Had to break the glass Pt had Prep questions Had to check for a F&F Form PT has the same Birthday as you Schedule EGD Sent portal Activation Code RED Call Call Dropped Schedule EGD w/ Colon Interpreter Needed for Call Send IB to provider Pt asks Questions about Insurance or Autho. Caller says "thank you" for anything Transfer call to Registration Adv. Scheduling call Schedule urgent appointment Send IB to MPU RN Caller Laughed or Made a Joke Schedule Colonoscopy Pt says, "Is that your first available"? Pt cancels or reschedules appointment Called the wrong dept. Scheduled 2 patients on 1 call Pt calls regarding Order/Fax Had to break the glass Pt had Prep questions Had to check for a F&F Form PT has the same Birthday as you Schedule EGD Sent portal Activation Code RED Call Call Dropped Schedule EGD w/ Colon Interpreter Needed for Call Send IB to provider Pt asks Questions about Insurance or Autho. Caller says "thank you" for anything Transfer call to Registration Adv. Scheduling call Schedule urgent appointment Send IB to MPU RN Caller Laughed or Made a Joke Schedule Colonoscopy Pt says, "Is that your first available"? Pt cancels or reschedules appointment Called the wrong dept. Scheduled 2 patients on 1 call Pt calls regarding Order/Fax
(Print)
Had to break the glass
Pt had Prep questions
Had to check for a F&F Form
PT has the same Birthday as you
Schedule EGD
Sent portal Activation Code
RED Call
Call Dropped
Schedule EGD w/ Colon
Interpreter Needed for Call
Send IB to provider
Pt asks Questions about Insurance or Autho.
Caller says "thank you" for anything
Transfer call to Registration
Adv. Scheduling call
Schedule urgent appointment
Send IB to MPU RN
Caller Laughed or Made a Joke
Schedule Colonoscopy
Pt says, "Is that your first available"?
Pt cancels or reschedules appointment
Called the wrong dept.
Scheduled 2 patients on 1 call
Pt calls regarding Order/Fax
