This bingo card has a free space and 24 words: Testing the Resolution, Efficient Tool Usage, Address the customer by name, Genuine Connection, Personalize Closing, Recap the Resolution, Immediate AER, Convey Ownership, De-escalate Upset Caller, Involve to Resolve, Customer Compliment, Above and Beyond, International Re-rate, Resolve Data Issue, Resolve SMS Issue, Walk through Self Service, Confirm Needs Met, Express Appreciation, Offer A Personalize Solution, Maintain Willingness To Assist "ICHYWT", Pleasant Tone & Demeanor, Setting Proper Expectation, Retained Customer and Customer Compliment.
Beat the Heat - T1 | Beat the Heat - Leadership | Beat the Heat - Leadership | Call Flow Bingo | FMLA Customer-Centricity Bingo
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