Customer Service Week 2024

Customer Service Week 2024 Bingo Card
Preview

This bingo card has a free space and 30 words: Spoke to a Customer with a name starting with a "V", Spoke to a Customer with a name starting with a "B", Spoke to a Customer with a name starting with a "G", Spoke to a Customer with a name starting with a "D", Customer gave you a compliment, Assisted a co-worker with a question or problem, Handled 20 customer emails today (or called out on 20 interviews), Handled 10 customer emails today (or called out on 10 interviews), Resolved 20 customer calls today, Resolved 15 customer calls today, Handled a call from a customer residing in FL, Handled a call from a customer residing in NE, Handled a call from a customer residing in CO, Engaged in auditable laughter with a customer, On the queue before my shift began, Stood at my desk for at least 2 hours today, Used Customer's first name on 20 calls today, brought lunch from home today, Complimented a Co-worker on how they handled a call today, Greeted a customer warmly, Fact: Learn from your mistakes, Fact: Put the Customer First, Fact: Establish high-level values and processes, Fact: Provide resources for FAQs, Fact: Offer multiple channels of support, Fact: Establish a direct line to a human for those who need it, Fact: Harness the power of technology, Fact: Provide thorough education and training for your staff, Fact: Actively listen and Fact: Respond with empathy.

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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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