Call Dropped Had to check for a F&F Form Pt asks Questions about Insurance or Autho. Interpreter Needed for Call Schedule Colonoscopy Schedule urgent appointment PT has the same Birthday as you Caller Laughed or Made a Joke Pt cancels or reschedules appointment RED Call Sent portal Activation Code Schedule EGD w/ Colon Caller says "thank you" for anything Send IB to MPU RN Schedule EGD Transfer call to Registration Pt calls regarding Order/Fax Pt says, "Is that your first available"? Send IB to provider Called the wrong dept. Adv. Scheduling call Scheduled 2 patients on 1 call Pt had Prep questions Had to break the glass Call Dropped Had to check for a F&F Form Pt asks Questions about Insurance or Autho. Interpreter Needed for Call Schedule Colonoscopy Schedule urgent appointment PT has the same Birthday as you Caller Laughed or Made a Joke Pt cancels or reschedules appointment RED Call Sent portal Activation Code Schedule EGD w/ Colon Caller says "thank you" for anything Send IB to MPU RN Schedule EGD Transfer call to Registration Pt calls regarding Order/Fax Pt says, "Is that your first available"? Send IB to provider Called the wrong dept. Adv. Scheduling call Scheduled 2 patients on 1 call Pt had Prep questions Had to break the glass
(Print)
Call Dropped
Had to check for a F&F Form
Pt asks Questions about Insurance or Autho.
Interpreter Needed for Call
Schedule Colonoscopy
Schedule urgent appointment
PT has the same Birthday as you
Caller Laughed or Made a Joke
Pt cancels or reschedules appointment
RED Call
Sent portal Activation Code
Schedule EGD w/ Colon
Caller says "thank you" for anything
Send IB to MPU RN
Schedule EGD
Transfer call to Registration
Pt calls regarding Order/Fax
Pt says, "Is that your first available"?
Send IB to provider
Called the wrong dept.
Adv. Scheduling call
Scheduled 2 patients on 1 call
Pt had Prep questions
Had to break the glass
