SW customer with 2 first names (First and Last) Customer hangs up within 2 minutes 10 RPC Left a message with a 3rd party and asked for permission to call back Resolved a dispute Effectively used positives and negatives to negotiate with customer into a payment Promise to pay by end of month Customer requests pay out figure Confirmed correct contact details Called a wrong number Customer escalates call to a manager Made 50 calls today Customer pays in full Customer makes first payment in over 3 months Customer calls back from a reference/skip call Call lasts over 20 minutes Phone number is disconnected Left a voicemail Received a compliment from a customer Negotiated a settlement Collected payment on first call Customer requests statement Cleared arrears via debit card Customer agrees to full payment Successfully set up a payment plan Customer disputes account details SW customer with 2 first names (First and Last) Customer hangs up within 2 minutes 10 RPC Left a message with a 3rd party and asked for permission to call back Resolved a dispute Effectively used positives and negatives to negotiate with customer into a payment Promise to pay by end of month Customer requests pay out figure Confirmed correct contact details Called a wrong number Customer escalates call to a manager Made 50 calls today Customer pays in full Customer makes first payment in over 3 months Customer calls back from a reference/skip call Call lasts over 20 minutes Phone number is disconnected Left a voicemail Received a compliment from a customer Negotiated a settlement Collected payment on first call Customer requests statement Cleared arrears via debit card Customer agrees to full payment Successfully set up a payment plan Customer disputes account details
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
SW customer with 2 first names (First and Last)
Customer hangs up within 2 minutes
10 RPC
Left a message with a 3rd party and asked for permission to call back
Resolved a dispute
Effectively used positives and negatives to negotiate with customer into a payment
Promise to pay by end of month
Customer requests pay out figure
Confirmed correct contact details
Called a wrong number
Customer escalates call to a manager
Made 50 calls today
Customer pays in full
Customer makes first payment in over 3 months
Customer calls back from a reference/skip call
Call lasts over 20 minutes
Phone number is disconnected
Left a voicemail
Received a compliment from a customer
Negotiated a settlement
Collected payment on first call
Customer requests statement
Cleared arrears via debit card
Customer agrees to full payment
Successfully set up a payment plan
Customer disputes account details