianCompleted15 Zendeskemails by theend of dayAskedcustomer if theyhad furtherquestions andinvited to callbackOffered toemailrepairform.First WorkHourcompleted(10CPH)Placed anonline anofferedcomplimentaryovernightshippingPlaced a sendsale or providedstore contactinformation whichhad productavailableCompleteda "RCEPerfect"Call/email.(Phone) Offered toplace an order fora customer(Email) advised tocall in to place anorder.Completed100 Kanasby the endof the dayKept theconversationgoing by askingcustomer toadd us onsocial mediaKept theconversationgoing by askingcustomer toadd us onsocial mediaModified hotkeyto personalizeemail bymentioningwatch/deviceand issueUsedcustomer'sname morethan threetimes during thecallCompleted50 Kanasby half ofyour shiftSenthandwrittennote to aCustomerFree!Asked customerall probingquestions beforesetting up for acomplimentaryrepairKept theconversationgoing by askingcustomer tosubscribe ouremails/catolog

Wearables Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Emailed RCE call or email to your coordiantor.
  2. Personalized call with customer's name or Modified hotkey to personalize email
  3. Assisted in placing online order. Advised we can't cancel or change once placed & checked in cyber
  4. Complimented a watch when placing a link order
  5. Avoid dead air by making small talk or called escalated customer after 3 email replies.
  6. Completed call within a 6 minutes AHT
  7. Set up a customer for LSJ warranty & advised it would be upon evaluation from a technician
  8. Completed 15 Zendesk emails by the end of day
  9. Asked customer if they had further questions and invited to call back
  10. Offered to email repair form.
  11. First Work Hour completed (10CPH)
  12. Placed an online an offered complimentary overnight shipping
  13. Placed a send sale or provided store contact information which had product available
  14. Completed a "RCE Perfect" Call/email.
  15. (Phone) Offered to place an order for a customer (Email) advised to call in to place an order.
  16. Completed 100 Kanas by the end of the day
  17. Kept the conversation going by asking customer to add us on social media
  18. Kept the conversation going by asking customer to add us on social media
  19. Modified hotkey to personalize email by mentioning watch/device and issue
  20. Used customer's name more than three times during the call
  21. Completed 50 Kanas by half of your shift
  22. Sent handwritten note to a Customer
  23. Free!
  24. Asked customer all probing questions before setting up for a complimentary repair
  25. Kept the conversation going by asking customer to subscribe our emails/catolog