(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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10 year old device they want working like new
IT Aura resolution
C-O-H-E-N, Cohen
"It was working yesterday"
Boomer
Doesn't know what company they're from
Thinks they know what the issue is
"Sorry, who are you?"
Reopened old ticket for different issue
MAC issue (Escalate to Tim)
Lenovo Issue
"Can I speak to..."
User thinks they have a virus because they've allowed chrome notifications on a dodgy site