REDCallScheduleColonoscopyCalledthe wrongdept.Had tobreakthe glassCallerLaughedor Made aJokeScheduleEGDCaller says"thankyou" foranythingTransfercall toRegistrationPt says, "Isthat yourfirstavailable"?ScheduleEGD w/ColonHad tocheck fora F&FFormSend IBto MPURNPt cancelsorreschedulesappointmentCallDroppedScheduleurgentappointmentPt asksQuestionsaboutInsurance orAutho.Scheduled2 patientson 1 callSend IBtoproviderPt hadPrepquestionsAdv.SchedulingcallPT hasthe sameBirthdayas youSentportalActivationCodeInterpreterNeededfor CallPt callsregardingOrder/FaxREDCallScheduleColonoscopyCalledthe wrongdept.Had tobreakthe glassCallerLaughedor Made aJokeScheduleEGDCaller says"thankyou" foranythingTransfercall toRegistrationPt says, "Isthat yourfirstavailable"?ScheduleEGD w/ColonHad tocheck fora F&FFormSend IBto MPURNPt cancelsorreschedulesappointmentCallDroppedScheduleurgentappointmentPt asksQuestionsaboutInsurance orAutho.Scheduled2 patientson 1 callSend IBtoproviderPt hadPrepquestionsAdv.SchedulingcallPT hasthe sameBirthdayas youSentportalActivationCodeInterpreterNeededfor CallPt callsregardingOrder/Fax

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. RED Call
  2. Schedule Colonoscopy
  3. Called the wrong dept.
  4. Had to break the glass
  5. Caller Laughed or Made a Joke
  6. Schedule EGD
  7. Caller says "thank you" for anything
  8. Transfer call to Registration
  9. Pt says, "Is that your first available"?
  10. Schedule EGD w/ Colon
  11. Had to check for a F&F Form
  12. Send IB to MPU RN
  13. Pt cancels or reschedules appointment
  14. Call Dropped
  15. Schedule urgent appointment
  16. Pt asks Questions about Insurance or Autho.
  17. Scheduled 2 patients on 1 call
  18. Send IB to provider
  19. Pt had Prep questions
  20. Adv. Scheduling call
  21. PT has the same Birthday as you
  22. Sent portal Activation Code
  23. Interpreter Needed for Call
  24. Pt calls regarding Order/Fax