2 of 4NonverbalGesturesStep 4 of theRelationshipSelling CycleClearKey 1 of 5TheMotivationQuestionAskingQuestionson SocialMediaCheck3 of 4TimeFrameNeedDiscovery’sCriticalRoleReinforceAllowKey 3 of 5TheFrustrationQuestionImplicationQuestionsAgreementQuestionsStrategicQuestionSuggestions2 of 3Establisha ClearAgendaNeed-PayoffQuestions4 of 4GainagreementInviteClosed-EndedQuestionsThere is nouniversallyagreed uponset ofquestionsCapitalizeon speedof thoughtKey 5 of 5TheCommitmentQuestionNeedDiscoveryProspectsclarify problemsin their mindsand yoursthroughquestionsProblemQuestionsAvoidprejudgmentKey 2 of 5TheSuccessQuestion1 of 3AvoidConfusingLanguageFive KeyQuestionsthat BuildRelationshipsThe KeystoWinningin SalesStrategicQuestionPlanningObjectives3 of 4SilenceTakeNotesAnticipate,Summarize,Response,Listen,SilenceInternalSummaryQuestions4 of 4ContinuationQuestionsCommonQuestioningTechniquesAdvantagesofAmplificationQuestionBecomea MasterListenerFourAmplificationQuestionsThe Heartof theSalesCycle1 of 4HotButtonImprovingListeningSkillsSPINSellingin Action1 of 4Double-checkquestionsAskingquestions is theprimary tool foridentifyingproblems3 of 3Give EachQuestiona PurposeOpen-EndedQuestionsPeople canthink at arate muchfaster thanthey talkBepatientAskquestionsaccording totheirstructure2 of 4PurchaseCriteriaKey 4 of 5The RightFitQuestionBecomea Doctorof SellingSituationQuestions2 of 4NonverbalGesturesStep 4 of theRelationshipSelling CycleClearKey 1 of 5TheMotivationQuestionAskingQuestionson SocialMediaCheck3 of 4TimeFrameNeedDiscovery’sCriticalRoleReinforceAllowKey 3 of 5TheFrustrationQuestionImplicationQuestionsAgreementQuestionsStrategicQuestionSuggestions2 of 3Establisha ClearAgendaNeed-PayoffQuestions4 of 4GainagreementInviteClosed-EndedQuestionsThere is nouniversallyagreed uponset ofquestionsCapitalizeon speedof thoughtKey 5 of 5TheCommitmentQuestionNeedDiscoveryProspectsclarify problemsin their mindsand yoursthroughquestionsProblemQuestionsAvoidprejudgmentKey 2 of 5TheSuccessQuestion1 of 3AvoidConfusingLanguageFive KeyQuestionsthat BuildRelationshipsThe KeystoWinningin SalesStrategicQuestionPlanningObjectives3 of 4SilenceTakeNotesAnticipate,Summarize,Response,Listen,SilenceInternalSummaryQuestions4 of 4ContinuationQuestionsCommonQuestioningTechniquesAdvantagesofAmplificationQuestionBecomea MasterListenerFourAmplificationQuestionsThe Heartof theSalesCycle1 of 4HotButtonImprovingListeningSkillsSPINSellingin Action1 of 4Double-checkquestionsAskingquestions is theprimary tool foridentifyingproblems3 of 3Give EachQuestiona PurposeOpen-EndedQuestionsPeople canthink at arate muchfaster thanthey talkBepatientAskquestionsaccording totheirstructure2 of 4PurchaseCriteriaKey 4 of 5The RightFitQuestionBecomea Doctorof SellingSituationQuestions

Chapter 11 - Need Discovery - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 2 of 4 Nonverbal Gestures
  2. Step 4 of the Relationship Selling Cycle
  3. Clear
  4. Key 1 of 5 The Motivation Question
  5. Asking Questions on Social Media
  6. Check
  7. 3 of 4 Time Frame
  8. Need Discovery’s Critical Role
  9. Reinforce
  10. Allow
  11. Key 3 of 5 The Frustration Question
  12. Implication Questions
  13. Agreement Questions
  14. Strategic Question Suggestions
  15. 2 of 3 Establish a Clear Agenda
  16. Need-Payoff Questions
  17. 4 of 4 Gain agreement
  18. Invite
  19. Closed-Ended Questions
  20. There is no universally agreed upon set of questions
  21. Capitalize on speed of thought
  22. Key 5 of 5 The Commitment Question
  23. Need Discovery
  24. Prospects clarify problems in their minds and yours through questions
  25. Problem Questions
  26. Avoid prejudgment
  27. Key 2 of 5 The Success Question
  28. 1 of 3 Avoid Confusing Language
  29. Five Key Questions that Build Relationships
  30. The Keys to Winning in Sales
  31. Strategic Question Planning Objectives
  32. 3 of 4 Silence
  33. Take Notes
  34. Anticipate, Summarize, Response, Listen, Silence
  35. Internal Summary Questions
  36. 4 of 4 Continuation Questions
  37. Common Questioning Techniques
  38. Advantages of Amplification Question
  39. Become a Master Listener
  40. Four Amplification Questions
  41. The Heart of the Sales Cycle
  42. 1 of 4 Hot Button
  43. Improving Listening Skills
  44. SPIN Selling in Action
  45. 1 of 4 Double-check questions
  46. Asking questions is the primary tool for identifying problems
  47. 3 of 3 Give Each Question a Purpose
  48. Open-Ended Questions
  49. People can think at a rate much faster than they talk
  50. Be patient
  51. Ask questions according to their structure
  52. 2 of 4 Purchase Criteria
  53. Key 4 of 5 The Right Fit Question
  54. Become a Doctor of Selling
  55. Situation Questions