Transfer call to Registration Schedule Colonoscopy Schedule EGD Pt cancels or reschedules appointment Schedule EGD w/ Colon Pt calls regarding Order/Fax RED Call Adv. Scheduling call Pt had Prep questions Caller Laughed or Made a Joke Send IB to provider Send IB to MPU RN Pt asks Questions about Insurance or Autho. Scheduled 2 patients on 1 call Had to break the glass Interpreter Needed for Call Had to check for a F&F Form Schedule urgent appointment PT has the same Birthday as you Caller says "thank you" for anything Sent portal Activation Code Call Dropped Pt says, "Is that your first available"? Called the wrong dept. Transfer call to Registration Schedule Colonoscopy Schedule EGD Pt cancels or reschedules appointment Schedule EGD w/ Colon Pt calls regarding Order/Fax RED Call Adv. Scheduling call Pt had Prep questions Caller Laughed or Made a Joke Send IB to provider Send IB to MPU RN Pt asks Questions about Insurance or Autho. Scheduled 2 patients on 1 call Had to break the glass Interpreter Needed for Call Had to check for a F&F Form Schedule urgent appointment PT has the same Birthday as you Caller says "thank you" for anything Sent portal Activation Code Call Dropped Pt says, "Is that your first available"? Called the wrong dept.
(Print)
Transfer call to Registration
Schedule Colonoscopy
Schedule EGD
Pt cancels or reschedules appointment
Schedule EGD w/ Colon
Pt calls regarding Order/Fax
RED Call
Adv. Scheduling call
Pt had Prep questions
Caller Laughed or Made a Joke
Send IB to provider
Send IB to MPU RN
Pt asks Questions about Insurance or Autho.
Scheduled 2 patients on 1 call
Had to break the glass
Interpreter Needed for Call
Had to check for a F&F Form
Schedule urgent appointment
PT has the same Birthday as you
Caller says "thank you" for anything
Sent portal Activation Code
Call Dropped
Pt says, "Is that your first available"?
Called the wrong dept.
