(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer requests pay out figure
Customer pays in full
Call lasts over 20 minutes
Left a message with a 3rd party and asked for permission to call back
Promise to pay by end of month
SW customer with 2 first names (First and Last)
Customer disputes account details
Left a voicemail
Customer hangs up within 2 minutes
Customer agrees to full payment
Customer makes first payment in over 3 months
Phone number is disconnected
Customer requests statement
Collected payment on first call
Resolved a dispute
Made 50 calls today
Called a wrong number
Successfully set up a payment plan
Effectively used positives and negatives to negotiate with customer into a payment
