EscalationDroppedCallwantsrefund"the FD saidthey neededto bereplaced"customergoes on arant aboutour units"I've beenwaiting overx days formyreplacement"call lastsover 30minutesCan I talkto asupervisorHowto Buysupervisorcall backXth timeI'vecalledCustomerliedCan yousee myprogram?WiringIssueTold CSRtheirwhole lifestoryDoesn'tknowmodel orDOMSameCustomerSameDaynot ourunit"I don'tsee thegreenlight"ActualdefectiveproductClaimRequiredSoundsnotsoberFromOverrideto AutoOn"I'm amasterelectrician"CustomerCurseswantsall unitsreplacedLanguageBarrierWaits overa month tocall aboutfalse alarmsEscalationDroppedCallwantsrefund"the FD saidthey neededto bereplaced"customergoes on arant aboutour units"I've beenwaiting overx days formyreplacement"call lastsover 30minutesCan I talkto asupervisorHowto Buysupervisorcall backXth timeI'vecalledCustomerliedCan yousee myprogram?WiringIssueTold CSRtheirwhole lifestoryDoesn'tknowmodel orDOMSameCustomerSameDaynot ourunit"I don'tsee thegreenlight"ActualdefectiveproductClaimRequiredSoundsnotsoberFromOverrideto AutoOn"I'm amasterelectrician"CustomerCurseswantsall unitsreplacedLanguageBarrierWaits overa month tocall aboutfalse alarms

Night Shift BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
B
4
G
5
O
6
N
7
G
8
N
9
G
10
I
11
I
12
I
13
O
14
N
15
B
16
B
17
N
18
I
19
G
20
G
21
B
22
O
23
B
24
G
25
O
26
O
27
B
28
N
  1. I-Escalation
  2. I-Dropped Call
  3. B-wants refund
  4. G-"the FD said they needed to be replaced"
  5. O-customer goes on a rant about our units
  6. N-"I've been waiting over x days for my replacement"
  7. G-call lasts over 30 minutes
  8. N-Can I talk to a supervisor
  9. G-How to Buy
  10. I-supervisor call back
  11. I-Xth time I've called
  12. I-Customer lied
  13. O-Can you see my program?
  14. N-Wiring Issue
  15. B-Told CSR their whole life story
  16. B-Doesn't know model or DOM
  17. N-Same Customer Same Day
  18. I-not our unit
  19. G-"I don't see the green light"
  20. G-Actual defective product
  21. B-Claim Required
  22. O-Sounds not sober
  23. B-From Override to Auto On
  24. G-"I'm a master electrician"
  25. O-Customer Curses
  26. O-wants all units replaced
  27. B-Language Barrier
  28. N-Waits over a month to call about false alarms