RED Call Sent portal Activation Code Interpreter Needed for Call Had to check for a F&F Form Caller Laughed or Made a Joke Call Dropped Schedule EGD w/ Colon Pt says, "Is that your first available"? Had to break the glass Called the wrong dept. Caller says "thank you" for anything Schedule EGD Scheduled 2 patients on 1 call Schedule Colonoscopy PT has the same Birthday as you Pt calls regarding Order/Fax Send IB to provider Adv. Scheduling call Schedule urgent appointment Pt had Prep questions Pt cancels or reschedules appointment Send IB to MPU RN Pt asks Questions about Insurance or Autho. Transfer call to Registration RED Call Sent portal Activation Code Interpreter Needed for Call Had to check for a F&F Form Caller Laughed or Made a Joke Call Dropped Schedule EGD w/ Colon Pt says, "Is that your first available"? Had to break the glass Called the wrong dept. Caller says "thank you" for anything Schedule EGD Scheduled 2 patients on 1 call Schedule Colonoscopy PT has the same Birthday as you Pt calls regarding Order/Fax Send IB to provider Adv. Scheduling call Schedule urgent appointment Pt had Prep questions Pt cancels or reschedules appointment Send IB to MPU RN Pt asks Questions about Insurance or Autho. Transfer call to Registration
(Print)
RED Call
Sent portal Activation Code
Interpreter Needed for Call
Had to check for a F&F Form
Caller Laughed or Made a Joke
Call Dropped
Schedule EGD w/ Colon
Pt says, "Is that your first available"?
Had to break the glass
Called the wrong dept.
Caller says "thank you" for anything
Schedule EGD
Scheduled 2 patients on 1 call
Schedule Colonoscopy
PT has the same Birthday as you
Pt calls regarding Order/Fax
Send IB to provider
Adv. Scheduling call
Schedule urgent appointment
Pt had Prep questions
Pt cancels or reschedules appointment
Send IB to MPU RN
Pt asks Questions about Insurance or Autho.
Transfer call to Registration
