WiringIssueHowto Buy"the FD saidthey neededto bereplaced"Xth timeI'vecalledSameCustomerSameDayDroppedCallcustomergoes on arant aboutour unitssupervisorcall backClaimRequiredFromOverrideto AutoOn"I've beenwaiting overx days formyreplacement"wantsall unitsreplacedDoesn'tknowmodel orDOMTold CSRtheirwhole lifestory"I'm amasterelectrician"call lastsover 30minutesActualdefectiveproductWaits overa month tocall aboutfalse alarmsnot ourunit"I don'tsee thegreenlight"Can yousee myprogram?wantsrefundCustomerCursesLanguageBarrierSoundsnotsoberCan I talkto asupervisorCustomerliedEscalationWiringIssueHowto Buy"the FD saidthey neededto bereplaced"Xth timeI'vecalledSameCustomerSameDayDroppedCallcustomergoes on arant aboutour unitssupervisorcall backClaimRequiredFromOverrideto AutoOn"I've beenwaiting overx days formyreplacement"wantsall unitsreplacedDoesn'tknowmodel orDOMTold CSRtheirwhole lifestory"I'm amasterelectrician"call lastsover 30minutesActualdefectiveproductWaits overa month tocall aboutfalse alarmsnot ourunit"I don'tsee thegreenlight"Can yousee myprogram?wantsrefundCustomerCursesLanguageBarrierSoundsnotsoberCan I talkto asupervisorCustomerliedEscalation

Night Shift BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
G
4
I
5
N
6
I
7
O
8
I
9
B
10
B
11
N
12
O
13
B
14
B
15
G
16
G
17
G
18
N
19
I
20
G
21
O
22
B
23
O
24
B
25
O
26
N
27
I
28
I
  1. N-Wiring Issue
  2. G-How to Buy
  3. G-"the FD said they needed to be replaced"
  4. I-Xth time I've called
  5. N-Same Customer Same Day
  6. I-Dropped Call
  7. O-customer goes on a rant about our units
  8. I-supervisor call back
  9. B-Claim Required
  10. B-From Override to Auto On
  11. N-"I've been waiting over x days for my replacement"
  12. O-wants all units replaced
  13. B-Doesn't know model or DOM
  14. B-Told CSR their whole life story
  15. G-"I'm a master electrician"
  16. G-call lasts over 30 minutes
  17. G-Actual defective product
  18. N-Waits over a month to call about false alarms
  19. I-not our unit
  20. G-"I don't see the green light"
  21. O-Can you see my program?
  22. B-wants refund
  23. O-Customer Curses
  24. B-Language Barrier
  25. O-Sounds not sober
  26. N-Can I talk to a supervisor
  27. I-Customer lied
  28. I-Escalation