(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Followed the 'When to CC a Manager' document for a second/third update request
Customer has duplicate contact records and you confirm the correct one
Caller doesn't know the problem with the equipment
Customer is with MUSC
Vendor Call (Recall, onsite warm transfer, etc.)
Technician calls for a Personal Schedule Entry
You say "that's okay" when the customer doesn't have the CEID
Customer needing a confirmation email re-sent
Transfer to Supply Chain/ Procurement
ROTA adjustment request
Case created with Mission Critical banner
GE Channel Services call/email
Acknowledged a WOT for a technician
Customer's last name starts with S or B
Customer calling to cancel a case
Case created with Critical Response banner
Used the CEC Transfer List
Patient on the table/in the room
Attempt to refer customer after verifying equipment is handled by a different dept using a site sheet
Customer is with SSM Health
Equipment will be found in the 'dirty utility room'
Case created for a 'Safety Check' on a new device or for a case
