(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Spoke w/ the last name "Smith"
Answered a warranty question
wrinkles on cushions
Sales calling in for customer
"This is not normal wear"
Answered a call from 218 area code
Upset and wants later timeframe
pilling
Customer answers mid-voicemail
Needs done TODAY!
Upset having to pay OOW repairs
Upset pet damager is NOT covered
"Sales says everything/ anything is covered"
Says "the previous agent told me ..."
Asks for manager right away
Accidently gave your personal number for call back..
"This IS defective."
Wrong number
Get customers voicemail
Someone calling in for a job
Upset warranty expired
Accidently spills coffee at desk
Receives call from the same customer multiple times