The JLR deskdoesn't pick upthe phonewhen you needthem for astatus updateCustomerschedules arecallappointment fortheir vehicleCustomer isscheduling toget their wintertires put on thatare stored withusYou transferreda customer tothe partsdepartment fortiresCustomerskey fobbattery isdeadCustomerhas an oilchangepackage withusCustomer isinsisting onspeaking totheir favoriteadvisorCustomerdoesn't knowwhat kind ofcar theydriveCustomerschedulesan oilchangeappointmentCustomerhas a specialordered partin and wantsto schedule itCustomerdrives aLandRoverCustomerneedsnew wiperbladesCustomerschedules adetailappointmentCustomercalls you bythe wrongnameThe Toyota storehangs up on youor doesn'tanswer thephone when youcall downYou had tomake a JoeZitoappointmentCustomerwants to get insooner than thenext availableappointmentCustomer asksif you work in acall center/orhas knowledgethat we are oneCustomer isupset abouttheirpreviousserviceCustomerstire light isonCustomerhas mileageabove 100KYou had tospeak witha servicemanagerCustomerwants to comein same dayfor an oilchange serviceYoutransferred acustomer tothe collisionshopThe JLR deskdoesn't pick upthe phonewhen you needthem for astatus updateCustomerschedules arecallappointment fortheir vehicleCustomer isscheduling toget their wintertires put on thatare stored withusYou transferreda customer tothe partsdepartment fortiresCustomerskey fobbattery isdeadCustomerhas an oilchangepackage withusCustomer isinsisting onspeaking totheir favoriteadvisorCustomerdoesn't knowwhat kind ofcar theydriveCustomerschedulesan oilchangeappointmentCustomerhas a specialordered partin and wantsto schedule itCustomerdrives aLandRoverCustomerneedsnew wiperbladesCustomerschedules adetailappointmentCustomercalls you bythe wrongnameThe Toyota storehangs up on youor doesn'tanswer thephone when youcall downYou had tomake a JoeZitoappointmentCustomerwants to get insooner than thenext availableappointmentCustomer asksif you work in acall center/orhas knowledgethat we are oneCustomer isupset abouttheirpreviousserviceCustomerstire light isonCustomerhas mileageabove 100KYou had tospeak witha servicemanagerCustomerwants to comein same dayfor an oilchange serviceYoutransferred acustomer tothe collisionshop

CDC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. The JLR desk doesn't pick up the phone when you need them for a status update
  2. Customer schedules a recall appointment for their vehicle
  3. Customer is scheduling to get their winter tires put on that are stored with us
  4. You transferred a customer to the parts department for tires
  5. Customers key fob battery is dead
  6. Customer has an oil change package with us
  7. Customer is insisting on speaking to their favorite advisor
  8. Customer doesn't know what kind of car they drive
  9. Customer schedules an oil change appointment
  10. Customer has a special ordered part in and wants to schedule it
  11. Customer drives a Land Rover
  12. Customer needs new wiper blades
  13. Customer schedules a detail appointment
  14. Customer calls you by the wrong name
  15. The Toyota store hangs up on you or doesn't answer the phone when you call down
  16. You had to make a Joe Zito appointment
  17. Customer wants to get in sooner than the next available appointment
  18. Customer asks if you work in a call center/or has knowledge that we are one
  19. Customer is upset about their previous service
  20. Customers tire light is on
  21. Customer has mileage above 100K
  22. You had to speak with a service manager
  23. Customer wants to come in same day for an oil change service
  24. You transferred a customer to the collision shop