Client askingfor specificCSRI3 ID: AskedandansweredI3 ID: UnrealisticUSPSexpectationsI3 ID: PreviousemployeeI3 ID: Multiple benechanges inshort timeframeI3 ID: CSR makesup excuse toget off a neverending callI3 ID: Repeatedrequests, nofollowthroughI3 ID: Callerthreatenedattorney/inscommissionerI3 ID:BankaccounthackedI3 ID: Bene callingon policywhile insuredstill livingI3 ID: Didn't havepolicy#/clientIDI3 ID: ClientCriedI3 ID: Clientcalled me apet nameI3 ID: Repeat caller-same request,multiple CSRsI3 ID: POA noton fileI3 ID: DC onAnnuityI3 ID: Has moveda lot/multiplewrongaddressesI3 ID: Multiple callsfrom thesame clienton ACD lineI3 ID: Gives card#instead ofacct# forpaymentI3 ID: Refusal toacceptfault/takeownershipI3 ID: CrashingULI3 ID: "Let mespeak toyourmanager"I3 ID: Lifestories/TMII3 ID: "I've been aclient ofW&S for XXyears!"I3 ID: Client askingfor specificCSRI3 ID: AskedandansweredI3 ID: UnrealisticUSPSexpectationsI3 ID: PreviousemployeeI3 ID: Multiple benechanges inshort timeframeI3 ID: CSR makesup excuse toget off a neverending callI3 ID: Repeatedrequests, nofollowthroughI3 ID: Callerthreatenedattorney/inscommissionerI3 ID:BankaccounthackedI3 ID: Bene callingon policywhile insuredstill livingI3 ID: Didn't havepolicy#/clientIDI3 ID: ClientCriedI3 ID: Clientcalled me apet nameI3 ID: Repeat caller-same request,multiple CSRsI3 ID: POA noton fileI3 ID: DC onAnnuityI3 ID: Has moveda lot/multiplewrongaddressesI3 ID: Multiple callsfrom thesame clienton ACD lineI3 ID: Gives card#instead ofacct# forpaymentI3 ID: Refusal toacceptfault/takeownershipI3 ID: CrashingULI3 ID: "Let mespeak toyourmanager"I3 ID: Lifestories/TMII3 ID: "I've been aclient ofW&S for XXyears!"I3 ID: 

AOS Div D Legion Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Client asking for specific CSR I3 ID:
  2. Asked and answered I3 ID:
  3. Unrealistic USPS expectations I3 ID:
  4. Previous employee I3 ID:
  5. Multiple bene changes in short time frame I3 ID:
  6. CSR makes up excuse to get off a never ending call I3 ID:
  7. Repeated requests, no follow through I3 ID:
  8. Caller threatened attorney/ins commissioner I3 ID:
  9. Bank account hacked I3 ID:
  10. Bene calling on policy while insured still living I3 ID:
  11. Didn't have policy#/client ID I3 ID:
  12. Client Cried I3 ID:
  13. Client called me a pet name I3 ID:
  14. Repeat caller-same request, multiple CSRs I3 ID:
  15. POA not on file I3 ID:
  16. DC on Annuity I3 ID:
  17. Has moved a lot/multiple wrong addresses I3 ID:
  18. Multiple calls from the same client on ACD line I3 ID:
  19. Gives card# instead of acct# for payment I3 ID:
  20. Refusal to accept fault/take ownership I3 ID:
  21. Crashing UL I3 ID:
  22. "Let me speak to your manager" I3 ID:
  23. Life stories/TMI I3 ID:
  24. "I've been a client of W&S for XX years!" I3 ID: