This bingo card has a free space and 28 words: Doesn't know model or DOM, Dropped Call, Can I talk to a supervisor, "I'm a master electrician", Sounds not sober, Told CSR their whole life story, Xth time I've called, Waits over a month to call about false alarms, "the FD said they needed to be replaced", Can you see my program?, wants refund, not our unit, call lasts over 30 minutes, wants all units replaced, From Override to Auto On, supervisor call back, "I've been waiting over x days for my replacement", "I don't see the green light", customer goes on a rant about our units, Language Barrier, Customer lied, Wiring Issue, Actual defective product, Customer Curses, Claim Required, Escalation, Same Customer Same Day and How to Buy.
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