(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Gives card# instead of acct# for payment
I3 ID:
Repeat caller-same request, multiple CSRs
I3 ID:
Refusal to accept fault/take ownership
I3 ID:
Multiple calls from the same client on ACD line
I3 ID:
DC on Annuity
I3 ID:
Client asking for specific CSR
I3 ID:
Life stories/TMI
I3 ID:
Bank account hacked
I3 ID:
Client Cried
I3 ID:
Multiple bene changes in short time frame
I3 ID:
Bene calling on policy while insured still living
I3 ID: