This bingo card has a free space and 27 words: Thanked for calling, respond in a meaningful way, allowed the ah to speak without interruption, show engagement, used tools and resources available, confidently controlled the call, be yourself, address underlying needs, Stated name and state, be invested start to finish, restated inquiry and acknowledged situation, show respect, use proper volume either softer or louder, Used a power word, listened with intent to hear, be empathetic, Verified callers first and last name, confirm understanding, acknowledge and appreciate loyalty, word choice: match their words and style, when confusion is recognized, rephrase and clarify, verified al general authentication, used an action statement, used proper pace either faster or slower, sound natural and sincere, be positive and foster a two-way conversation.
Dean Foods Bingo | Suffix Bingo | Prince Ea | SUNFIRE SERVICES BINGO 1 | Parts of Speech Bingo
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