(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Promise to pay by end of month
Customer agrees to full payment
Customer requests statement
Customer makes first payment in over 3 months
Left a message with a 3rd party and asked for permission to call back
Customer requests pay out figure
Received a compliment from a customer
10 RPC
Cleared arrears via debit card
Made 50 calls today
Called a wrong number
Customer disputes account details
Collected payment on first call
Resolved a dispute
Successfully set up a payment plan
Customer calls back from a reference/skip call
Customer escalates call to a manager
Negotiated a settlement
Customer hangs up within 2 minutes
SW customer with 2 first names (First and Last)
Phone number is disconnected
Effectively used positives and negatives to negotiate with customer into a payment
