(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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restated inquiry and acknowledged situation
used an action statement
be positive
Verified callers first and last name
word choice: match their words and style
show engagement
use proper volume either softer or louder
foster a two-way conversation
when confusion is recognized, rephrase and clarify
