CustomerliedDroppedCallTold CSRtheirwhole lifestoryDoesn'tknowmodel orDOMwantsrefundFromOverrideto AutoOnLanguageBarrier"I don'tsee thegreenlight"wantsall unitsreplacedWiringIssueActualdefectiveproductClaimRequiredWaits overa month tocall aboutfalse alarmsXth timeI'vecallednot ourunitSoundsnotsobercustomergoes on arant aboutour unitscall lastsover 30minutesHowto BuyCustomerCurses"I'm amasterelectrician""the FD saidthey neededto bereplaced"Escalation"I've beenwaiting overx days formyreplacement"SameCustomerSameDayCan yousee myprogram?Can I talkto asupervisorsupervisorcall backCustomerliedDroppedCallTold CSRtheirwhole lifestoryDoesn'tknowmodel orDOMwantsrefundFromOverrideto AutoOnLanguageBarrier"I don'tsee thegreenlight"wantsall unitsreplacedWiringIssueActualdefectiveproductClaimRequiredWaits overa month tocall aboutfalse alarmsXth timeI'vecallednot ourunitSoundsnotsobercustomergoes on arant aboutour unitscall lastsover 30minutesHowto BuyCustomerCurses"I'm amasterelectrician""the FD saidthey neededto bereplaced"Escalation"I've beenwaiting overx days formyreplacement"SameCustomerSameDayCan yousee myprogram?Can I talkto asupervisorsupervisorcall back

Night Shift BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
B
4
B
5
B
6
B
7
B
8
G
9
O
10
N
11
G
12
B
13
N
14
I
15
I
16
O
17
O
18
G
19
G
20
O
21
G
22
G
23
I
24
N
25
N
26
O
27
N
28
I
  1. I-Customer lied
  2. I-Dropped Call
  3. B-Told CSR their whole life story
  4. B-Doesn't know model or DOM
  5. B-wants refund
  6. B-From Override to Auto On
  7. B-Language Barrier
  8. G-"I don't see the green light"
  9. O-wants all units replaced
  10. N-Wiring Issue
  11. G-Actual defective product
  12. B-Claim Required
  13. N-Waits over a month to call about false alarms
  14. I-Xth time I've called
  15. I-not our unit
  16. O-Sounds not sober
  17. O-customer goes on a rant about our units
  18. G-call lasts over 30 minutes
  19. G-How to Buy
  20. O-Customer Curses
  21. G-"I'm a master electrician"
  22. G-"the FD said they needed to be replaced"
  23. I-Escalation
  24. N-"I've been waiting over x days for my replacement"
  25. N-Same Customer Same Day
  26. O-Can you see my program?
  27. N-Can I talk to a supervisor
  28. I-supervisor call back