Adv. Scheduling call Pt had Prep questions Interpreter Needed for Call Caller says "thank you" for anything Called the wrong dept. Sent portal Activation Code Send IB to MPU RN Pt calls regarding Order/Fax PT has the same Birthday as you Send IB to provider Pt cancels or reschedules appointment Scheduled 2 patients on 1 call Pt asks Questions about Insurance or Autho. Schedule EGD w/ Colon RED Call Schedule Colonoscopy Transfer call to Registration Had to break the glass Had to check for a F&F Form Schedule urgent appointment Call Dropped Schedule EGD Caller Laughed or Made a Joke Pt says, "Is that your first available"? Adv. Scheduling call Pt had Prep questions Interpreter Needed for Call Caller says "thank you" for anything Called the wrong dept. Sent portal Activation Code Send IB to MPU RN Pt calls regarding Order/Fax PT has the same Birthday as you Send IB to provider Pt cancels or reschedules appointment Scheduled 2 patients on 1 call Pt asks Questions about Insurance or Autho. Schedule EGD w/ Colon RED Call Schedule Colonoscopy Transfer call to Registration Had to break the glass Had to check for a F&F Form Schedule urgent appointment Call Dropped Schedule EGD Caller Laughed or Made a Joke Pt says, "Is that your first available"?
(Print)
Adv. Scheduling call
Pt had Prep questions
Interpreter Needed for Call
Caller says "thank you" for anything
Called the wrong dept.
Sent portal Activation Code
Send IB to MPU RN
Pt calls regarding Order/Fax
PT has the same Birthday as you
Send IB to provider
Pt cancels or reschedules appointment
Scheduled 2 patients on 1 call
Pt asks Questions about Insurance or Autho.
Schedule EGD w/ Colon
RED Call
Schedule Colonoscopy
Transfer call to Registration
Had to break the glass
Had to check for a F&F Form
Schedule urgent appointment
Call Dropped
Schedule EGD
Caller Laughed or Made a Joke
Pt says, "Is that your first available"?
