(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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MAC issue (Escalate to Tim)
Responds to closed ticket
Boomer
C-O-H-E-N, Cohen
Thinks they know what the issue is
"Why is it broken"
IT Aura resolution
Claims they have rebooted
PEBKAC Error
"Remote on to my computer!"
"Sorry, who are you?"
Doesn't know what company they're from
Emails techs directly
10 year old device they want working like new
BSOD
User thinks they have a virus because they've allowed chrome notifications on a dodgy site