(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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BSOD
"Remote on to my computer!"
"Can I speak to..."
MAC issue (Escalate to Tim)
"It was working yesterday"
Emails then calls
10 year old device they want working like new
Reopened old ticket for different issue
"Sorry, who are you?"
User thinks they have a virus because they've allowed chrome notifications on a dodgy site
