CustomerComplimentAboveandBeyondResolveSMSIssueTestingtheResolutionPleasantTone &DemeanorExpressAppreciationInvolvetoResolveRecap theResolutionWalkthroughSelfServiceEfficientToolUsageGenuineConnectionInternationalRe-rateConfirmNeedsMetRetainedCustomerResolveDataIssueDe-escalateUpsetCallerImmediateAEROffer APersonalizeSolutionMaintainWillingnessTo Assist"ICHYWT"CustomerComplimentSettingProperExpectationPersonalizeClosingAddressthecustomerby nameConveyOwnershipCustomerComplimentAboveandBeyondResolveSMSIssueTestingtheResolutionPleasantTone &DemeanorExpressAppreciationInvolvetoResolveRecap theResolutionWalkthroughSelfServiceEfficientToolUsageGenuineConnectionInternationalRe-rateConfirmNeedsMetRetainedCustomerResolveDataIssueDe-escalateUpsetCallerImmediateAEROffer APersonalizeSolutionMaintainWillingnessTo Assist"ICHYWT"CustomerComplimentSettingProperExpectationPersonalizeClosingAddressthecustomerby nameConveyOwnership

Livin' The Promise Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Customer Compliment
  2. Above and Beyond
  3. Resolve SMS Issue
  4. Testing the Resolution
  5. Pleasant Tone & Demeanor
  6. Express Appreciation
  7. Involve to Resolve
  8. Recap the Resolution
  9. Walk through Self Service
  10. Efficient Tool Usage
  11. Genuine Connection
  12. International Re-rate
  13. Confirm Needs Met
  14. Retained Customer
  15. Resolve Data Issue
  16. De-escalate Upset Caller
  17. Immediate AER
  18. Offer A Personalize Solution
  19. Maintain Willingness To Assist "ICHYWT"
  20. Customer Compliment
  21. Setting Proper Expectation
  22. Personalize Closing
  23. Address the customer by name
  24. Convey Ownership