(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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MAC issue (Escalate to Tim)
C-O-H-E-N, Cohen
Lenovo Issue
PEBKAC Error
Hasn't rebooted
"Referral to Good-Dog"
"Can I speak to..."
10 year old device they want working like new
IT Aura resolution
Emails techs directly
Doesn't know what company they're from
"Why is it broken"
Responds to closed ticket
"It was working yesterday"
Emails then calls
Thinks they know what the issue is
"Sorry, who are you?"
Claims they have rebooted
User thinks they have a virus because they've allowed chrome notifications on a dodgy site
