(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Handled 20 customer emails today (or called out on 20 interviews)
Engaged in auditable laughter with a customer
Fact: Establish high-level values and processes
Fact: Offer multiple channels of support
Fact: Provide resources for FAQs
Handled a call from a customer residing in FL
On the queue before my shift began
Stood at my desk for at least 2 hours today
Customer gave you a compliment
Spoke to a Customer with a name starting with a "B"
Handled a call from a customer residing in NE
Handled a call from a customer residing in CO
Resolved 20 customer calls today
Greeted a customer warmly
Assisted a co-worker with a question or problem
brought lunch from home today
Fact: Establish a direct line to a human for those who need it
Resolved 15 customer calls today
Spoke to a Customer with a name starting with a "G"
Fact: Harness the power of technology
Handled 10 customer emails today (or called out on 10 interviews)
Fact: Learn from your mistakes
Used Customer's first name on 20 calls today
Spoke to a Customer with a name starting with a "V"
Fact: Provide thorough education and training for your staff
Complimented a Co-worker on how they handled a call today
Spoke to a Customer with a name starting with a "D"
