Schedule urgent appointment Called the wrong dept. Had to check for a F&F Form Send IB to provider RED Call Pt says, "Is that your first available"? Call Dropped Send IB to MPU RN Schedule EGD Interpreter Needed for Call PT has the same Birthday as you Pt asks Questions about Insurance or Autho. Adv. Scheduling call Had to break the glass Sent portal Activation Code Pt cancels or reschedules appointment Transfer call to Registration Schedule EGD w/ Colon Pt calls regarding Order/Fax Caller says "thank you" for anything Caller Laughed or Made a Joke Scheduled 2 patients on 1 call Pt had Prep questions Schedule Colonoscopy Schedule urgent appointment Called the wrong dept. Had to check for a F&F Form Send IB to provider RED Call Pt says, "Is that your first available"? Call Dropped Send IB to MPU RN Schedule EGD Interpreter Needed for Call PT has the same Birthday as you Pt asks Questions about Insurance or Autho. Adv. Scheduling call Had to break the glass Sent portal Activation Code Pt cancels or reschedules appointment Transfer call to Registration Schedule EGD w/ Colon Pt calls regarding Order/Fax Caller says "thank you" for anything Caller Laughed or Made a Joke Scheduled 2 patients on 1 call Pt had Prep questions Schedule Colonoscopy
(Print)
Schedule urgent appointment
Called the wrong dept.
Had to check for a F&F Form
Send IB to provider
RED Call
Pt says, "Is that your first available"?
Call Dropped
Send IB to MPU RN
Schedule EGD
Interpreter Needed for Call
PT has the same Birthday as you
Pt asks Questions about Insurance or Autho.
Adv. Scheduling call
Had to break the glass
Sent portal Activation Code
Pt cancels or reschedules appointment
Transfer call to Registration
Schedule EGD w/ Colon
Pt calls regarding Order/Fax
Caller says "thank you" for anything
Caller Laughed or Made a Joke
Scheduled 2 patients on 1 call
Pt had Prep questions
Schedule Colonoscopy
