(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
Promise to pay by end of month
Resolved a dispute
Customer escalates call to a manager
SW customer with 2 first names (First and Last)
Customer hangs up within 2 minutes
Customer pays in full
Made 50 calls today
Phone number is disconnected
Cleared arrears via debit card
Received a compliment from a customer
Left a message with a 3rd party and asked for permission to call back
Collected payment on first call
Customer agrees to full payment
Called a wrong number
Customer requests statement
Call lasts over 20 minutes
Customer makes first payment in over 3 months
10 RPC
Customer calls back from a reference/skip call
Customer requests pay out figure
Left a voicemail
Effectively used positives and negatives to negotiate with customer into a payment
