Pt cancels or reschedules appointment Schedule urgent appointment Caller says "thank you" for anything Schedule Colonoscopy Call Dropped Had to check for a F&F Form Send IB to provider Pt asks Questions about Insurance or Autho. Adv. Scheduling call RED Call PT has the same Birthday as you Schedule EGD Interpreter Needed for Call Had to break the glass Pt says, "Is that your first available"? Caller Laughed or Made a Joke Called the wrong dept. Pt had Prep questions Schedule EGD w/ Colon Transfer call to Registration Pt calls regarding Order/Fax Scheduled 2 patients on 1 call Send IB to MPU RN Sent portal Activation Code Pt cancels or reschedules appointment Schedule urgent appointment Caller says "thank you" for anything Schedule Colonoscopy Call Dropped Had to check for a F&F Form Send IB to provider Pt asks Questions about Insurance or Autho. Adv. Scheduling call RED Call PT has the same Birthday as you Schedule EGD Interpreter Needed for Call Had to break the glass Pt says, "Is that your first available"? Caller Laughed or Made a Joke Called the wrong dept. Pt had Prep questions Schedule EGD w/ Colon Transfer call to Registration Pt calls regarding Order/Fax Scheduled 2 patients on 1 call Send IB to MPU RN Sent portal Activation Code
(Print)
Pt cancels or reschedules appointment
Schedule urgent appointment
Caller says "thank you" for anything
Schedule Colonoscopy
Call Dropped
Had to check for a F&F Form
Send IB to provider
Pt asks Questions about Insurance or Autho.
Adv. Scheduling call
RED Call
PT has the same Birthday as you
Schedule EGD
Interpreter Needed for Call
Had to break the glass
Pt says, "Is that your first available"?
Caller Laughed or Made a Joke
Called the wrong dept.
Pt had Prep questions
Schedule EGD w/ Colon
Transfer call to Registration
Pt calls regarding Order/Fax
Scheduled 2 patients on 1 call
Send IB to MPU RN
Sent portal Activation Code
