SoundsnotsoberCan I talkto asupervisor"I don'tsee thegreenlight"WiringIssuecustomergoes on arant aboutour unitsTold CSRtheirwhole lifestorywantsall unitsreplacedHowto Buy"I'm amasterelectrician""the FD saidthey neededto bereplaced"Xth timeI'vecalledFromOverrideto AutoOnEscalationDroppedCallwantsrefundActualdefectiveproductCan yousee myprogram?"I've beenwaiting overx days formyreplacement"Waits overa month tocall aboutfalse alarmsLanguageBarrierCustomerCursescall lastsover 30minutesnot ourunitDoesn'tknowmodel orDOMSameCustomerSameDaysupervisorcall backCustomerliedClaimRequiredSoundsnotsoberCan I talkto asupervisor"I don'tsee thegreenlight"WiringIssuecustomergoes on arant aboutour unitsTold CSRtheirwhole lifestorywantsall unitsreplacedHowto Buy"I'm amasterelectrician""the FD saidthey neededto bereplaced"Xth timeI'vecalledFromOverrideto AutoOnEscalationDroppedCallwantsrefundActualdefectiveproductCan yousee myprogram?"I've beenwaiting overx days formyreplacement"Waits overa month tocall aboutfalse alarmsLanguageBarrierCustomerCursescall lastsover 30minutesnot ourunitDoesn'tknowmodel orDOMSameCustomerSameDaysupervisorcall backCustomerliedClaimRequired

Night Shift BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
G
4
N
5
O
6
B
7
O
8
G
9
G
10
G
11
I
12
B
13
I
14
I
15
B
16
G
17
O
18
N
19
N
20
B
21
O
22
G
23
I
24
B
25
N
26
I
27
I
28
B
  1. O-Sounds not sober
  2. N-Can I talk to a supervisor
  3. G-"I don't see the green light"
  4. N-Wiring Issue
  5. O-customer goes on a rant about our units
  6. B-Told CSR their whole life story
  7. O-wants all units replaced
  8. G-How to Buy
  9. G-"I'm a master electrician"
  10. G-"the FD said they needed to be replaced"
  11. I-Xth time I've called
  12. B-From Override to Auto On
  13. I-Escalation
  14. I-Dropped Call
  15. B-wants refund
  16. G-Actual defective product
  17. O-Can you see my program?
  18. N-"I've been waiting over x days for my replacement"
  19. N-Waits over a month to call about false alarms
  20. B-Language Barrier
  21. O-Customer Curses
  22. G-call lasts over 30 minutes
  23. I-not our unit
  24. B-Doesn't know model or DOM
  25. N-Same Customer Same Day
  26. I-supervisor call back
  27. I-Customer lied
  28. B-Claim Required