(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Fact: Put the Customer First
Fact: Establish a direct line to a human for those who need it
Handled a call from a customer residing in FL
Fact: Respond with empathy
Fact: Learn from your mistakes
Fact: Provide thorough education and training for your staff
Stood at my desk for at least 2 hours today
Fact: Harness the power of technology
Engaged in auditable laughter with a customer
Customer gave you a compliment
Handled 20 customer emails today (or called out on 20 interviews)
Complimented a Co-worker on how they handled a call today
Fact: Actively listen
Resolved 15 customer calls today
Greeted a customer warmly
Assisted a co-worker with a question or problem
brought lunch from home today
Handled 10 customer emails today (or called out on 10 interviews)
Spoke to a Customer with a name starting with a "B"
Spoke to a Customer with a name starting with a "G"
Fact: Establish high-level values and processes
Fact: Offer multiple channels of support
Fact: Provide resources for FAQs
Handled a call from a customer residing in CO
Handled a call from a customer residing in NE
Resolved 20 customer calls today
Spoke to a Customer with a name starting with a "D"
Spoke to a Customer with a name starting with a "V"
