SWcustomerwith 2 firstnames (Firstand Last)Customerhangs upwithin 2minutes10RPCLeft a messagewith a 3rd partyand asked forpermission tocall backResolveda disputeEffectively usedpositives andnegatives tonegotiate withcustomer into apaymentPromiseto pay byend ofmonthCustomerrequestspay outfigureConfirmedcorrectcontactdetailsCalleda wrongnumberCustomerescalatescall to amanagerMade50 callstodayCustomerpays infullCustomermakes firstpayment inover 3monthsCustomercalls backfrom areference/skipcallCall lastsover 20minutesPhonenumber isdisconnectedLeft avoicemailReceived acomplimentfrom acustomerNegotiatedasettlementCollectedpaymenton firstcallCustomerrequestsstatementClearedarrearsvia debitcardCustomeragrees tofullpaymentSuccessfullyset up apaymentplanCustomerdisputesaccountdetailsSWcustomerwith 2 firstnames (Firstand Last)Customerhangs upwithin 2minutes10RPCLeft a messagewith a 3rd partyand asked forpermission tocall backResolveda disputeEffectively usedpositives andnegatives tonegotiate withcustomer into apaymentPromiseto pay byend ofmonthCustomerrequestspay outfigureConfirmedcorrectcontactdetailsCalleda wrongnumberCustomerescalatescall to amanagerMade50 callstodayCustomerpays infullCustomermakes firstpayment inover 3monthsCustomercalls backfrom areference/skipcallCall lastsover 20minutesPhonenumber isdisconnectedLeft avoicemailReceived acomplimentfrom acustomerNegotiatedasettlementCollectedpaymenton firstcallCustomerrequestsstatementClearedarrearsvia debitcardCustomeragrees tofullpaymentSuccessfullyset up apaymentplanCustomerdisputesaccountdetails

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SW customer with 2 first names (First and Last)
  2. Customer hangs up within 2 minutes
  3. 10 RPC
  4. Left a message with a 3rd party and asked for permission to call back
  5. Resolved a dispute
  6. Effectively used positives and negatives to negotiate with customer into a payment
  7. Promise to pay by end of month
  8. Customer requests pay out figure
  9. Confirmed correct contact details
  10. Called a wrong number
  11. Customer escalates call to a manager
  12. Made 50 calls today
  13. Customer pays in full
  14. Customer makes first payment in over 3 months
  15. Customer calls back from a reference/skip call
  16. Call lasts over 20 minutes
  17. Phone number is disconnected
  18. Left a voicemail
  19. Received a compliment from a customer
  20. Negotiated a settlement
  21. Collected payment on first call
  22. Customer requests statement
  23. Cleared arrears via debit card
  24. Customer agrees to full payment
  25. Successfully set up a payment plan
  26. Customer disputes account details