Scheduled 2 patients on 1 call Send IB to MPU RN Schedule EGD Sent portal Activation Code Pt cancels or reschedules appointment Pt had Prep questions Adv. Scheduling call Caller Laughed or Made a Joke Send IB to provider Caller says "thank you" for anything Schedule Colonoscopy Call Dropped Had to break the glass Schedule EGD w/ Colon Transfer call to Registration PT has the same Birthday as you Interpreter Needed for Call RED Call Called the wrong dept. Pt calls regarding Order/Fax Had to check for a F&F Form Pt asks Questions about Insurance or Autho. Schedule urgent appointment Pt says, "Is that your first available"? Scheduled 2 patients on 1 call Send IB to MPU RN Schedule EGD Sent portal Activation Code Pt cancels or reschedules appointment Pt had Prep questions Adv. Scheduling call Caller Laughed or Made a Joke Send IB to provider Caller says "thank you" for anything Schedule Colonoscopy Call Dropped Had to break the glass Schedule EGD w/ Colon Transfer call to Registration PT has the same Birthday as you Interpreter Needed for Call RED Call Called the wrong dept. Pt calls regarding Order/Fax Had to check for a F&F Form Pt asks Questions about Insurance or Autho. Schedule urgent appointment Pt says, "Is that your first available"?
(Print)
Scheduled 2 patients on 1 call
Send IB to MPU RN
Schedule EGD
Sent portal Activation Code
Pt cancels or reschedules appointment
Pt had Prep questions
Adv. Scheduling call
Caller Laughed or Made a Joke
Send IB to provider
Caller says "thank you" for anything
Schedule Colonoscopy
Call Dropped
Had to break the glass
Schedule EGD w/ Colon
Transfer call to Registration
PT has the same Birthday as you
Interpreter Needed for Call
RED Call
Called the wrong dept.
Pt calls regarding Order/Fax
Had to check for a F&F Form
Pt asks Questions about Insurance or Autho.
Schedule urgent appointment
Pt says, "Is that your first available"?
