Send IB to provider Pt cancels or reschedules appointment Had to check for a F&F Form Schedule urgent appointment Schedule Colonoscopy PT has the same Birthday as you Caller says "thank you" for anything Pt had Prep questions Had to break the glass Pt says, "Is that your first available"? Transfer call to Registration Call Dropped Schedule EGD Adv. Scheduling call Pt calls regarding Order/Fax Send IB to MPU RN Pt asks Questions about Insurance or Autho. Called the wrong dept. Schedule EGD w/ Colon Caller Laughed or Made a Joke RED Call Interpreter Needed for Call Scheduled 2 patients on 1 call Sent portal Activation Code Send IB to provider Pt cancels or reschedules appointment Had to check for a F&F Form Schedule urgent appointment Schedule Colonoscopy PT has the same Birthday as you Caller says "thank you" for anything Pt had Prep questions Had to break the glass Pt says, "Is that your first available"? Transfer call to Registration Call Dropped Schedule EGD Adv. Scheduling call Pt calls regarding Order/Fax Send IB to MPU RN Pt asks Questions about Insurance or Autho. Called the wrong dept. Schedule EGD w/ Colon Caller Laughed or Made a Joke RED Call Interpreter Needed for Call Scheduled 2 patients on 1 call Sent portal Activation Code
(Print)
Send IB to provider
Pt cancels or reschedules appointment
Had to check for a F&F Form
Schedule urgent appointment
Schedule Colonoscopy
PT has the same Birthday as you
Caller says "thank you" for anything
Pt had Prep questions
Had to break the glass
Pt says, "Is that your first available"?
Transfer call to Registration
Call Dropped
Schedule EGD
Adv. Scheduling call
Pt calls regarding Order/Fax
Send IB to MPU RN
Pt asks Questions about Insurance or Autho.
Called the wrong dept.
Schedule EGD w/ Colon
Caller Laughed or Made a Joke
RED Call
Interpreter Needed for Call
Scheduled 2 patients on 1 call
Sent portal Activation Code
