Send IB to MPU RN Sent portal Activation Code Caller Laughed or Made a Joke PT has the same Birthday as you Pt says, "Is that your first available"? Transfer call to Registration Adv. Scheduling call Had to check for a F&F Form Caller says "thank you" for anything Pt calls regarding Order/Fax Interpreter Needed for Call Schedule EGD Pt cancels or reschedules appointment Send IB to provider RED Call Called the wrong dept. Had to break the glass Schedule Colonoscopy Pt asks Questions about Insurance or Autho. Call Dropped Schedule urgent appointment Scheduled 2 patients on 1 call Schedule EGD w/ Colon Pt had Prep questions Send IB to MPU RN Sent portal Activation Code Caller Laughed or Made a Joke PT has the same Birthday as you Pt says, "Is that your first available"? Transfer call to Registration Adv. Scheduling call Had to check for a F&F Form Caller says "thank you" for anything Pt calls regarding Order/Fax Interpreter Needed for Call Schedule EGD Pt cancels or reschedules appointment Send IB to provider RED Call Called the wrong dept. Had to break the glass Schedule Colonoscopy Pt asks Questions about Insurance or Autho. Call Dropped Schedule urgent appointment Scheduled 2 patients on 1 call Schedule EGD w/ Colon Pt had Prep questions
(Print)
Send IB to MPU RN
Sent portal Activation Code
Caller Laughed or Made a Joke
PT has the same Birthday as you
Pt says, "Is that your first available"?
Transfer call to Registration
Adv. Scheduling call
Had to check for a F&F Form
Caller says "thank you" for anything
Pt calls regarding Order/Fax
Interpreter Needed for Call
Schedule EGD
Pt cancels or reschedules appointment
Send IB to provider
RED Call
Called the wrong dept.
Had to break the glass
Schedule Colonoscopy
Pt asks Questions about Insurance or Autho.
Call Dropped
Schedule urgent appointment
Scheduled 2 patients on 1 call
Schedule EGD w/ Colon
Pt had Prep questions
