Had to break the glass Pt says, "Is that your first available"? Had to check for a F&F Form Schedule Colonoscopy Pt asks Questions about Insurance or Autho. Called the wrong dept. Interpreter Needed for Call Schedule EGD w/ Colon RED Call PT has the same Birthday as you Schedule EGD Send IB to provider Sent portal Activation Code Pt had Prep questions Pt cancels or reschedules appointment Caller Laughed or Made a Joke Schedule urgent appointment Call Dropped Caller says "thank you" for anything Transfer call to Registration Adv. Scheduling call Scheduled 2 patients on 1 call Send IB to MPU RN Pt calls regarding Order/Fax Had to break the glass Pt says, "Is that your first available"? Had to check for a F&F Form Schedule Colonoscopy Pt asks Questions about Insurance or Autho. Called the wrong dept. Interpreter Needed for Call Schedule EGD w/ Colon RED Call PT has the same Birthday as you Schedule EGD Send IB to provider Sent portal Activation Code Pt had Prep questions Pt cancels or reschedules appointment Caller Laughed or Made a Joke Schedule urgent appointment Call Dropped Caller says "thank you" for anything Transfer call to Registration Adv. Scheduling call Scheduled 2 patients on 1 call Send IB to MPU RN Pt calls regarding Order/Fax
(Print)
Had to break the glass
Pt says, "Is that your first available"?
Had to check for a F&F Form
Schedule Colonoscopy
Pt asks Questions about Insurance or Autho.
Called the wrong dept.
Interpreter Needed for Call
Schedule EGD w/ Colon
RED Call
PT has the same Birthday as you
Schedule EGD
Send IB to provider
Sent portal Activation Code
Pt had Prep questions
Pt cancels or reschedules appointment
Caller Laughed or Made a Joke
Schedule urgent appointment
Call Dropped
Caller says "thank you" for anything
Transfer call to Registration
Adv. Scheduling call
Scheduled 2 patients on 1 call
Send IB to MPU RN
Pt calls regarding Order/Fax
