This bingo card has 25 words: Assisted in placing online order. Advised we can't cancel or change once placed & checked in cyber, First Work Hour completed (10CPH), Completed a "RCE Perfect" Call/email., Complimented a watch when placing a link order, Avoid dead air by making small talk or called escalated customer after 3 email replies., Sent handwritten note to a Customer, Kept the conversation going by asking customer to add us on social media, Completed call within a 6 minutes AHT, Offered to email repair form., Placed a send sale or provided store contact information which had product available, Kept the conversation going by asking customer to subscribe our emails/catolog, Personalized call with customer's name or Modified hotkey to personalize email, Free!, Completed 100 Kanas by the end of the day, Asked customer all probing questions before setting up for a complimentary repair, Completed 50 Kanas by half of your shift, Set up a customer for LSJ warranty & advised it would be upon evaluation from a technician, Kept the conversation going by asking customer to add us on social media, Placed an online an offered complimentary overnight shipping, Emailed RCE call or email to your coordiantor., Asked customer if they had further questions and invited to call back, Used customer's name more than three times during the call, (Phone) Offered to place an order for a customer (Email) advised to call in to place an order., Completed 15 Zendesk emails by the end of day and Modified hotkey to personalize email by mentioning watch/device and issue.
⚠ This card has duplicate items: Kept the conversation going by asking customer to add us on social media (2)
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